[applause] [inaudible conversations] >> next, a tour of quail ridge books and music with honor nancy olson. ms. olsen talks about difficulties of owning an independent bookstore in north carolina and the current economic climate. >> we are your quail ridge books and music in raleigh surmounted a nonfiction of all kinds. that is one of our best-selling sessions. i'm happy to say we have lots of nonfiction writers. our customers have a nice exchange of ideas. our customers -- i. just love them of course because they supported us so well all these years. not just for that, they appreciate what we are doing. they are smart of course. they are not taken to commercial books, although a kerry commercial books, i have to if i want to pay the rent and i'm happy to do that. but they are really interested in more esoteric books and the specific books of different subjects. lots of them come in. they don't need to ask for help. they know exactly where they want to go, where the new books are, but we do our best to help them find what they want and introduce them to new things. that's our job to find t