nbc bay area respond. >> i contacted nbc. two days later the check was in the mail. >> we respond to every call, every e-mail. nbc bay area, we investigate. >>> welcome back, our storm ranger, noble doppler radar tracking late to moderate rainfall across the bay area. lot more to come, saturday, sunday. 2-5 inches lower elevations. highest flood concern for rivers. sunday night. more at nbc bay area.com. drive safely. have a great weekend. >> bye. [ cheers and applause ] ♪ >> steve: from studio 6b in rockefeller center in the heart of new york city, it's "the tonight show starring jimmy fallon." tonight, join jimmy and his guests -- kevin james -- tim gunn --

. >> and nbc bay area covers the storms. we begin with rob mayeda. >> and seeing a bit of light rain crashing over the bay area, heavy rain up on the north coast and this is a sneak preview of the morning commute around the north bay, we have a steady supply of moisture, called atmospheric rivers, aiming in on the pacific northwest. and the incoming storms could bring potential for dangerous conditions on the coast as we head to the weekend. could get wave heights of 20 to 30 feet. and we're seeing the big waves because of the wind speeds picking up over the next couple of days. the impact will be in the north bay, you can see half an inch around santa rosa, and all three storms could see wind gusts up to 50 miles an hour, so additional localized flooding and beach erosion as the wave heights pick up. heading into the weekend we'll let you know the amount of rain that comes with each in the full forecast coming up at 11:16. >>> nbc bay area's chuck coppola is in cupertino with pg&e, responding and the wind has pg&e worried. >

many bay area residents are taking a stand for and against the president-elect. nbc bay area ian cole is joining us, and there's a lot of people going to d.c. changing plans at the last minute. what's the latest? >> yes. they are expecting hundreds of thousands of spectators and protesters, and d.c. is bringing 3,000 extra police officers in, the national guard will be there to ensure the event goes smoothly. this week, viewing stands going up alongside barricades in washington, d.c. and police put up chain link fencing in anticipation of protests. homeland security says they are ready for anything. >> our job is to ensure people can come to the nation's capitol, express their views in a safe, law-abiding way. >> reporter: all this as more than 30 congressional democrats say they will skip the inauguration, among them, east bay representative barbara lee. >> some of us will be working to try to resist the agenda that president-elect trump put forth. >> reporter: lee's decision upsetting bay area republicans who will attend like rankin. >> they forget the fact a segme

bay area. we'll have more, another update at 11:10 and also 11:19 tonight a. see you soon. thank you, jeff. we continue our team coverage with nbc bay area shared hurd live in pleasanton. you got a rare sight in the bay area and that's snow. >> reporter: that's right, it was cold on top of mount hamilton and there was a lot of snow. but right now i'm in pleasanton and pleasanton is traditionally one of the coldest areas in the bay area from the sierra to mount hamilton, the winter weather is here to stay for a while. bumper to bumper traffic leaving the sierra. families getting in that last bit of fun, the holiday is over. there was a lot of snow in the mountains to enjoy. some people were not prepared. >> i was not expecting it at all. >> reporter: people putting on chains so they can get to their final destination. and if their destination happened to be silicon valley, it would be wise to stay bundled up. we knew it would be a cold night and we went looking for snow, and, look, we found it. we're on top of mount hamilton and it is snowing and it's coming down pretty hard. i'm here to prove you don't have to go to the sierra t

reporting live in los gatos, ta canne favro, nbc bay area news. >> marianne, thank you. gst's bring in nbc bay area's robert honda reporting from the santa cruz mountains a couple days now. robert, you've seen the mudslides and damage there firsthand. are things getting better or worse at this hour? >> reporter: well, we're here in bolder creek and the people here like many other areas are trying to deal with this constant down poor. some situations you can control, for example, a crew came through here and cleared outs the storm drain, but you can see the water is still backing up pretty quickly. other situations are a little harder to control. the storm has been relentless, causing new damage and making already bad situations even worse. tons of debris including huge fallen trees awaited cal trans crews today as they tried to clear up both sides of highway 9 in felton. motorists looking to head out of town south found the road closed. >> at the end of the day, there are two ends to every road. you can always go around. you can always take the 17. when it's not covered i

