nailah franklin, ambitious, dependable and always on her phone was suddenly radio silent. even with her new love, andre. >> i called her that morning. e-mailed her. called her again. called her again early afternoon. >> and that's when he sent her that all caps e-mail. "are you alive?" and you probably didn't mean it the way it really was. >> no, like you say to someone, are you there? >> at the end of the workday, big sister leah did get a call. not from the nailah, but from nailah's boss. >> he said she had missed a meeting. immediately my spidey senses were high. so of course, i tried to call her. didn't get her. >> so leah called her friends and other siblings. had anyone heard from nailah? >> i didn't speak with her that day, didn't speak with her the day before. >> i said no, i haven't talked to her. >> nicole feared. she called the chicago p.d., filed a missing person's report and then she drove over to nailah's condo, knocked on the door. she got a key. she went in. >> you see her eggs and coffee she had just left there just out. >> something's wrong. >> just like,