has the areas been a focus of time, attention, financial resources for us is improving our navigation experienceor a long time, we have had a very broad video offering. hundreds of linear channels and thousands of hours of on-demand content. the challenge has been enabling customers to easily find that content. what we are demoing here in the show is the next generation navigation platform, which really is a quantum leap forward in terms of discovery of the great content that we have always offered. rich --uide uses very value-added metadata that allow customers to learn more about the shows they are watching, and intuitive layout, a great search capability. what i think is pretty cool is that, based on the show you may be watching, and recommendations of other shows you may be interested in. so it is a commendation of those features that take your video experience to a different level than we have had before. and maybe as interesting is that the guide, the user interface, is hosted in a cloud. in addition, it is written in a programming lies -- programming lenders that are standard. in the past

this navigator experience is going to be worth examining.use of representatives and senate in a bipartisan fashion examine the cost effectiveness in march. and i think we will find hundreds of millions of dollars flushed down the toilet, most in the pocket of community agengro most with a political agenda. >> if the website were intuitive. if the website were done really plainly and correctly, people wouldn't need that extra help and we wouldn't have to hire navigators to help them navigate a bum website. >> i grant you there's a utility to having people navigate the awkward enrollment process. but, again, is it worth hundreds of millions of dollars given to community centers and other community groups. the health center frankly is probably the better spent and says are you eligible for medicaid or checked out the affordable care act. looks like the administration is throwing money off the top of buildings saying if you're a community group sign up and we'll give you money if you will pretend like you're helping people sign up for this progr

. >> one area that is a focus of time and financial resource is improving the navigation experience. we have had a very broad video offering with hundreds of linear channels and thousands of hours of on-demand. the challenge has been helping viewers find the content. we are demoing the next generation flat platform. the guide uses very rich box art valued added meta data to learn more about the shows they are are watching. an intuitive layout. a great search capability and what i think is cool is based on the show you maybe watching a recommendation of other shows you might be interested in. that combination takes it another level. the user interface is hosted in the cloud and written in a standard programming language. a lot of cable softwear was propriety but now by using standard language we can capitalize on great development occurring outside of time warner. there are smart people out there developing apps that make our viewing experience better. we can make modifications and updates in response to consumer feedbacks that can happen overnight with a couple strokes. in the past w

so, you know, this navigator experience is going to be worth examining. he house of representatives, i hope the senate in a bipartisan fashion examine the cost effectiveness when we get to march of these navigators. my sense is we are going to find hundreds of millions of dollars has been flushed down the toilet. most of it ending up in the pockets of community groups. many of them with a political agenda. >> all right. well, i assume some people really do need help and might need the navigators. >> sure. >> some of them, not everybody. the interesting thing is if the web site were intuitive. if the web site were done really plainly and correctly, people wouldn't need that extra help. we wouldn't have to go out and hire navigators to help them to navigate a bum web site. >> and i grant you that there is a you title to having people navigate the awkward enrollment process. but, again, is it worth hundreds of millions of dollars? we have given $208 million to community health centers and hundreds of millions of dollars to other community groups. the health c

does having the navigators change experience, and are you less likely to have some of those back endroblems if you work with someone who really knows the process inside and out? >> that makes a big difference. i've been doing outreach enrollment assistance for 15 years for the uninsured. one thing does experience show, but the research also shows that one-on-one application assistance is the key to getting somebody successfully enrolled. it has the best outcomes. and because that assistance tends to reduce the anxiety or stress if something runs into anything that they don't understand or if maybe they do have a challenge with the webb, maybe they don't know what it is they're being asked, and that navigator of that application, the assister, it really sorts to bring the mountain to them, and gets them through the process from beginning to end. people are getting lost along the ways. >> speed the process for thos those--for whom the affordable care act was meant to reach. the people who don't have a doctor. the people who don't go regularly. people who are using their emergency rooms

navigating. >> in my experience, let's say i a printer -- bought dollar pair of shoes.m not going to buy another pair of shoes every week. -- $300 pair of shoes. it is something that changes that experience? >> that is happening. on the poor execution campaign side. with this cool, you should be able to be aware that a person expressed interest in that pair of shoes and that person has purchased and adjust the campaign accordingly. you may not want to stop communicating with that person forever, but your message might want to change. you may want to move on to shoelaces or something else that might be couple mentoring or region out to them when a lementary or comp reach out when a out.ine comes >> our partnership with planet for. , more fuelries wasting delivery vans. trying to make the holiday season a little greener with an innovation. sesno has more. >> this may be the future of delivery technology, but now it is trucks and vans. far from efficient, they only get 12 minus -- miles to the gallon. assuming 20% less fuel and increasing mileage by retrofitting old cargo

