reporting live, elyce kirchner, nbc bay area news. >> a look now at the victims of the warehouse fire. today we learned the names of all those who lost their lives. the tragedy is hitting so many in the community. nbc bay area's jodi hernandez continues our team coverage with more on those suffering, and it's not just the victims' families. >> it's just tough. it's tough. >> reporter: bob flew into oakland from utah to see the site of the deadly fire where his 34-year-old son, edmund, lost his life. he says his son worked in a bakery, but his passion with music. he loved to deejay. >> there's a lot of things that i wish i had said to him. but i'll never be able to. and that's what's sad. >> reporter: friends and family of the victims continue to pour into the site, taking it in in their own way. >> it's to honor, you know, their journey and the loss of their life. >> reporter: these women who don't know any of the victims, but as bay area artists, feel a strong connection. they made a garland and spread lavender and sage near the site to pay on. >> they were a community. they were a f

nbc bay area. we investigate. >>> as we've reported, this is not the first time oakland officials have found issues with the property's owner and her family. our team has put together an exhaustive timeline showing contacts between ing and the city of oakland that go back nearly 20 years. senior investigative reporter stephen stock shows us what he's uncovered. >> reporter: we used public records to put together this timeline. it shows the eng family had numerous complaints, citations and even liens against several of their properties. april of 2000, city officials filed a lien against a building they owned at 425 8th street after records showed they failed to clean up hazardous, nuisance or substandard conditions on the property. then we go to 2004 and 2006 where the city receives three more separate complaints about the vacant lot next to the gos ship warehouse. next complaint, february of 2007. oakland city officials send the family a notice of substandard building for the ghost ship and hit the

we'll see you later on the season. >> no worries, thanks, cheers, guys. >> nbc bay area news called inncisco's sinking millennium tower. >> plus how a set of twins are doing after a delicate procedure in the bay area that's given them individual new futures. in its efforts to get to the bottom of the "millennium tower" debacle, several san francisco supervisors >> in an effort to get to the bottom of the millennium tower debacle, they issued a subpoena to a u.c. berkeley engineer. jack mayly is the professor of structural engineering at u.c. berkeley and one of two engineers who reviewed the foundation of the 58-story building. the tower, as you well now know, is sinking and leaning and supervisors want to know who is responsible. mayly has repeatedly declined invitations to testify before supervisors prompting today's unusual decision to subpoena him. >> the first excuse was he was busy with the class. the second time it was, you're going to have to subpoena me. now it's i'm going to be in south america for a month. but it's just a matter of when, not if. >> today's vote was by superv

to dozens of consumers - all over the bay area - every >>> nbc bay area responds to dozens of consumerser the bay area every week. >> chris cankimura has been on a few months and a lot of money has come to the viewers. >> stole my thunder there. we have hit yet another big milestone here. we have saved bay area consumers more than $400,000 since we launched back on may 30th, the total $415,526. most recently, we helped lieu use white get a refriend after she had trouble with an au pair agency. in santa rosa, we helped mary, she had a $2800 dispute with her insurance company. we helped that problem go she has $2800 in her pocket. we would like to help you get your money back, too. if you have a consumer complaint, call 888-996-tips or visit nbcbayarea.com/responds. once you get there, look for button that says submit tips. it's yellow on the right-hand side. you can share your thoughts as well as documents and photos to help us investigate 3,000 complaints so far. any guesses what the number one complaint is? thing we complain about the most? >> ooh, what is it? >> this thing right here.

nbc news. >> carrie fisher is also being remembered here in the bay area. nbc bay area's scott budman joins us now with that part of the story. >> terry, i can't tell you how often a tech executive has told me he or she was inspired by "star wars" to get into engineering, space or another tech-related field. here in the bay area as we line up to see the latest "star wars" installment, we're remembering carrie fisher and how many people she inspired. >> i'm a member of the imperial senate on a diplomatic mission. >> reporter: many of us grew up in the bay area watching carrie fisher on the big screen. >> it's very sad. i really admired her. >> reporter: and those lining up to see "rogue one" thought about princess leia. >> it's a shame. she was too young. i was a big fan of the "star wars" series and, you know, it's just too bad. i pray for her family and friends. >> i was a "star wars" fan for sure, yeah, i grew up with it, my kids love it. yeah, it's really sad. >> reporter: fisher was also remembered at imagination park in san anselmo, home of the yoda sta

tomorrow night in kansas city, thursday night football, right here on nbc bay area. >> very excited. the biggest game in 14 years and it's going to be cold. we're talking about temperatures in the 20s. here's nbc bay area's col colin resch. >> reporter: this is a short week, on the road, frigid temperatures, a win and the raiders will have a two-game lead in the afc west. >> all of the elements, all of that stuff it's taking place and at the end of the day, you know, we're going to go out there and try to get a win. >> the chief have beaten the raiders for a fourth consecutive time. >> reporter: any time you lose is a bad taste in your mouth. let's see if we can get some redemption here. >> absolutely. any loss you take leave as bad taste in your mouth but we know they stand in the way of our goals and so we need to take care of them tomorrow. that's all that needs to be said. >> reporter: say no more. in oakland, colin resch, nbc bay area. >> he's going to have to take that beating off. >> you can watch the raiders in kc tomorrow night right here on nbc bay area. our coverage begins

