ekelund. and neither was nancy, who remained convinced her daughter would one day just come home.one day, she would walk back through the door. >> yes. >> reporter: she believed it, because she wanted to and because over the years several people had told her they'd seen lynsie. >> they never saw the front of her face. they always saw the back of her. and i held onto every word they said. >> reporter: her friend kim remembers how hard it was on nancy thinking lynsie had just left her. >> reporter: it was torture for nancy, no matter what version of events you believed, and police still weren't telling her anything. nancy, during all this time, feels like she's been sort of cut out of the loop. >> yes. >> reporter: like you're not telling her anything. maybe you're not actually working on it. >> right. >> reporter: whatever you are doing, you're certainly not sharing it with her. >> nancy was pretty angry. we worked this case diligently for a long time. at some point, you hit the wall. >> reporter: there are nine detectives in placentia. working everything -- drugs, gangs, rapes, mu