i'm damian trujillo, nbc bay area. >> we'll be checking with damian. we've been tracking all along with digital platform. if you want to get the latest check our twitter feed at nbcbayarea.com. >> what's happening with all that money? nbc bay area responds to concerns about fund-raising for the victims of the oakland warehouse fire. nearly a million dollars of donations and counting. >> and some continue to donate for this. obviously for the warehouse fire and those victims. consumer investigator kris chmura are asking where are those contributions and has any of it actually been sent out yet? >> reporter: it's a burning question. we have start today hear from people impacted by the fire that they are not getting the donations. so, we spent the past four weeks asking questions, pulling records, and following the money flow. >> i've never seen anything burn that quickly that big. >> reporter: december 3rd, the day after the devastating fire, a small nonprofit took charge collecting contributions. gray area foundation for the arts, its founder spoke with

=laura/2shot= here's nbc bay area's joe rosato junior. =pkg= outcue-standard trt=2:32 >> one single phone number, that's all it took to send a oakland photographer on a once in a lifetime journey. >> here is nbc bay area's joe. >> reporter: think of all the people we pass each day, random stories and lives, wandering by without ever revealing themselves. in her own way, jennifer leahy is a collector of those stories. >> i'm a photographer. so, i love working with people. i love their stories, i love their faces. >> reporter: awhile back the oakland-based photographer stumbled across an article. >> talked about this number, it was called the swedish number. >> reporter: this number was a promotion by sweden's tourist board. it set up a phone number anyone in the world could call, which was then routed to a random person in sweden to chat about the country. >> i called the number. >> you will soon be connected to a random swede. >> and i talked to a man named william. >> reporter: leahy didn't stop at one call. after that she called some mor

on us on twitter or instagram or facebook page. >>> with two more storms approaching our free nbc bay area news it's a great resources to track these conditions. get a detailed forecast for your community. you can also get the latest information on flood watches and warnings around the bay area. >>> developing news now within the last two ours we've learned that one of the world's most wanted men is now in a new york jail. elchapo. he's been extradited to the u.s. to face numerous charges of his role as the head of the cartel. he gave international fame after twice escaping from mexico. the extradition comes a bit of a surprise. >>> president-elect moved from a solemn movement to the rocking concert at a lincoln memorial today. president-elect trump began his day with a visit to the tomb of the unknown soldier. vice president elect mike pence joined him for the traditional wreath laying ceremony. and there he and his familily attended a celebratory concert at the lincoln memorial. >>> country music stars toby keith and lee greenwood headlined the concert as well as the rock band 3 doors do

bay area. you can download our nbc bay area app to stay informed. if you take photos of severe weather in your neighborhood, send them to us or post them to twitter or facebook. we'll work to put them on air. >>> celebrities responded to obama's emotional farewell speech. we gathered a lot of comments and posted them on nbc bay area.com. over 1,000,000 californians have gotten something that's been out of reach for far too long: health insurance. how? they enrolled through covered california. it's the health insurance marketplace where you'll find a range of plans from leading health insurance companies that offer you the best combination of quality, rates, and benefits. and, through covered california, you may get financial help to pay for coverage. to get covered, you've got to get going. open enrollment ends january 31st. visit covereca.com today. >>> welcome back. more flooding, but this time from a water main break in the berkeley hills. we're looking to see if the storm maybe was at fault anyway. this happened near santa barbara road in southa

nbc bay area responds next. santa clara coun >>> a widespread flood threat now that is wreaking havoc on california and much of the west, the region is being hammered by the so-called pineapple express, relentless rain on the region as you well know, but also several feet of the snow in the mountains. >> nbc's miguel reports rivers rising to cresting levels not seen in years. more rain is in the forecast. >> reporter: overnight, more misery for waterlogged california, a state crippled by drought now being punished with a deluge. a deadly steady storm washing away roads. bringing down trees across the west. and coating a region in ice with a brutal deep freeze. the roads turned dangerous quickly. too many spin outs to count. in washington, one family, including this four-year-old girl rescued by fire fighters. with dozens of rivers swollen above flood stage, hundreds of evacuations were ordered in reno, nevada while homeowners in guerneville, california, are losing ground. it's not just the river rising, mountain

