nailah. >> there was no sign of her, and such a confusing trail of clues, even calls from 911 were silent. >> no voice, no struggles could be heard. >> in my heart i knew she's not coming back. >> one of the suspects had an alibi, until a camera caught him in a lie. and the strangest clue of all, there in an empty parking lot. >> six perfectly stacked cardboard boxes. >> narrator: what was in there? >> i watched enough date line to know that was probably not a good sign. >> reporter: in lester holt and this is "dateline." here's keith morrison with "smoke and mirrors." >> narrator: it wasn't like this, you understand. it wasn't gray, wasn't cold. no flecks of snow to catch the bitter breeze. it was hot and after midnight, september, 2007. so it was, and it was clear and dark and still. and vacant. here where the deep woods fought back against the decaying suburban sprawl. and then nothing was clear at all. >> i never cried this violent cry. >> you're experiencing everything, but it's not true

nailah. pretty soon -- >> the fib and chicago police, everybody was out here looking. >> narrator: including detective greg jacobson. >> it was right next to a nature preserve, that was right adjacent to a lagoon. i watch enough "dateline" to know that's not a good sign. >> they drudged the lagoon. went, dragging the pond and found one thing. >> jewelry hanging from a tree. >> nailah wasn't here. but remember sister lehia's p.r. campaign, not far away from there, next town over -- >> a person saw a newscast, and they're like, that car's been on my block for a couple days. and thank god they found that and thank god they cared enough to call it in. >> narrator: that call came in here, a black chevy impala. >> we went out there to see it. >> narrator: it was hers. >> you opened that trunk, the last thing you want to think is there's something in that trunk. and fortunately there wasn't. dna, anything useful at all? >> i think our the way our technicians described it, it was wiped clean. >> narr

then, 9:00 p.m., one of the hleys call nailah, nailah who always picked up the phone for a sister. >> i texted her and i got g the lines of i'm at dinner and i'll call you in a few. >> was that like her? >> it's not like her to not ne. i have seen her step out of the shower to answer her phone.ail, in all caps, are you alive?ne of those things half in jest, half knowing.r: not only was nailah work. >> one more ominous sign, three calls to 911 from her cell phone.o struggles could be heard, light music in the background. s got to be kind of eerie to hear that? >> it is. we know what it means to serve. get an insurance quote and see why 92% of our members life. pet moments are beautiful, unless you have allergies. then your eyes may see it differently. only flonase is approved toyour itchy,z watery eyes and congestion. no other nasal allergy spray can say that. complete allergy relief or let your eyes decide. 1kwergs s of protein and no added sugar. so she can watch her calories and where she' s going. ree to enjoy. get to kohl's super saturday - this saturday! and save on early birds '

then, 9:00 p.m., /ne of the ashleys call nailah, nailah who always picked up the phone for a sister. >> i texted her and i got something along the lines of i'm few. >> was that like her? >> it's not like her to not answer her phone. i have seen her step out of the shower to answer her phone. >> i sent her an e-mail, in all caps, are you alive? >> one of those things half in jest, half knowing. >> reporter: not only was nailah increasingly hard to get after work. >> one more ominous sign, three calls to 911 from her cell phone. >> no voice, no struggles could be heard, light music in the background. >> that's got to be kind of >> it is.we know whwh it means to serve. get an insurance quote and see why 92% of our members plan to stay for life. pet moments are beautiful, unless you have alalrgies. then your eyes may see it differently. only flonase is approved to relieve both your itchy, watery eyes and congestion. no other nasal allergy spray can say that. complete aller relief or incomplete. let your eyes decide. 1kwergss of protein and no added sugar. so she can watch her calories an

of this big mily, was nailah. little mute, they used to call her, because once she decided something, all arguments against were mute. >> she was sure of herself from really the earliest time. >> narrator: yes, nailah franklin was going somewhere. >> she was like my hero, i always looked up to her. >> she always accepted you for who you are. it's like she glowed when she came into a room. >> narrator: she came to chicago and built a career in pharmaceutical sales. she owned a condo in the heart of the city. >> i think everything she wanted to be she was. the theme fabulous was the aspiration and she always met that mark. >> narrator: she always stayed in touch, never failed. call her, she would call back right away, text her, she would reply instantly, alws. her relationships, she would spend time with everyone, friends, family. >> that's a pretty special skill. >> to manage that and your career. >> narrator: there were men, of course there were. though she was shall we say, discertaindis discerning. >> profession

