we met ina and david steiner in natick, massachusetts. suburb where the couple had enjoyed a quiet life until the summer of 2019. >> you called it psychological warfare. >> it -- it -- it felt like corporate terrorism because we were terrorized. and it was very calculated. it was very vicious. >> one of the things that we also learned was what sadistic pleasure these people took in terrorizing us. >> the steiners have been married for more than 30 years and worked together, from their home for more than 20. they publish a news website called e-commercebytes. david handles the business side of things, and ina does the reporting. >> what do you cover? who's the audience? >> we cover industry news. so what i do is i -- i follow what's happening and how it impacts sellers. >> people would write to us. and they would say, "hey, i'm having a problem with amazon," or "i'm having a problem with ebay." >> and we said, "well, let's put up a section where we can just be a conduit." that's all we ever wanted to be, a conduit for sellers to tell their

more natick, 7 wins in all, including best picture. yeah. and they beat out big movies. car elvis, a top gun maverick. it was a huge move. sam rubin with a look. >> sunday night at the oscars deeper. some of winners turned into the real winners as one film had a particularly good evening. welcome to the 95th oscars. >> they came in with the most nominations in everything everywhere. all at once came out with the most oscar wins 7 in all, including 3 of the 4 major acting awards along with best director and best picture. >> and the oscar goes to everything. >> with luck start early in the oscar telecast with best supporting actor award to a very emotional he >> my mom is 84 years old. she's at home. watch mile. >> just won an >> we had a good feeling about jamie lee curtis on the oscar champagne carpet before the telecast. it's going to be a very good night for the film to begin. that future could be good. that's a good night for it's a night of celebrating the movie's into our movie. their movie doesn't matter. it's movies. those good feelings translated into great resul