panelists, david vladic, you heard from, elizabeth koesel director of state affairs of aarp, naomi carp, association of older americans, deputy jay rush, fraud section of the criminal disvision department of justice, jeffrey stieger senior litigation counsel consumer protection branch, civil division, department of justice. and, abby kuzma, from the office of the indiana attorney general. with that i give you michael bloom, our moderator, thank you. >> thanks, folks. good afternoon. it, it, this panel -- i suspect will be very interesting and informative. let's just get right to it. we are going to talk about fraud directed at the elderly. and seems to be a natural question is, why do we have a special -- panel on fraud on the elderly? and, there is research that concerns particular vulnerabilities that older folks may have that make them more susceptible than others to certain kinds of fraud. i would look to start then with betsy, about some of the research that the aarp may have done concerning those kinds of vulnerabilities. if you give us, some of those, those, factors that make old

naomi carp, office of older americans consumer financial protection bureau. jonathan rush, deputy chief for strategy and policy, fraud section of the criminal division, department of justice. jeffrey steiger, the senior litigation counsel from the consumer protection branch, civil division, the department of justice and abby kuzma. director of consumer protection in the office of the indiana attorney general. with that, i give you michael bloom, our moderator. thank you. [applause] >> well, thanks, folks and good afternoon. this panel i suspect will be very interesting and informative and let's just get right to it. we are going to talk about fraud directed at the elderly. seems to be a natural question. why do we have a special panel on fraud on the elderly? there is research that concerns particular vulnerabilities, that older folks may have to make them more susceptible than others to certain kinds of frauds. i would like to start then with betsy about some of the research that the aarp may have done concerning those kind of vulnerabilities. if you could g

so, we have done research and i'm -- my friend, naomi carp, is going to talk about one report because she worked alt-a -- aaap and wrote the report. and it's in the hall. and if you want a short version, that's also there. and it surveyed and summarized some of the data and trying to find out what financial advisers, those dealing with clients directly, and the compliance officers, and how they tried to handle the problem on the investment side, and eye know that naomi will carry this further. i don't always have good news to bring you. we had a very well-designed project that came out of the west virginia office where they bought these sucker lists, these are the same -- i don't know where they come from. that's certainly something that should be investigated. there used to be the new widows list but i think they're much broader how, and these aarp volunteers would get these sucker lists. they called the people on one-to-one and spent time trying to train them to resist telephone fraud, stranger fraud, and they tried variousing mages and found the one that seemed to work the best was