tom jensen, nbc bay area news. >> thanks, tom. >>> it is a sign of the holiday season. so-called porch pirates ripping off packages from front porches. belmont police are searching for this man seen taking a package on tuesday afternoon. the suspect rode up to the home on a bike and was wearing a tan backpack. >>> after intense scrutiny and a probe from the state of new york, president-elect donald trump says he's shutting down his charitable foundation. his lawyers have not announced when the foundation will officially close, but they will have to wait until the new york attorney general's office finishes its investigation. the ag's office has been looking into the foundation prompted by reports accusing president-elect trump of using donations to settle lawsuits. >>> tunisia's interior ministry says police have arrested the nephew of anis amri and two others as terrorism suspects. nbc's lucy cavanaugh reports from london about the suspect and his jihadist connections. >> reporter: it may have been a ring of sorts, three suspects arrested by tunisian security forces, w

in san francisco, scott bud man, nbc bay area news. >>> very interesting. ext, penalized for overpaying his property taxes. nbc bay area responds to a complaint filed by san francisco homeowner. >>> plus, why the government says an illegal drug known for causing hallucinations could be the key to treating common battlefield injuries. back to the breaking news in san jose. last night -- they caught one of the escapees... right now - >>> i want to go back to our breaking news in san jose. last night they caught one of the escapees, right now, they might have another. or -- there's live pictures now in san jose, you can see the police cars there, the s.w.a.t. team has surrounded a home, and secured a neighborhood. this is near coy park in san jose. you can see the home they've surrounded we are on the scene waiting for any updates. they're looking for that jail escapee, who escaped on thanksgiving eve. >> no ceo, he doesn't want guns in any of the levi apparel stores, office or any facility. he posted an open letter on linked in, saying a customer was injured i

reporting live in san francisco, i'm michelle roberts, nbc bay area news. >> we continue online. you can take a look inside the ghost ship warehouse before the fire. it's the most watched slide show on our website at nbc bay area tom. >>> now to developing news overseas. the international manhunt, the deadly attack in germany monday. authorities are searching for this man who turns 24 tomorrow. they believe he carjacked a semi truck and plowed into a crowd of people at berlin's popular christmas market. he was on germany's watch list and actually detained over the summer. but there was not enough evidence to hold him. >>> the tension created by the berlin attack has made its way into many major cities, including right here in san francisco. the police department acknowledged today it is beefing up patrols around popular destinations like union square. nbc bay area's robert handa is live in san francisco with more on the increased police presence there. robert. >> reporter: well, the increased police presence does seem to be helping. we heard that from a lot of people here at the e

be streaming live on our website, nbcbayarea.com, and, of course, full team coverage tonight on nbc bay areas at 6:00. >> thanks for joining us here at 5:00. we hope to see you back here in 30 minutes. >>> tonight, nbc news exclusive, could a tragic inferno have been stopped? new video showing authorities inside the warehouse weeks before dozens perished. what we've learned about potential missed opportunities. >>> lashing out. as police make an arrest in the apparent road rage death of a former nfl star, a sheriff unloads in a tirade fild with profanity and racial slurs. >>> trump's billion dollar threat over the price of the new air force one, the president-elect using the bully pulpit against another big american company. >>> l.a. terror threat. stepped up security, passengers being searched after the feds go public with a chilling phone call. >>> and danger at the wheel. startling new

that's how you stay informed with the nbc bay area app. morning, the storm approaching with a high impact on the bay area. you can see the rain is getting heavier for the north bay from santa rosa farther to the north. that will be moving into the rest of the bay area for the rest of the day. a live look outside at richmond and san jose. you can see the raindrops on the camera lens, a wet drive for some. we'll take a look at what you can expect and how the roads are affected coming up in about five minutes. >>> definitely, kari. you showed the richmond-san rafael bridge. this is san rafael, a live, wet and sometimes windy view of the north bay. we're tracking the system. we're seeing the brunt of the commute starting coming out of the far north bay. i'm giving you a look ahead. a warning for your morning and evening commute. >>> this was a slow time coming, but the fed finally did as expected, hiked up interest rates for only the second time in ten years. that was not a surprise yesterday. >> scott mcgrew, what the feds said next was. >> th

we'll be right back. >>> nbc bay area responds. solving consumer problems and recovering $300,000. >> i contacted nbc. two days later the check was in the mail. >> we respond to every call, every e-mail. nbc bay area. we investigate. i like to know what's happening as soon as it happens. who won the game, who won on the dancing show... ...i mean, if i watched that show. same with my banking. with my bank of america mobile banking app, i can see my accounts all in one place. i can easily manage them and if something doesn't look right, i'm going to know. plus, i can set up alerts to help detect unusual activity. so i feel secure. wait, he won? that's an average tango... at best. is under fire tonight after a cancer survivor says she was turned away -- because >>> rental car company under fire after a cancer survivor says he was turned away because her shaven head didn't match her license photo. leah cook went to alamo not wearing her wig. she had her car reservation in hand. gave it to a service member the after showing her license.

