. >> reporter: ben and sue in naperville, illinois, have taken an abrupt turn in the last year. they both lost their jobs. >> i came home and said remember how things couldn't get worse when you got laid off? she said yeah, i said well, things just got worse, i got laid off. >> reporter: the solidly middle class two-income household became a no-income household. once volunteers at the local food bank, they became clients. >> i didn't tell people. i told only my closest friends. >> reporter: ben is working again, packing ties, but they have gone to an income of $150,000 to $30,000. >> we just have to live a different lifestyle for right now at least. >> reporter: their situation highlights the recovery haves and have nots. in 2012 the top 5% of households, those making more than $191,000 took in about as much as they did before the recession. but the other 95% made less. that is reflected at the local food bank. has the recovery meant you've gone back to where you were before the recession? >> nowhere close. families that are still in need of services are coming and staying for a