this navigator experience is going to be worth examining. >> he was talking about the paper applicationsw year's eve is the fact that nearly 170,000 people did submit paper applications. okay. what that means is somebody filled out an application, a paper. it went and is sitting on somebody's desk. right now they've got -- apparently they've done a bunch of them, but got a back log of about 50 or 60,000 of those, plus there is 50 or 60,000 that they left something off. so a computer error has come up. so all these people are in paper limbo right now. >> sure. i think many people think of what's being sold here, which is an insurance plan, it's a product. if you were to look at a company and think, how are they managing their money? they spent millions of dollars on their web site which doesn't seem to work well, nor does it work on time. they seem to miss deadlines. then they seem to blur the lines again. now they're throwing money into states where the outcome is not what they expected. the money management here alone in terms of what a private enterprise company would do would be somet

pack met to talk about the english electrons and their i families experience as they navigate the system. one area is understanding the reclarification process. essential when and where to begin and ultimately understanding the impact that reclarification can have on educational opportunities when an english learn is not reclassified in a timely manner. the district has done a great job. the reclarification process is still challenging for many parents to understand. pack members express a flow chapter importance to illustrate the process. this is an opening tun time under the rule that talks about the score that determine reclassification for english electrons but this reclassification b will need to be established and shared with families. the introduction of a flow charley chart will inform the first names of the new criteria and at the same time make the overview reclassification process easier to understand. so the pack approach christina special assistant to the superintendant has agreed to work on a flow chart over the next few months. we appreciate her commitment to the english f

have been delivering the mobile experience to our hands, realize they don't want the connection to be broken when they get on the card. >> streaming apps, on-road navigation are already part of the high-tech experience, but expect more changes in the future. new cars from audi, mercedes, gm, ford and honda are expected to have more sophisticated screens, and systems controlled by hands h hands-free, voice ac technology. google's rival, apple says they want to bring ios its operating system into the car, as well. the point is to integrate the ios device with your device system. apple already has the support of bmw. and it is not just google and apple that want a piece of the technology future. 4.5 million cars on the road are equipped with its processers. while sophisticated dash ford control panels and voice activated commands will keep improves, experts say it will sometime before your car is rolling down the highway fully equipped with some of this technology. >> what i think will be the limiting factor here is not technology and not even the car manufacturer's ability to deliver the product quickly. it will be safety concerns. >> still, apple, google,

to want to follow-up with people who demonstrate intent and show interest by navigating around the website. >> in my experiencet's say i have bought a $300 pair of shoes. i am not going to buy another pair of shoes every week. yet those ads seem to follow me around. it's her something about this announcement that changes that experience? >> that is happening. that is poor execution on the campaign side. within this tool, you should very easily be able to pass just as you are able to be aware that a person expressed interest in that pair of shoes and that person has purchased and adjust the campaign accordingly. you may not want to stop communicating with that person forever, but your message might want to change. you may want to move on to shoelaces or something else that socks or shoelaces or something else that might be complementary or reach out when a new line comes out. >> we turn now to our partnership with george washington university's planet forward. more shoppers going online means more deliveries, more fuel wasting delivery vans. trying to make the holiday season a little greener with an innovation.

my work experience during my thirty plus years in the insurance industry i was recognizable to write regulations and navigate the world of insurance regulation and law so doing that as an advisors councilmember is not a problem. when asked why i want to serve on the commission i think it's time to stop grumbling what i see in district 4 and get back to what i love in the city. i've taken care of my mother and grandmother and that provides me a unique experience and understanding of some of the challenges facing adult search and seizures of who both sdrinth 4 and san francisco. as i age myself those challenges are cropping up although i'd like to deny their occurring >> we all do (laughter) and so if i were to the appointed i have the time to prepare for the meeting and to a attend and see no problems with in that area. i've not yet attend meetings but i've spoken to other members of the committee and i'd found it an honor to give back >> any questions. we're joined by supervisor cowen so any questions. seeing none. any public comment on this item? seeing none, public comment is closed. colleagues do we have