bay area. a football player is accused of sexually assaulting a girl. nbcbay area's elyce kirchner joins us from concord. these are two schools very intertwined. what do we know about the suspect? >> reporter: well, raj, tonight sources are telling me the 15-year-old suspect played on the freshman football team. he did not play on the varsity squad, which for years has been ranked nationally. and if you take a look behind me tonight, you can see some of the athletes practicing here at the football field. police say the incident, sexual assault, allegedly happened after a varsity game here at home on november 18th. on home field, de lasalle played clayton valley charter high. crowds cheered on the nationally-ranked high school team that won the game. >> this incident occurred on the 18th, on the campus of de lasalle high school. >> reporter: the varsity team won and police say a 15-year-old freshman football player÷zsw sexually assaulted a 15-year-old girl. it allegedly happened on campus, and the suspect and victim were attending the game. >> after an inves

reporting live in larks per tonight, elyce kirchner, nbc bay area news. >>> you can access the rain and track in your city by downloading our free nbc bay area app. >>> the future of driverless cars hit a bump in the road today. but uber isn't slowing down. take a look. a small fleet of uber self-driving cars hit the streets of san francisco. there's one right there. we should note, there is still an engineer in the driver's seat. here's the problem. let's than an hour ago, the state stepped in and demanded uber take those cars off the road. that is, until uber gets the proper permits. so what now? nbc bay area's christie smith is in san francisco. christie, what's happening with this? >> reporter: well, i can tell you, we have seen a handful of the specialized suvs driving around south of market. they seem to be coming and going around the warehouse. i have to say, we actually never saw them pick up or drop anyone off, and at least for now, the state is saying they need to stop. the suvs had technology on top, and the uber logo. the ride sharing company said riders in san francisco cou

nbc bay area.com so you can find those. reporting live in oakland, ian cull in nbc bay area news. >> thank you, ian. up next, teachers accused of sexually abusing a student. >> also ahead, a day of remembrance and worry. the concern in san francisco as the city marks world aids day. plus. >> i'm scott bud man. coming up, the future of how we'll watch football games. it looks a lot like this. >> i'm meteorologist jeff. cold four days across the bay area in walnut creek 5:00 a.m., down to 3 and a lot of shine on the way. i have my updated rain forecast. that's in less than ten minutes. an east bay high school teacher... accused of sexually abusing a student. ke >> an east bay high school teacher accused of sexually abusing a student. police claim careen started talking with a boy in free mont high this spring. early summer the 32 year old p.e. teacher was having sex with the student. they found out about the relationship last wednesday and arrested her on thanksgiving day. she's been with the school district since 2008. the school district says it's cooperating with police and providing counsel if stu

reporting live in morgan hill, marianne favro, nbc bay area news. >> thank you, marianne. >>> you can track the storm as it rolls across the bay area on our website. just put in your zip code and it will bring up the radar picture in your neighborhood. that's at nbcbayarea.com. >>> there are new developments surrounding the fire in oakland. the warehouse was never inspected. this is something that our investigative unit uncovered last week. today it was confirmed by oakland's fire chief. nbc bay area's elyce kirchner joins us from 31st avenue with more. elyce. >> reporter: well, raj, tonight the oakland fire chief is acknowledging that the building here simply fell through the cracks. the now burned out building was never inspected. meanwhile, we have learned that the atf is still trying to determine the exact cause of this deadly blaze. you can also see a growing memorial here remembering the 36 people who died in the fire. there was no hiding it. >> just common sense when you have people coming and going that much. >> reporter: mike ricky says for years, everyone in the fruitvale ne

ian cull, nbc bay area news. >>> a big dose of rain is about to hit us. t a few showers and tomorrow ois the real deal. >> light rain for the bay area. jeff ranieri is tracking our storm. this is associated with the storm and eventually this will slowly and surely drop to the south. as we zoom in and get a close look at the scan, we have seen a few light showers and a couple of pocks of moderate rain in san francisco right now and total of rain of 500th of an inch. the big event will happen on thursday with heavier pockets and flash watch in effect on thursday. we could see two or three in chs of rainfall. i will have more of the time line. we can access our live doppler radar and track the rain and download our free nbc bay area app. >>> new at 11:00, a memorial proved in san francisco, it is a tribute to alex nato. the memorial -- live in san francisco, officers were exonerated in the case so there is a concern of the message that this tribute may sent. >> reporter: the board voted 9-1 to approve the memorial. some says it is an insult. >> this item pass

nbc bay area's michelle roberts is live in half moon bay -- with more on what strikers want. terry/live turning to our microclimate forecast: tony and every other crab fisherman in half moon bay and san francisco will strike. the half moon sea food marketing association has decided to stand in solidarity with the crab fisherman. many fisherman say it's not enough to cover the cost and risk associated with crab fishing. today local restaurant owners are stocking up on as much crab as they can get before the strike officially begins at midnight. >> i needed to keep going. it helps the restaurants, the two restaurants, the ice cream shop. it's just what brings people into this harbor. >> reporter: well, the fisherman here won't be involved in any of the pricing negotiations but they don't expect their colleagues to go back to work for les than $3 a pound. nbc bay area news. >> michelle, thank you very much. >>> turning to our microclimate forecast, a live look at san jose. we're in for another chilly night and it's about to get even colder. let's start with meteorologist r rob.