nbc bay area responds. next. >> announcer: nbc bay area response, we recovered over $400,000 for our viewers. if you want help, call us or visit nbc bay area.com. responds. over 1,000,000 californians have gotten something that's been out of reach for far too long: health insurance. how? they enrolled through covered california. it's the health insurance marketplace where you'll find a range of plans from leading health insurance companies that offer you the best combination of quality, rates, and benefits. and, through covered california, you may get financial help to pay for coverage. to get covered, you've got to get going. open enrollment ends january 31st. visit covereca.com today. anything with a screen is a tv. stream 130 live channels. plus 40,000 on demand tv shows and movies, all on the go. you can even download from your x1 dvr and watch it offline. only xfinity gives you more to stream to any screen. download the xfinity tv app today. >> right now we are in a micro climate weather alert as we tak

nbc bay area resp. >>> well how about this, a $1,000 phone call she says she never made. y area responds to a woman on the pa anyone la who is just a little bit upset. >> a little upset? chris ka muir ro is here with her story. how can the call be that expensive. she was shocked to find a 9-hour call to africa on her verizon bill. she does not call africa. so she called verizon right away to try to clear things up yet she could not get a refund. she was simply denied by verizon. so she called us and we called verizon. it credited bee trees's account with $1,000 for that phone call she said she did not make. now we wanted to know what went wrong here. we're still not sure. but verizon didn't tell us. in a statement all the company would say is that we're grateful for the opportunity to do the right thing for our customer and we apologize for any inconvenience this issue might have caused. if you have a consumer complaint you can call us, 888-996. tips. no toll charges there. not long distance. that call will be free. >> it won't take nine hours. >> yeah. and online you can

we're live in hollister, i'm damian trujillo, nbc bay area news. >>> thank you very much. if you'd like to stay up-to-date with the weather on your phone download our free nbc bay area app and you can access our live doppler radar. this is the same radar that jeff usees along with his weather team. >>> in other news, we learned former san francisco police chief greg suhr is out after social media backlash. he would help the team with security issues including planning for next week's ground breaking and the site of the new san francisco arena in mission bay. activists voiced concerns which involved several controversial police shootings and a text message controversy. suhr quit the department in may. suhr says he doesn't want to be a distraction for the team and today's decision is in the best interest of everyone. >>> democratic members of congress continue to boycott the inauguration ceremony next week including one from the east bay. today california representative barbara lee says next week she will not attend the ceremony and will not be celebrating on the 20th, but in

nbc bay area news. >>> let's give you some backline on this. the timeline of the sierra lamar case, disapeeshd in march of 2012. torres was taken into custody nearly a year later. in 2014 garcia torres pled not guilty after being dieted by the grand jury and then a few months later the d.a. announced they were seeking the death penalty. >>> new development to night on president trump's executive order temporarily banning citizens from seven countries and refugees from around the world. just hours ago the acting u.s. attorney general directed the justice department not to defend the executive order. her directive will be in place until he leaves the department which will happen once the senate aproves president trump's pick for ag, jeff sessions. employees at google offices and mountain view in san francisco took to the streets just hours ago. nbc bay area's maryan favro joins us live now. >> reporter: the message for the president is to embrace diversity. employees say this wasn't a company protest, rather an unofficial protest. more than 1,000

nbc bay area responds. next. >> all right. o, we want to keep talking about the rain because it's going to continue to fall, and no matter where you are around the bay area. >> yes, especially this weekend. we're looking at some high totals. so, that's something that should really raise that concern of flooding and it's what the computer models are putting out at this point. we're talking about the potential of several inches this weekend. it's already wet. we have some heavy rain earlier this morning and even though much of that rain has tapered off, you can see now from our shot here in palo alto it's cloudy. the streets are wet and as the cars drive down 101 it's kicking up water and there may still be some puddles left on the roadways. and looking across the bay area as we scan with our storm ranger radar mobile doppler radar parked in the mountain san bruno, here is the scan that gives us the hd view and fills in what other radars may be missing and picking up on fine mist and drizzle we are seeing from the north bay over