navigator. i mean, what does she do? >> this is an experiment that's gone terribly awry. the problem is that people like her have become the guinea pigs, as well as the taxpayers, because of this poor planning. they never got their ducks in a row. they don't even know what the ducks are to get them in the same room to figure out how to manage this whole program. >> how would you manage it, doctor? what would you do? >> i think we need to start from scratch. the concept of having health care for everybody is a fabulous idea, but how to do it -- this is not the way. we're only seeing the tip of the iceberg. the website has not functioned well. 25% of those who enrolled didn't actually complete the enrollment process because there were errors in it. this is a catastrophe. >> and it's even worse because those 25 think they have coverage but they don't. and they don't even know they may not have it. >> i hold up my insurance card and say how many people, come january 1st, won't be able to do that anymore? that's one key statistic we need to be watching. more and more people ha

navigators on disability. so i would ask your experience with working. i didn't know if there was a lot of experience with this project, or a little experience, where you haven't gotten to that first. >> the group of individuals that are disabled, they would be in the group of that. we will be sending the state the people to be eligible for chip and then the person on the application have indicated they are disabled and would like a full disability determination, as well as some other people that may have gotten an indication from the fsn that they're not he will vibl for to see disability advocates, the department of mental health and we meet regularly with that shoo r, or the people on disability is not difficult. >> when we were talking about the things we're doing, one of the things we do for people with disabilities, a lot of times their circumstances don't change over time, so we do the auto mated renewal back for that. we uselyilities a lot. >> when we were looking at the renewal policy and refreshing it out again, the feedback we got from workers

experience is vastly improved. >> reporter: it was this weekend in northern virginia. obama care navigators got people logged in and signed up. >> this was my third time on the website, you know, the first time i couldn't get through, the second time i didn't know how to navigate it correctly. this time, i didn't notice any glitches. >> reporter: january 1st, american who is think they bought coverage might be surprised. they are sending sign up files to insurance companies. >> if health plans don't receive complete and accurate enrollment files, consumers may not be enrolled and coverage would not begin. >> reporter: the white house says preventing that is top priority with less than a month to get the system right. administration sources tell cnbc they have narrowed the problem to something involving mistranslating social security numbers. now that they know what's causing healthcare.gov to kick out junkie files to keep those they think they can fix it soon. i'm steve handelsman, news 4. >>> six people have to find a new place to live in howard county. investigators are looking for the ca

team as the negotiations on nafta but 20 years of professional experience since then helping companies navigate this trade agreement and improve their business. so please welcome ambassador carla hills. [applause] .. >>'s already reminded you that president h.w. bush, herbert walker bush, signed the trade agreement, the nafta, in 1992. it was signed into, it was put into effect by president clinton in '93, and it became in force in '94. there are and so with 20 years of experience, the question that scott has put to me is what has the nafta meant for the united states, and does it have significance for the future. and in making this assessment, i think that we need to be clear about what the agreement actually did. by joining the economies of canada, united states and mexico, the nafta created a $19 trillion regional market with 460 million consumers. it was the first comprehensive trade agreement to join developing and developed countries. and it has served as a template for the future free trade agreements by achieving wider and deeper market openings than any prior trade agreement up to that

the airport's navigation aid was out of service due to construction all believed issue lighting system was operational at the time of the action continued on go quite a lot of experience and always room for seventies but was transitioning to a boring triple seven might have inadvertently testable takes the control system according to ntsb documents the hearing focused on whether the pilots of our reliance on the autopilot system had degraded his human flying skills and increase the risk of accidents the other maybe cause the system is also seen as key to the pope. some crew members told investigators the old trucks that controls the aircraft dollar was always seen gauge but the safety board said it was not engaged but he approached the runway. tender add the onions. south korean football star is near a deal to play for an english tea and stephen kaye joins us in the sports center to tell us he was making the move below that. loaded hello hello john well football there to sign on is finalizing a contract deal with chelsea beattie says ceo of the english woman super league. and when it goes to show for them from next season. the twenty two year old midfielder nick named

navigators on disability. so i'd like to ask alabama and virginia your experience in working with the state's mental disability system and other disability-specific systems in this enrollment process or if little experience, what are some of the challenges where you haven't gotten to that yet? >> we probably have not gotten to that yet because the group that, the group of individuals that are disabled, they would be the group that's in that account transfer. the federally-facile candidated marketplace -- facilitated marketplace or the ffm will be sending the people of the state they have determined to be eligible for medicaid, the people they have determined to be eligible for chip, and then the people who have on their application indicated that they are disabled and would like a full stability determination. -- full disability determination as well as some other people that may have gotten an indication from the ffm that they're not eligible for medicaid and they still want the state to go back and do a full medicaid determination to see if they are eligible. in alabama we work very closely with our disabili