nbc bay area responds next. >>> nbc bay area responds to a man in san jose who had some problems with his new home windows that cost him big bucks. >> chris kamora is here with the complaint. >> thousands of dollars. included in the renovation, new windows, danny sent us pictures, he took when he noticed his new double pain windows were leaking. water was getting inside when he cleaned those windows from the outside with a hose. so he reached out to the contractor, which insisted the windows were installed correctly. he went to the manufacturer of the windows. danny was frustrated. he was sure his new windows shouldn't be leaking, so he reached out to us, and we reached out to pella and explained the situation. the company refunded danny $5100, what he paid for the windows plus the labor to install them. he's going to use that money to replace the new windows with newer windows. >>> in a statement, pela apologized to danny and said, we care about our customers and the products and services we deliver. >> if you have a consumer complaint, you can call us, the number is 888-996-tips. oc

i'm stephen stock, nbc bay area news. >> thank you, stephen. >>> nothing is as tragic as lost lives. the fire also had a devastating effect on businesses in oakland's fruitvale neighborhood. but help may be on the way. cleanup in the area likely to take weeks, and some streets still closed. business owners say their first thoughts are with the victims of the fire, but they're also worried about the business slow down, and paying their employees. >> last night we had a round table with our employees, and you know, just kind of keeping them up to date to what's happening. >> reporter: what are you telling them? >> we might -- they might not have jobs. >> reporter: tonight at 6:00, scott budman will give a report with much-needed relief. >>> atf says rain will not impact its investigation, but the rest of the area bracing for wet weather. let's go to chief meteorologist, jeff ranieri. >> the storm system is starting to arrive right now. you can see widespread coverage of light to moderate rainfall for most of the bay area, as roadways start to get slick this evening. we have seen a littl

the famed astronaut inspiring many people in the bay area. nbc chuck joins us from the science center in oakland. chuck. >> reporter: that's right, jessica. more bay area connections than you might imagine. now, in 1998 while in space again, john glenn asked to speak to his children, his grandchildren at their oakland school. and after his mission back on the ground, he then paid a visit to that school in 2001. paul chap man now a retired principal, still has the photo he took with john glenn holding the school report chap man wrote as a boy that glenn ought graphed. and there were plenty of others in the bay area inspired by glenn. >> 1961 -- >> reporter: it's a tight fit for gerald, but that's because he he says this mercury space capsule was designed for astronauts no taller than 5'11" like john glenn. the space and science center in oakland says glenn inspired him to a career in space sciences. >> he's a marine, and he was just a tremendous guy. i mean, he just seemed to be the ee pit me of what we all thought astronauts were like. so, we wer

will improve anything. >> they just move people around and it becomes part of the bureaucracy. >> nbc bay areas. >>> the investigative unit has been covering problems for years now. head to nbc bay area.com. >>> well, they spent thousands of dollars and were promised a refund if thought totally satisfied. what happened when the deal fell apart? >>> the new deal football team's el paso bowl game this month. . >>> okay. it's got to hurt. not only is the suspended stanford band barred from the el paso game, they're being replaced by a high school marching band. ♪ that's the musical stylings of the horizon marching band. if you've guessed, they are in el paso. high school band will play pregame and during half time at the hyundai sun bowl. the skorpians are even taking a crash course in stanford's musical repertoire but not learning the official fight song which is titled "come join the band." >>> a california law maker wants to make it more difficult for new drivers to hit the road. they're calling for extending the length of a provisional license. that bans drivers from beong the road from 11:00

in sacramento, mark matthews, nbc bay area news. >>> new at 5:00, the chp reopened i-580 near oakland. look at the mess, though. early this afternoon, a shooting on that stretch of freeway brought traffic to a screeching halt. the chp looking for shells and investigate. no one luckily hurt, but there have been more than two dozen shootings on east bay freeways alone. >> you might have seen or smelled this. a public health advisory in effect because of the flaring at the shell refinery. a power outage earlier this afternoon prompted the flaring. the health department warned people with breathing conditions to avoid the area if possible, and those who live in the area, we're told, simply to stay inside. this was also a spare the air day today. unrelated to the flaring in martinez. >> nbc bay area's meteorologist jeff ranieri tracking our air quality troubles. jeff, hard to imagine there are air troubles, because it looks so clear outside. >> and really, that is the component that's helping to keep the poor air quality in place. relatively still in stagnant conditions in the atmosphere.

nbc bay area respond..==take vo to a san francisco man's complaint about frequent flier mil. >>> tonight at 6:00, nbc bay area responds to a san francisco man's complaint about frequent flier miles. how his account full of valuable miles got wiped out and what we can learn from his mistake. that story and more tonight at 6:00. >>> the mountain view police department is hoping a little humor will help people think twice before drinking and driving this holiday weekend. take a look at this. the department tweeted this video of a police officer pulling over an impaired driver. driving the vehicle was -- darth vader. that would be scary for an officer. >> he should know better. >> and look at the passenger. a stormtrooper. he tries to convince the officer he is okay to drive, but the bottom line, if he can't convince the police officer to let him slide, neither can you. >> and the bottom line, don't drink and drive. >> the trooper had it right. >> yeah. >> that is probably not the strangest thing that the offic

nbc bay area cheryl joins us from the site. the mayor and also the fire chief peppered with lots of questions at tonight's briefing. >> and the goal tonight was to be transparent about the information they've gathered so far. as you can see, the work is winding down, although it is not complete. no more bodies found here tonight, but investigators are now focusing on what caused this deadly fire. there is no determination of fortune or cause in regards to this fire. >> oakland's fire chief making it clear her department has not come up with the exact cause of the deadly oakland warehouse fire, but alcohol, tobacco and firearms special agent in charge confirming the cause could have been electrical in nature. >> the refrigerator is something they're looking at as a potential source of ignition. it hasn't been like identified as, you know, the smoking gun. >> crews have so much material to sift through, this 24-hour investigation is far from over. >> the fire department will be on scene here until we can look to family members in