=vo= nbc bay area responds to complaints about a charity ... ra >>> tonight at six, where's the money going? >> nbc bay area responds about a charity raising money for the oakland warehouse finder. more than $900,000 is sitting idle. that story and more at six. >> finally here at 5:00 some of the most popular names in holiday has bay area connections among them actress margaret cho. >> the bay area is not really hollywood is the land of make believe and where glitz and glamour live. san francisco in particular it's just such a special place. it's really a magical city. >> she believes personality. what shows says about being a hollywood outsider. join us for bay area revelations. we call it the movies. it's this saturday, january 29th at 7:00. >> that's going to do it for us. please join us back here at six. have a great night folks. war. the fight over the wall boils over between president trump and mexico and tonight, who is going to pay for it? could it be american consumers? >>> caught on tape. a video showing police choking her son. why did

nbc bay area responds next. san francisco woman who had a pricey problem with the storage and moving company "pods." ==raj/2shot== consumer investigator chris >>> nbc bay area responds to a san francisco woman who had pricey problems with pods. >> a lot of people have used them. consumer investigator joins us. >> they're popular because they're easy. christina had a different experience. she hired pods to store and move her belongings. she needs today change or move date but that did not work out forpods. she canceled the move and ended up moving her belongings herself. but pods ended up charging her for the move any way, $1,000. so she asked for a refund and didn't get one so she reached out to us. we called pods and it did refund christina the cost of the move, $1,000. pods didn't explain the hangup. in a statement the company said we sincerely apologize for any inconveniencveenconvenience we . please call us . moving is always stressful. that's just another element. >> it is. moving. i don't want to do it eve

bay area. as we've powered up our storm ranger and this is our mobile doppler radar. this is very unique to nbc area and it's one of the ol' now it's able to scan around the bay area and give us an hd view. we can move this wherever we needs but it gives us an idea. that is will. and we've been looking over toward the delta. some of those showers quickly moving to the east so getting some clearing there. but it's still raining, moving toward the treille value here. but it will be it will be clearing. we're also tracking a pow temperatures are in the mid to upper 50s. it will stay there throughout the day, actually, get but the rain will be getting lighter. we may see flood warnings drop but another batch of ra, and wh the rest of the bay area takes a breaking we'll see that breaks extending into tomorrow and friday. the next round of some heavy rain moves in this weekend between saturday and sunday and the bulls eye is right over the santa cruz mountains where that rain will be coming down in buckets. and that could cause her nom floot, some of our computer mod es are showing we will have the p

reporting live from half moon bay, laura mall pert nbc bay area news. >>> i-80 shut down, forcing drivers back to the bay area at this hour. i'm live in gold run. a report just ahead. >>> and i'm meteorologist jeff ranieri. a little shower activity in san francisco, 50, and we're dealing with scattered rain on the doppler radar. i'm tracking two storms in the next seven days and our flooding threat coming up in less than ten minutes. >>> and starting this new year, it will be against the law to drive and hold your cell phone in your hand. what it will cost you coming up in a live report. intercourse that's painful due to menopausal changes. it's not likely to go away on its own. so let's do something about it. premarin vaginal cream can help. it provides estrogens to help rebuild vaginal tissue and make intercourse more comfortable. premarin vaginal cream treats vaginal changes due to menopause and moderate-to-severe painful intercourse caused by these changes. don't use it if you've had unusual vaginal bleeding, breast or uterine cancer, blood clots, liver problems, stroke or heart attac

scott budman, nbc bay area news. >> scott, thank you. looking natural with the snowboard there. if you want to stay up to date with the latest ski conditions, download our free nbc bay area app. you can also check the traffic on your way to lake tahoe. >>> i'm meteorologist jeff ranieri i'll have a look at the tahoe forecast tomorrow and how much snow has stacked up. right now in san francisco, 51 and clear skis. we'll track your weekend forecast and when the next storm system could move in. >>> a deadly shooting at an elementary school in san jose. the reason the superintendent said he felt comfortable keeping the school open today. >>> a bacterial meningitis scare after a man dies from the infection. i'm lora mallford, i'll show you more about the victim and who's possibly at risk. >>> an update now on the traffic issue on 101 near sfo. since the 5 o'clock newscast we've learned that the stratraf alert has been lifted. it started when the rf caught fire shortly after 3:00. a viewer posted that video on twitter. highway patrol says the scene is clear now. no word if anyone was i

download the nbc bay area app. it's free. >>> to our other top story tonight, the 49ers only one two games this year an the two men at the helm of the team have been forced out. chip kelly and the general manager have been fired. a few hours ago the team made the announcement the two were out t. nbc bay area marianne favro outside of levlevi's. it has been hard for fans to stomach 14 losses this season. >> exactly. it was a rough season. fans told us after suffering through 14 losses, this is exactly the kind of shake-up the niners needed. head coach chip kelly is out. shortly after the 49ers lost to the seahawks today, kelly met with the ceo and was informed he would not return after a dismal season with only two wins. in statement he said i felt the decision to change our football leadership was absolutely necessary. the performance of this team has not lived up to my expectations or those of our fans, and that is truly disappointing." . kelly is the second consecutive 49ers head coach to be fired after just one

