her white-knuckled dash to the hospital earned julie the affectionate nickname of nascar mama. >> the flashers were going and she was honking the horn. >> what did she say to you? >> she said, don't have the baby in the car. keep your legs crossed. don't have the baby in the car. >> everything seemed to be going great in 2013. keith had weight loss surgery and dropped more than 100 pounds. julie was over the moon with two granddaughters. but also that year came the rift. zach disclosed to his very religious conservative parents that he is gay. >> it went from my mom is my best friend, in talking to her, multiple times a day, to just being completely -- just completely shut off. >> julie visited zach that fall. they tiptoed around the elephant in the room, but the time together gave zach hope. >> was that the step as you look back to patch things up between you and your mom? >> yeah. there was definitely a way forward, we just needed more time. >> then came that cold night in january. >> 911, what is your emergency? >> there is a house on fire in canterbury and there's not a fire truck