nbc bay area news. a man who thinks he's say tonight is accused of vandalizing a school. students returned to campus to see destroyed windows, broken i dos, computers smashed. police say the man, andrew faulkner, broke in and vandalized the school. today in court he told the judge he was satan and working with the fbi and the illuminati. the judge ordered a psychiatric evaluation for him. >>> this is no ordinary holiday greeting -- or is it. today president-elect donald trump released a week-old letter sent from russian president vladimir putin. it starts out "dear mr. trump, please accept my warmest christmas and new year greetings." president putin goes on to say he would like the two countries to cooperate together. trump called the letter very nice and says he hopes sides live up to those thoughts. but right now it seems mr. trump is playing hard ball, specifically when it comes to nuclear weapons. in a statement today to msnbc he said "let it be an arms race, we will outmatch them at every pass." the statement comes one day after mr. trump tweeted the u.s. must great

check it out at nbc bay area do you mean. >>> as we clean up from the storm, another harsh weather system, but very different, moving into the bay area right now. live look for you outside at the golden gate bridge. it will get cold there, where you are. jeff ranieri tracking a freeze warning, which areas will be the coldest. jeff. >> that's right. check out the current temperatures right now, down to 48 in walnut creek, 49 at p petalu petaluma. and the freeze warning in effect all the way into tomorrow morning here for the north bay, east bay and also for the south bay. primarily for the interior valleys where temperatures could drop 27 to 32 degrees. specifically for the south bay, i think the coldest locations anywhere from south san jose and morgan hill and gilroy. the corridor near lafayette back into walnut creek. temperatures could be dropping into the upper 20s. now near the bay, not nearly as cold. the ocean water helps to moderate temperatures and keep us from usually getting to the freezing mark. i think a lot of these numbers will be staying in the 30s, anywhere from 33 to 39

the best tool to track the weather is our nbc bay area app app. download it and correct directly to the live doppler radar. it's free. >>> no damages or injuries reported after a stronger than normal earthquake shock up the north bay. 8:40 this morning, a 5.0 quake hit near the geysers. no reports of damage. a tsunami watch was immediately dismissed. >>> a house fire is now a crime scene. the fire broke out early in the morning at a home on grove way and investigators say this is a case of murder. nbc bay area's bob redell is live in hayward. you can see the map where he is now. bob, neighbors seem pretty shocked about all of this. >> reporter: kris, so is law enforcement, who you can see are still out here collecting evidence up the street here on grove way from the woman's burned-out home. i spoke this morning with an alameda county sheriff's sergeant who has worked many homicides. this one boggles him as to why someone murdered this 59-year-old woman to lived here in castro valley and was loved tremendously by her family and neighbors. recently

in san francisco, nbc bay area. >>> some nervous moments after a driver thought he saw people inside e sinking boat in the bay today. the coast guard says no need for a rescue. it had had been sitting there for about two days. they went to check it again and what he saw was actually wood pilots. no word on who's responsible for retrieving the boat. >>> nbc bay area responds when the french delivery damages other furniture. >>> did you get your haircut? the new law going into effect in a couple days it will be legal. how about some "suds" to go with your shampoo? we're talking about beer suds. ===take vo=== starting january first, your local barber, or beauty salon, >>> how about suds to go with your shampoo? starting january 1st your local barber or beauty salon as the the option of serving you with a glass of beer or wine. many have been doing it for years illegally. it allows the salons to serve the drinks without an alcohol license but there is a limit. you can't sit and have your hair trimmed for four hours. it's supposed to be cut off after four ounces of beer or six ounces of wi

menorah valued at about $700 and then spent $300 more to ship it from his home in boston to the bay area. nbc bay area spoke with bogart every skype a few hours ago. he heard about the stolen menorah and knew he had to take action. >> i feel connected with the people of san francisco that they really feel bad this was stolen from them and would like to have a beautiful six-foot menorah. there are four days left. >> kindness coast to coast there. that mennora is expected to relieve at the columbus avenue chabad at some point next week. you can see the full interview with the maker on our website at nbcbayarea.com. >>> part of the homewood mountain resort in north tahoe closed indefinitely after a fire broke out early this morning at the resort's south lodge. this is new video just in to the newsroom of the fire that started about 3:00 in the morning. no one was injured, and firefighters were able to contain the fire to just the one building. resort officials say the south area of the resort is closed and will remain closed until further notice. >>> to a developing story this morning. a swarm o

=raj/gfx= nbc bay area's terry mcsweeney joins us now.... =raj/rail= a taxi ride -- turned out to be a nightmare for a local woman. something in there for everyone. >> also tonight's meeting a last second attempt to reinstate the kroted artery restraint which is applied to the kroted artery in the neck incapacitates a person but in the end the carotid restraint and the officers firing at moving cars are both banned. but maybe this is not the last word in this debate. the police officers association could sue to overturn the ban on shooting at moving vehicles. much more to come on this one. live in san francisco, terry mcsweeney, nbc bay area news. >> this should be getting national attention as well. thank you, terry. a taxi ride turned out to be a nightmare for a local woman. cull ixi driver allegedly drove -- woman to his home and s and ly assaulted her. ...what uld be many more victim. nbc bay area's ian joins us from downtown campbell this evening where the woman was picked up. pen, as you know, this is a hot spot for bars and restaurant