nailah's friends testified she showed them e-mails and played a voicemail in which he threatened her.> nailah played that voicemail for them because she was so terrified and essentially, in that voicemail, he said, nailah, i'm going to have you erased, i'm going to make you disappear. >> narrator: in fact said the prosecutors, that's exactly what he did. snuck into her building, led her terrified to the garage, strangled her and stuffed her into her own car. how did they find out where? cell phone towers, linked together like bred crumbs. >> she's not calling anybody, she's not answering calls, her texts are all odd. but her phone and his phone were together, lock step, the entire rest of the day. >> narrator: right to the abandoned video store behind where they found nailah's body. no coincidence that he chose that particular spot so far from chicago, said the prosecutor. >> we find out that the video store next door is owned by potts' brother-in-law. >> narrator: he said yes, he did lie for reginald, but he didn't know it was to cover up a murder. remember those odd, mails and texts

components of religion as well with the paris and also nailah, you described the halloween incident and there were discussions about no black face, no puturbans or head scarves. on college campuses are we seeing insecurities and vulnerabilities amongst targeted groups such as muslim students as we've seen in the past for african-americans and hispanics who may feel somewhat intimidated by culture thitural happening in society at large? are we attacking that with the same vigor we attack racism with african-americans or hispanics versus people who are also equally potentially vulnerable? >> well, let's go through the entire panel. i'll start with you. >> well, definitely, that's an issue especially in diverse institutions like the ones represented here. and, you know, we deal with that the same way that we deal with all the other issues. there's not a differentuation. we want to make sure those students have a right to foeel comfortable, feel safe. i assume we have an obligation to make sure that we protect them. >> yes. i think that, you know, we are talking about microgressions but ste

malia: -- nailah: sure, yeah. welcome i think both richard lui and david cohen made great points about the tension between these two seemingly polar opposite narratives -- we are kind of in the middle of both products of racial products. i would not have been able to go to jail 50 or so years ago. don't look like us or our families or sure kinship with the indiscriminately utilize before our very eyes sometimes. i think it is that, it is that kind of tension and i think it is also holding a university that we love accountable and admission statements and kind of , why we came to yale. we came for opportunity and we thought there would the prioritization of people of color africans of color. we are trying to hold the school at accountable for the things they say they are going to do. >> you said school life? ia: i am talking about the two narratives we are straddling between. kind ofese incidences do in some ways carry on over to college campuses. recently, i think about a year ago at yale a student, a friend of mi

this is nailah harper-malveaux from yale university. [applause] to my far left is phoebe haddon who is the chance to workers. [applause] this is deray mckesson, one of -- i'm sorry? deray mckesson. clearly now running for mayor of baltimore, is that right? congratulations. [applause] and eduardo padron come he is the president of miami-dade community college. [applause] well, welcome. we are here to take a look at how young people on college campuses are responding to so many of the themes we heard raised earlier by david cohen and by richard. i wanted to begin by asking chancellor phoebe haddon of rutgers who is by the way a scholar of implicit bias and raised in society how she sees her role as chancellor in dealing with race and the changing face of race on america's college campuses. >> thank you, juan. many say i've spent the last three weeks in a sort of surreal journey took him to talk about this issue. three weeks ago i was in south africa, and i was traveling with our students. and we arrived in cape town university and spoke t

about the state of race, he intertwined some components of religion as well with the paris and also nailah, you described the halloween incident and there were discussions about no black face, no puturbans or head scarves. on college campuses are we seeing insecurities and vulnerabilities amongst targeted groups such as muslim students as we've seen in the past for african-americans and hispanics who may feel somewhat intimidated by culture thitural happening in society at large? are we attacking that with the same vigor we attack racism with african-americans or hispanics versus people who are also equally potentially vulnerable? >> well, let's go through the entire panel. i'll start with you. >> well, definitely, that's an issue especially in diverse institutions like the ones represented here. and, you know, we deal with that the same way that we deal with all the other issues. there's not a differentuation. we want to make sure those