keep an eye on that. >>> as this weekend storm gets closer you'll want to make sure you have our nbc bay area app. it's free for apple and android devices. >> yesterday a young man was killed today a toddler was shot in oakland. these crimes could be connected. ultimately two families are impacted. nbc bay area's jodi hernandez. what are you hearing there? >> reporter: what we can tell you is a 22 month old little girl is being treated here at children's hospital for gun shot wounds. her cousin came out just a few minutes ago asking for prayer. now two oakland families are dealing with extreme tragedy tonight and we have learned that two cases may be connected. >> i think it was maybe four gunshots and then a pause and then another three or four gunshots. >> reporter: that's what people in this east oakland neighborhood her at about noon today when police say somebody shot at a car occupied by a mom and a toddler. wounding the 22 month old little girl. >> the mother and the child were in a vehicle at the time of the shooting and again, the child did sustain a gun shot wound. >> reporter: now

we're live in fremont, tom jenson, nbc bay area news. >> tom, thank you very much. >>> new at 5:00 tonight, a march and a vigil in the north bay to protest the deadly police shooting of a 24-year-old plan. family members say that police shot and killed ramos when they responded to a house party. they say ramos was holding a knife and attacking a 16-year-old boy when police got there. his family says that he was defending his brother during the fight and the police didn't have to shoot. >> i can't understand why it happened. he didn't have a knife on him. they're saying that he was -- i can't talk, i'm sorry. >> ramos' family joined demonstrators in a march and also a vigil there in front of the vallejo police headquarters. an investigation is underway. >>> new information tonight about the three men arrested in san jose yesterday, in connection with a dramatic chase and a bank robbery investigation. the santa clara county sheriff's office says investigators worked through the night sorting evidence, but it's still not certain any of the men in custody are the bank robbery suspects. our cho

bay area. it's just hours away from getting started and it's going to increase the flooding threat this weekend. not only are we covering up at nbcay area but also at telemundo. looks like a lot of rain for the south bay. >> that is correct, jeff. a big event this weekend. and we want to make sure that you also get this information in es pan yol. so for you friends who get coverage in spanish, watch up at telemundo channel 40. we're going to track the storm  and we'll also have updates on our website. back to you, jeff. >> so telemundo, nbc bay area and stormranger joining forces to keep you ahead of the storm this weekend. >>> a flu claimed another life in california, this one in napa. the napa health department is not releasing details but we learned that the patient is under the age of 65. this is the third-related flu death in the state since last week. the health department is urging people, it's not too late to get the flu shot as soon as possible. >>> a lot of frustrated passengers on b.a.r.t. this morning. the problem started at the west oakland station just before 8:00 this morning. west oakland is the major hub for tra

i'm consumer investigator chris chmura, nbc bay area responds next. ny viewers who fall for scams... like believing they >>> nbc bay area responds to many viewers who call for scams believing they won a lottery, buying a bogus product online or helping a supposed relative who claims they need bail money. >> we've had little luck getting their money back but all may not be lost. we've got a new way that scam victims might be able to ror some of their losses. >> this half billion announcement by washington was overshadowed by the inauguration. but it's a genuine game changer that's worth digging into. the scams often hinge on people sending money to a stranger via western union. now that company is paying a hefty settlement because western union ignored warning signs and allowed some schemes to happen. the justice department accused western union of turning a blind eye to rampant fraud. last week the company agreed to forfeit $565 million. they logged more than 260 fraud complaints in which people lost $350 million. yet the company did little to connect