♪put a little love in your heart.♪ >>> you're watching nbc bay area news, with the bay area's biggestestigative unit holding the powerful accountable. nbc bay area, we investigate. >>> as we have been showing you these, we got a pounding rain coming down hard. roadways covered in water during the busy commute. lots of standing water and slick roads making it dangerous for a lot of folks. we continue our coverage in berkeley, still raining out there, cheryl? >> reporter: well, the rain has stopped jessica, but the wind has picked up. but as you can see it's smooth sailing on interstate 80 and that is a good thing because i don't think these drivers could take much more rain. pounding rain, standing water. and bumper to bumper traffic. this storm wreaking havoc on bay area roadways. >> really bad in san francisco. it was locked up. i have never seen it locked up like it was. >> so far the worst i have ever seen. >> reporter: ashby avenue just off interstate 80 in berkeley was shut down for hours due to flooding in the railroad tracks where there was a big dip in the road. >> as vehicles

robert honda, nbc bay area news. >> thank you, robert. to hear more of that interview with kendra, head to our website. we have posted video of the one on one interview, as well as more details about that case. >>> the search is on tonight for two gunmen who raided a home in san jose, shooting two people inside. the men forced their way into a home on peach court, not far from the 680101 interchange. it happened last night just after 10:00 once inside, shots were fired and two men were hit. police say they are expected to be okay. the gunmen are still on the run. >>> we're learning more tonight about a killing on christmas eve. attorneys for the two men facing murder charges appeared in court for the first time today. they say this is no murder, just self-defense. nbc bay area's sharon katsuda has more on the conflicting stories that led to a man being killed in front of his 4-year-old child. >> reporter: the bailiff kept the victim's wife out of the courtroom today because of her emotional outburst yesterday. earlier today, we talked to

right now nbc bay area's damian trujillo is talking exclusively with someone who was at the take-down. we'll have that tonight an nbc bay area after thursday night football. >>> up next at 11:00, the show might not go on. the new details we're learning about the worker killed while setting up cirque du soleil in san francisco. >>> more people sickened after eating at a community thanksgiving dinner. the restrictions now in place so this kind of tragedy does not happen again. >>> plus, a tweet storm at, not from, but at donald trump. we'll take a look coming up in business and tech. over 1,000,000 californians have gotten something that's been out of reach for far too long: health insurance. how? they enrolled through covered california. it's the health insurance marketplace where you'll find a range of plans from leading health insurance companies that offer you the best combination of quality, rates, and benefits. and, through covered california, you may get financial help to pay for coverage. to have health insurance starting january 1st, you need to enroll by december 15th. visit c

largest reservoir and the impact it could have on its ability to collect precious rain water. >> nbc bay area responds. solving comp assumer problems and recovering over $400,000. >> i contacted nbc and two days later the check was in the mail. >> we respond to every call, every e-mail, nbc bay area, we investigate. k a chance and it paid off. ==reveal== he took a chance and it paid off. former raiders tight end colton underwood was on the red carpet w/ gold medal gymnast aly >>> happening now, he took a chance and it paid off. former raiders tight end was on the-a few months ago he publicly asked her out on a date. and spotted at trump tower, kanye west spoke to president-elect trump today to talk about multicultural issues. we've seen more than our share of rain in the past few months. that's good news for drought-drained resevoirs.... but tonight we're learning that no matter how much rain falls... one of santa clara's largest resevoirs won't fill to brim. raj/2shot nbc bay areas marianne favro shows us why new quake safety concerns at anderson one of santa clara's largest resz wars will n

nbc bay area news. and a brawl after a firefighters' ball could have eisting consequences for two east bay firefighters. the two are already facing charges for allegedly attacking police officers. ow we are finding out that they could lose their emt licenses. bob redell is live with that story. >> reporter: in a new development over the past hour or so, one of those firefighters has agreed to settle his case with the contra costa county emergency medical services agency. his attorney would not confirm whether or not this means johnson has agreed to give up his emt certificate. she said that the settlement is confidential, though we understand the details could become public later today. the case against the other firefighter, andrew desmond, continues before a state administrative law judge here on the second floor of the california state building in oakland, where the ems agency is trying to remove his emt certificate because of the drunken brawl he allegedly got into this past fall. the hearing represe

nbc bay area responds, next.t fifteen minutes and a little imagination are all you need to make holiday magic. chex party mix. it's what the holidays are made of. sweet cinnamon-sugar on the outside, crazy on the inside. crave those crazy squares. >>> this morning we're staying on top of a microclimate weather alert. as you see to the left side of your screen, or tried to see, the bay bridge. it's totally covered up right now in clouds and fog. on the right side of your screen, that is the live doppler radar and just a thick mass of green passing through the bay area. >> we saw vianey arana at the summit on highway 17. that's where i was starting at 4:00 this morning. when i looked at the radar map on the app, it was -- the blob was up here. now the blob has covered everything. >> it's spread out. that's what we'll see throughout the day, all the rain spreading out and covering most of the bay area. here is a live look outside at san jose. mostly with some light rain starting out. it will get heavier as we go int

have a great day. >>> chris, thank you very much. >>> coming up next on nbc bay area.ars" actress carrie fisher has died. we continue to hear all of the beautiful tweets in her memory. we'll have more of those, continuing coverage of her death at just the age of 60 years old. >>> winter storms pummeling parts of the u.s. as folks are trying to get home after the holidays. we are tracking that severe weather. >> things are still nice and quiet across the bay area but still chilly temperatures and a little bit of a warmup in the forecast. we'll look at the numbers and when you can expect some rain in just a few minutes. runway and spun before ending up in the grass in western india. . >>> new this morning, a glitch is what's being blamed after a passenger jet skidded off the runway and spun around before ending up in the grass in western india. the jet airways flight was supposed to be headed to mumbai this morning but never made it off the ground. jet airlines say the glitch happened while the jet was getting ready for takeoff. the plane was carrying more than 150 peopl