he has experience at the imf, is really central bank, financial crisis. he has lived and navigatedbal financial crises , and hesenior positions has done that and focused more on the emerging market economies and other developed economies rather than the united states. roleu look at the fed's not only in the u.s. economy by the global economy, it is expanding significantly. he brings some very, met three skills to janet yellen. -- he brings very complimentary skills to janet yellen. ivlin, i'm sure you knew him when you were at radcliffe years ago. >> no. >> he has tactical experience, doesn't he? >> yes. i actually got to note stanley fischer when he was at the imf and i was at the fed in the asian financial crisis and got to observe how skillfully he handled that. he is a very good person to work with. he is sensible and not dictatorial. i think he would be a big asset to janet. >> the fed has got some real important policy decisions coming up. he has, as i mentioned, questioned qe and forward guidance. how does he change what the fed does from here on out? >> the fed, you have to

experience versus maintaining the privacy of their information. just conversations in the service we have done would suggest that there are some challenges they are having in navigating that. there is always a clear -- a social security number is a clear red line. i think they don't necessarily think about the web of information that could be available, particularly across platforms. if we had done a survey of the identity thieves themselves, and have learned a lot about how they use that word but you guys obviously no one more about that. so tumbler, for example. the tumbler community is very active and popular particularly among counterculture and minority groups, is popular and ofbased on a culture pseudonymity, a reverse of what people are doing. twitter is seen as a private network, limited and very actively controlled drive c settings heard whereas facebook is seen as a popular global everyone you have ever met gets on facebook. the fascinating studies i've seen on teens show that they really do care about privacy. they care passionately about privacy, for a teenager, privacy is about hiding information from the parents. so that is the main issue and it is a qu

navigating sloals. >> ben bernanke was chairman of the federal reserve. having studied the great depression brought his experience, his study, his thoughts about what to do to avoid that again to our deliberations. >> explicitly? i remember reading in milton freeman in a 1930 board meeting -- >> there was only a little of that. simon concentrated his studies on the credit side. he wooed to say about franklin roosevelt i disagree franklin roosevelt tried. famous phrase whatever it takes and his openness to experimentation throughout of the idea of decision making under these very difficult circumstances. you don't know how things are going to turn out. you have no idea what's going to work and what isn't going to work. i think a study of the depression and history of the fed and the, what we brought to that meant we were going to do whatever it took to avoid the great depression. he helped shaped the decision-making machinery to get us to that end. >> of course, the financial crisis didn't arrive on a rocketship from mars. it wasn't an act of god. it was preceded by a lot of developments in the economy. in the fin

voices like stephanie in pennsylvania but frustrating experience trying to submit your application for the first two months. said after visiting the navigator at a local library, she signed up for a policy that will cost $113 a month with no deductible. and what she said is i'm one of the people whose plans were canceled, and signing at this time was just the easiest thing in the world. there are the voices in san diego come in 2012 they lost their coverage because they no longer live in the planned service area. when they applied for new coverage, allen was denied because of carpal tunnel syndrome. now they have a plan through the exchange. $142 a month instead of a $1300 per month they were paying before. they have a higher deductible than the old plan. lower co-pays. here's what they described their feelings but we felt we didn't have to panic or worry if not for the affordable care act our ability to get insurance would be very limited, if we could get it at all. madam secretary, you've traveled around the country talk to people about this law. do you think most people look at this as a political issue, or are they willing to put politi

experience, good or bad. we'll read your comments at the end of the show. >>> let's get into the trenches with the obama care army. my next guest was imbedded with is so-called navigators that seemed to have high hopes from the beginning. after starting october 1st when the exchanges went live, one 1/2 tor's organization was aiming to sign up 5,800 people by the end of march 2014. it has a long way to go. we have yet to see an application from start to finish, he says. eliana johnson is media editor for national review. she joins me in studio. good to see you. i think a lot of people will see that stat and they'll be scared again. so no signups even though the goal was 5,800. what's wrong? >> it's the same problem you've been hearing about from most everybody, gretchen. people can't get through the website. so these groups, you know, the navigator grants went to 105 groups around the country. those groups in turn hired these navigators. they have stopped waiting for people to come to them. they're doing outreach. they're going and trying to get people to enroll. they haven't been able to get people from start to finish through the process because of the problems throug