==take vo== nbc bay area responds to a woman on the peninsula... who >>> tonight at 6:00, she had a big problem. a problem with her phone bill. nbc bay area responds to a woman on the peninsula who was charged $1,000 for a call she didn't make. that story is coming up in our 6:00 newscast. >> a triple threat coming our way. >> the triple header of storm coming tomorrow. thursday night to friday. another one on sunday with wind and high surf heading to the coast. that's a little bit different. we'll have the rain and the winds. lester holt joins us next live from michigan. >>> breaking news tonight, shock waves as president obama commutes the sentence of chelsea manning, the army intelligence soldier giving information to wikileaks. manning to be freed but what about edward snowden? >>> critical condition. with obamacare on the brink of repeal, would a replacement cover those with pre-existing conditions? >>> unsolved mystery as a three-year search ends. is flight 370 lost forever? >>> across america. we're in the home of the reagan democrats who del

reporting live outside the santa clara county sheriff's ops in san jose, bob redell nbc bay area news. >> there are saturation patrols going on in the santa cruz mountains. stay with nbc bay area for the latest on the search for this bank robbery suspect. there is the image again that we have of him. we are constantly updating our facebook and twitter feeds and website nbcbayarea.com. >> it was a very cold night to be out ed in the santa cruz mountains, but it will be the perfect weekend to clean out your gutters after weeks of rain and we know all those leaves certainly have been coming down. the sun now staying out. it's looking great. >> this is a live look right now at the bay bridge. no sweeping changes heading into this weekend. calm and steady is the theme here, kari hall, good morning. >> good morning, kris and sam. we are enjoying that sunshine. cooler temperatures to start, but it will be warming up as we go through the day. yes, you can go ahead and make some plans to wash the car or even cut the grass because we see the grass is really springing up or pickup all the tree b

nbc bay area's elyce kirchner has more. they say we shouldn't be so sure about that. >> reporter: with all the waters overflowing it's easy to think we're out of the woods. take a look at the water coming out of the banks. a federal agency declared parts of the drought in california may be over but we found it may be more complicated. for days clair has watched her newly installed drought resistant lawn get soaked. >> i'm watching the ground get more and more saturated. >> reporter: with all the recent dumping of rain and snow in the sierras, they're also overflowing. >> the amount of water we've received, is 196% above average. >> reporter: drought watchers declared that 40% of california including the bay area is no longer in the drought. >> it's a dangerous and premature assessment. >> but this professor at st. mary's college says the crodrou is fair fromover. >> here is an analogy. >> reporter: she says our groundwater levels are still dangerously low. >> until we can replenish this, which will take decades, we're not g

just download the nbc bay area ever that gives you access to our ital. r radar and also the specific forecast for your neighborhood. t> an investigation in san francisco half police said a man re wfound severely wounded and pronounced dead at the hospital. about 9:00 this morning, someone flagged down an officer at the yush home in san francisco plung there was a person with severe injuries on the ground. the cause of death still under investigation. >>> well, volunteers were out yet again today searching for a missing 18-year-old whose car plunged into the alameda creek last weekend. to was driving on canyon road when she hit another car and ended up in the creek. search crews found her car last weekend and her clothes on retur, but still no sign of jenkins. they were forced to suspend voluntsearch as the creek levels k a downstream. me sfamily of the missing woman returned to the area again today. >> safety is always an issue, but, i mean, we have to be out here. i mean, we want to find jada and re nowt to bring her home. ermetimes we have to risk a li

nbc bay area responds next. >>> plus new dash cam video you have to see. the weather may have played a role in this train crash. >>> a man is in critical condition tonight after being hit by a uber driver in the south bay. it happened early this morning in san jose at center and tully road. the uber driver told san jose police that he didn't see the man who was crossing outside of the crosswalk. there was no passenger inside of that uber. >>> keep your eyes on the road. according to a new study some of the most dangerous streets for california drivers are right here in the bay area. san francisco has been named the worst city in the state to drive in. berkeley is considered the fourth most dangerous and oakland comes in at number 21. san jose checks in as the 39th most dangerous city in the state for driving. >>> a terrible crash in utah. this is dash cam footage from a salt lake city police officer. he caught that exact moment a train slammed into the fedex truck. nobody was seriously hurt. it's believed that the crossing arms didn't lower on time because

tom jepsen, nbc bay area news. >> thank you very much. sfo released a statement that says in part we are making supplies available to travelers affected by this executive order as well as to the members of the public who have so bravely taken a stand against this action by speaking publicly in our facilities. they say they're basically federal. however, sfo is requesting a full briefing from the agency and in the midst of protests there's a backlash over what some uber drivers did yesterday with regard to the protest. >> nbc bay area's christie smith spoekt with drivers and riders about trending #dele trending #deleteyouruberaccount. peg chris . >> reporter: what they're telling us is they have been sharing developments and are aware of the #deleteuber. one rider told us she has deleted it. another is considering it. why? they're concerned that the company's ceo is on an advisory panel with ties to the president and according to the report uber was criticized for charging less at jfk in new york at the same time taxi drivers have halted.