bay area. we'll tell you how an nbc bay area viewer is taking action to help them. >>> a live look outside right now from our emeryville camera. of course, the bay bridge is all lit up in its standard lights, as are many of the buildings still behind there in soma. you're watching "today in the bay." we'll be back in just two minutes. (vianey ad libs) >>> good morning. we are waking up to 40s across the south bay peninsula as well as san francisco, the tri-valley and the north bay seeing the chilliest of the temps, still in the 30s. we have an important update in terms of the traffic. we are tracking right now a road closure between embarcadero road and north carolina avenue. this is due to a house fire. we will keep you updated on any backup. it appears we do have a crew headed over to the scene. >>> security is tight in sydney, australia, ahead of the new year's eve celebration. police say he's not a threat to the public and he acted alone. this comes just a week after australian police arrested five people suspected of planning a series of christmas day attacks in melbourne. an additional 2,0

nbc bay area's jodi hernandez joins us from lake merit this evening. this is a popular spot in town. how did it happen? >> the teenager's friends told me they climbed up on that tree countless times before and never saw any signs of danger. this is the air where it happened. of course, the particular tree has now been removed. but the teenagers' parents worry others are still at risk. >> we just miss jack every day. it's been a tough year to get through. >> reporter: the lewis family is gearing up for a second christmas without their son. 16-year-old jack died last december when a tree limb he and his friends have climbed at lake merritt came crashing down, crushing jack to death. >> i hope that it will just not happen again. i just don't want anyone else to get hurt. >> reporter: the lewis' have now filed a lawsuit against the city of oakland, claiming the city knew the tree was diseased and should have removed it. >> this is a tragedy that did not need to happen. the city of oakland had multiple opportunities to prevent this tragedy, and every time t

live in san jose nbc bay area robert haneda. >>> two appeared in court for the first time. emotions inside the courtroom ran high on both sides. that's where nbc bay area sharon katsuda is live. we're hearing conflicting reports about what happening. >> reporter: that's right, vicki. the victim's wife became so emotional she yelled out in anger at the suspect as he entered the courtroom. she had to be escorted out by a bailiff. tensions definitely grew in the hallway as everybody waited outside for the suspects to appear in court. >> we're here now and sf i have to be here every day, we want to make sure my mom gets justice. >> she shared her sadness and shock over the death of her husband and her children's husband. >> my children are crying. they don't understand he's never coming back and it's a difficult tough pill to swallow. i don't even know how to cope with this right now. >> reporter: witnesses say he had been asked to turn down what he considered inappropriate music while shopping with his son. he was buying one last christmas gift. the suspects jesse and frankie a

we're live in san jose, rick boone, nbc bay area news. >> thank you, rick. our nbc bay area app is a great way to keep up with changing conditions and will give you your own personal forecast too. >> a fire in a 12-story building in san francisco. check out cell phone video here. the fire broke out on the 7th floor of the apartments at san francisco state. it took firefighters only 15 minutes to put it out. >> it smells like smoke and we thought they were jobbing, we got outside and there was actually smoke coming out of the door next to us. we just kind of like saw it and then just -- >> we ran. >> got the dog and got outside. >> the red cross is helping two people whose unit was damaged. firefighters don't know how it started. >> broken leg answers head injuries. watch the video closely as a driver flous her car in a crowded bus stop in san francisco's china town. during busy lunch hour which left ten people hurt. live at san francisco general with an update on the condition of those folks, how are they doing? >> reporter: jessica, the san francisco police

mark matthews, nbc bay area news. >> okay, wow. "hamilton" is going to be huge when it finally opens. >> our producer was on the phone and kept dialing and dialing and dialing and after an hour was successful. >> i know the entire lyrics of the show already. >> we've got to sit next to you. >> i have to do a rap with you guys. >> give us a rundown. i don't know much about it, but i know it's a hot ticket. >> rainfall -- >> i know, coming in waves this week. >> it is definitely, mainly for the north bay the next couple days and eventually by thursday we are setting up for heavy rainfall across the bay area. this is right after that recent rain this past weekend. i do want to start off with the big headline and that is our new storm system from tuesday through friday. one system, but it's going to meet up with this southerly surge of sub tropical moisture as the storm always out to bring us possibly some of the heavier rainfall again on thursday's forecast. as we get a look right now into tomorrow morning, you're going to be able to

live in san jose, robert handa, nbc bay area news. >> i think robert needs a coat. because it is cold outside. >> yeah, that temperature is dropping fast, you guys. more clear skies across the bay area tonight. and we'll see some more 30s as we head throughout tomorrow morning. a live look at what's happening right now across the bay area. and we have this area of low pressure off to the south. this really hasn't been a player for us, but now this area of high pressure just offshore is nosing its way in. it's hoping to drag this wind across the bay area. so it was breezy today, but we're starting to see that wind fade. not nearly as gusty as it was earlier to start. 18 miles per hour here in napa out of the north. and winds out of the west at 10 in san francisco. so for tomorrow morning's forecast, not really as breezy, but it will be chilly to start with. these clear skies down to 41 in the south bay, peninsula 43. patchy frost in the tri valley and 37. also expect the possibility of patchy frost in the north bay with 36 degrees, san francisco 44. and a cool and cri

