. >> reporter: inside natalie tennant's vault in the west virginia capitol... >> it's all handwritten stuff. >> reporter: ...you will find the bane of every secretary of state of every state in the country: paper, lots of old, musty, yellowing paper. >> managing it all is a huge sap on time, money and efficiency since the democrat was elected the secretary of state here three years ago, natalie tennant has been determined to find a better way. >> soon as i came in, i wanted to have an atmosphere where we are open to ideas. >> reporter: and that is how natalie tennant-- the first female student to be selected mascot of the west virginia university mountaineers-- finds herself leading another kind of charge: a controversial-- critics say quixotic-- push to bring us voting to the internet. can you imagine then a day when all of us are voting online one way or another? >> i could imagine the day. i can't tell you when that day is. >> reporter: should it happen? >> i think that folks should have the opportunity. well, i think that you use what we have. i mean, look at what were using now.