voices like stephanie in pennsylvania but frustrating experience trying to submit your application for the first two months. said after visiting the navigator at a local library, she signed up for a policy that will cost $113 a month with no deductible. and what she said is i'm one of the people whose plans were canceled, and signing at this time was just the easiest thing in the world. there are the voices in san diego come in 2012 they lost their coverage because they no longer live in the planned service area. when they applied for new coverage, allen was denied because of carpal tunnel syndrome. now they have a plan through the exchange. $142 a month instead of a $1300 per month they were paying before. they have a higher deductible than the old plan. lower co-pays. here's what they described their feelings but we felt we didn't have to panic or worry if not for the affordable care act our ability to get insurance would be very limited, if we could get it at all. madam secretary, you've traveled around the country talk to people about this law. do you think most people look at this as a political issue, or are they willing to put politi

experiences this past thursday. thought we might run through these. salon's brian boiler, the best way to navigatenk tremendous volume of alcohol. i had to drive home on thursday, that wasn't available to me h buzz feeds matt zeitlin if i can get to the kickoff of the raiders game without hearing that jordan should take back the west bank, i'll be very thankful. rachel since, a journalist, tweeteded on thursday, mom just declared it was designed to fail and they wanted it that way. who will day has officially begun. slate's said everyone in my family has similar political views, not that much to argue b thanks, matt. ben white, the best way to talk about politics at thanksgiving is to shut up and get over yourself. i tweeted live from our family gearing, said politics is tearing my family apart right now over the subject of a recently enacted municipal parking ban for the winter months. i'm not kidding about that. my sister lives in a -- started talking about how the street the cars can't park on the street in the winter. an hour later, i come back in the room and there is still a heated, strong,

products to try to experience that you might imagine playing games with these things too or in your living room, characters come out of your tv set, come into your living room. from navigationny parts of life this technology is going to impact. lori: good luck wit. we would love to check back with you, paul travers. we have to cut it short for breaking news. good luke. >> thank you. adam: as lori said, there is breaking news. an individual has trying arrested trying to bomb the airport in wichita, kansas. fbi confirmed it was an under cover operation. a press conference will begin shortly. we'll bring you details as they are released to the public. lori: whiteout on christmas sales. will a nasty snowstorm on this christmas weekend hurt key shopping during the holiday season? coverage of the upcoming storm is next as tracy byrnes and ashley webster guide you through a can't miss hour of "markets now." ♪ [ male announcer ] they are a glowing example of what it means to the best. and at this special time of year, they shine even brighter. come to the winter event and get the merces-benz you've always wished for, now for an exceptional price. [ santa ] ho, ho, ho, ho! [ male an

navigating a plan challenging. these colors may struggle to resolve billing issues, cope with coverage denials, and other issues. we observed people find choosing aong medicare advantage plans dizzying experience. we urge people every year to revisit plan coverage as annual changes to plan benefits, cost sharing, provider networks, and others are commonplace each year. research suggests that inertia is widespread. there are too many plans, too many variables to compare. the affordable care act offers a blueprint for a high-value health care system where insurance plans and other providers are paid accordingly to the care they provide. medicare is the incubator for these reforms. the aca includes a set of policies designed to make medicare advantage more efficient, and enhance plan equality. other health care providers, medicare advantage plans have been and should be playing an important role in the transformation. medicare advantage provisions included in the aca are intended to secure higher value care. better quality at a lower price. aca haveanges by the strengthened the program. in addition to improving overall financial outlooks, the aca enhanced medicare advantage through benefits, and

navigate the dangerous crevasses. mountaineering experts say no expedition should accept someone so green. >> if people don't have any experience, they shouldn't be coming to everest as a first mountain. this is not the place to learn to climb mountains. >> how that came to be is a question we asked of the agency shriya hired. >> chao says, "hi rishi? nice to meet you" "i understand you have video you want to show us." >> rishi raj kandel, the general manager of utmost trekking... was a family friend of shriya's. her mistake he says was that she climbed too slowly. he shows us pictures of the traffic jam she helped create near the top. ten others would die that season, the result of those waits and bad weather making it one of the worst periods in everest history. >> she had two guides. they told me they tried to convince her back not go, let's go back. >> from camp four, she took 19 hours to get to the summit, most take half as long. when she collapsed from exhaustion on the way down, she had been climbing non-stop a total of 27 hours. likely out of oxygen, she had spent far too much time at the top. chao asks, "do you blame y