tonight, at 9:30, on nbc bay area. unruly inmates caused a disturbance at a south bay jail this afternoon. ==vo== officials say inmates at the "elmwood ec >>> unruly inmates caused problems at a jail this afternoon. inmates in elmwood began protesting after their phone privileges were taken away. 120 inmates refused to return to their bunks. no jail, staff or inmates were injured in the protest which didn't last that long. >>> in overseas, a bombing in egypt has killed about 25 people, wounded more than 30 others. the bomb went off in cairo. this is the second deadliest attack in cairo. on friday, six policemen were killed in a bomb attack. authorities believe the suspect had links to a muslim brotherhood. >>> and members of the eastern christian churches in the bay area joined in prayer at an orthodox church of the redeemer and sang the special songs that honor the victims. some of the attendees there were born in egypt. >> well, we were very sad, obviously. we are very much in solidarity with the christians in egypt.

nbc bay area responds next. >>> nbc bay area responds to a san francisco man who experienced a very cold train ride on amtrak. >> chris camora is here with the story. >> he made $4200 for an amtrak ride to portland and back with his family. take a look at the screen grab he took of the thermometer on his smart phone, inside their sleeper car, that's 41.6 degrees fahrenheit if you're keeping score. 41.6. the air conditioner had malfunctioned, and it was very hard on his aging father, who was traveling with them all bundled up inside their sleeper car. now, bruce complained to amtrak, but was told no other sleeper cars were available for his family or dad. after the trick he asked for a refund but was denied. we reaches out to amtrak. it issued bruce a partial refund of $500 for future travel, $700. so $1200 in total. in a statement, amtrak only said this matter was resolved. bruce, however, wrote us a little bit more detail in response, he said this has lightened and otherwise dark happy chapter in his family's life. if you have a consumer complaint, call us any time, 888-996-tips or visi

and in his first bay area interview since being in prison for 26 years, he spoke with nbc bay area'sl hurd. hi, cheryl. >> reporter: how you doing? darrell reed's early release comes under president obama's 2014 clemency initiative. inmates applying for reduced sentence must be nonviolent, reed appliesed and won his battle almost spending 30 years behind bars. >> i don't care what the district attorneys try to tell to the public. don't nobody deserve to do 30 and 40 years for selling no drugs. >> reporter: darrell reed, passionate when he talks about the decades he spent behind bars and thankful president obama set him free early after serving 26 years of a 35-year sentence for manufacturing had, possessing and selling crack cocaine. >> i'm going to take the negative, my journey and turn it into a positive. >> reporter: with his limited freedom so far, he seeps to be doing that. donating toys to kids in oakland this christmas. 28 years ago, reed was a very different man. at 20, he became one of the most powerful drug dealers in the bay area in the late '80s. now, he wants to make a d

rick boone, nbc bay area news. >>> thanks, rick. >>> it is hardly a silent night in san jose. all while others made a dash to the mall, here's nbc bay area's chuck coppola. >> silent night, it wasn't. christmas eve in san jose had an edgier tone at christmas in the park. the chill did not drive away the crowds of people. >> it feels good after all the time having all the heat it's nice to have cool days. it feels good. >> it looks wonderful here. a little bit cold but the people are coming in tonight. looking great. >> just then, a toy train caught the eye of his 3 1/2-year-old daughter. >> she is liking the train and the color. we are look for the santa booth where there are photo sessions. >> reporter: across town, shoppers streamed into valley fair mall. they had until 6:00 p.m. when the doors closed for christmas. >> i'm glad to be here shopping for my wife. i haven't got her anything yet. >> reporter: he found in the a tory burch bag. >> how did dad do? >> he did good. good for mom. >> did you expect to see so many people today? >> yeah, but this suspect as much as i usual

"nbc bay area responds" next. to a bay point woman who had trouble getting a tax refund. >>> "nbc bay area responds" to a bay point woman who had trouble getting a tax refund. >> consumer investigator chris chmura joins us with her story and our response. >> good morning. yvonne signed over her tax refund check to her father. unfortunately he passed away before cashing it. she tried to take that check and send it back to the state and ask the state to reissue it, but it didn't. so she called us. so we then contacted the state and explained the situation. soon yvonne received a replacement check for $1,600. in a statement, the franchise tax board said it was glad it was able to help. if you have a consumer complaint, you can call us. the number is 1-888-996-tips or visit nbcbayarea.com/responds. have a great day. >> thank you, chris. >>> 6:26. seaworld is making a move away from killer whales. today they announced plans for an orca-free park in abu dhabi that will focus on ocean health and conservation. this is not

nbc ba a"nbc bay area responds". >>> "nbc bay area responds" just surpassed the $400,000 mark. >> consumer investigator chris chmura says we've hit another benchmark at the same time. >> in addition to achieving the $400,000 mark, we just recently received our 3,000th complaint. the calls for help are constant. we're opening about 17 new complaints per day on average. our team has built a stockpile of consumer gripes, a one-of-a-kind database that gives us a unique look at what's driving bay area consumers crazy. after opening 3,189 cases and looking for patterns, i can tell you the topics we are tackling are simply all over the map. there is no one sore spot. consumers are hitting brick walls everywhere and asking us to help. we are finding we consistently receive complaints about four industries each we're, contractors, airlines, car dealers and cellular phones. wireless is complained about most. roughly 6% of all of our calls involve a problem with cellular service. the good news is we're finding cellular companies are pretty responsive to us. if you have a consumer complaint, we'll tak