nbc bay area responds next. to a south bay man who says an airline insisted on checking his carry-on bag. a move that might have cost him hundreds. >>> a man in the assuming bay says an airline insisted on checking his carry on bag, that move may have cost him hundreds of dollars. >> here's the man's complaint and the response. >> ed was flying home to san jose on united with his wife, who has disabilities. he packed her medicine and his dslr camera in his carry on bag. while he was helping his wife get seated on the plane. the overhead bins were full, and the flight attendant was going to have to check his bag. she asked the flight attendant more than once not to check his bag, because they were essential and expensive items inside. she didn't listen. took that bag and put it in the belly of the plane. fortunately, ed's wife didn't need her medicine during the flight. he found his camera lens had been shattered. take a look at the picture. you can see the damage. he says when he filed a claim with united. the ai

reporting live in san francisco, christie smith, nbc bay area news. >> thanks, christie. >>> as tonight'srm moves in, track it on our free nbc bay area app. you can get personalized weather alerts. >>> well tonight, desperate for help, workers are battling workers comp to get treatment that they need. >> tonight, the woman at the top faces our question. investigative reporter liz wagner is joining us. liz? >> she's defending the system saying it's getting even better thanks to a new law. she paints a much different picture than the many of you that we've heard from, complaining of a system that's broken. >> it's been the most frustrating three years of my life. >> reporter: before 2014, chuck's life was full of meaning and fun. as a paramedic, he answered the call to help on 9/11. most recently, he worked at oracle arena catering the warriors game. but three years ago, a kitchen appliance crushed hood's arm, damaging his nerves. the pain, he says, is unrelenting. >> it's very hard. it's very emotional, frustrating, angering. i never saw or expected to be disabled. >> reporter: his doctor

bay area. ==raj== that's how many people have reach o >>> nbc bay area responds to at least 4,000 people acrosshe bay area. >> that's how many people have reached out to us with their consumer problems since we launched this program last spring. chr >> she said she took hearse in for repair, took it to the shop and the shop lost it instead of repairing pit. jean couldn't get them to do anything about it. so we called the store and it issued jean a $350 store credit to purchase a new vacuum cleaner. we saved nancy of fairfax $24,000. she had purchased a certified preowned car but started having mechanical problems with it. the problems persisted and she was not getting help. we reached out to the dealer and they bought her car back. call us or log on to nbcbayarea.com/responds. once you get to our website, look for the yellow button on the side, submit tips. 350 bucks for a vacuum cleaner? was your 350? >> i love to vacuum. very comfortable. >> we usually do that on sundays at my house. >> i'll see if i can work it in. >>> if you're not voacuuming, we're taking you to the movies. the city has be

. >>> tonight, nbc bay area has confirmed oakland is about to announce its new police chief and it will be a woman. and she is not from around here. nbc bay area cheryl herd has more. >> reporter: well, coming to oakland by way of chicago, terry, the announcement coming from oakland's mayor, we are told the new police chief will be anne kirkpatrick, who right now works in the city of chicago. anne kirkpatrick is no stranger to the pd, she was a runner-up when another was chosen, the soon to be chief is leaving chicago where she was leading the department's police reform. and once second in command, and a semi-finalist for seattle's police chief job in 2010. kirkpatrick comes to oakland as the department is mired in turmoil. >> a toxic culture. >> reporter: when mayor schaaf took office, she was walking into a sex scandal. and one stepped down with only two days on the job. kirkpatrick has a reputation of building community trust and that is what the city of oakland is looking for. i'm also told tonight that kirkpatrick is big on accountability, when she comes to oakland one of her big j

reporting live from berkeley tonight, i'm elise kirschner, nbc bay area news. >> thank you, elise. our coverage of this controversial executive order continues on our website, you can find the latest updates and hear more from president trump's announcement today. at nbc bay area.com. >>> president trump is getting some of today's credit for a milestone on wall street, where the dow hit and then ripped through the 20,000 mark for the first time. scott bud man is here to show us local factors that were in play here, as well, scott. >> over the last few weeks, we've seen several runs to dow 20,000. and we've seen many records set on the tech heavy nasdaq. it should be no surprise as the dow crested a 20,000 level. we saw another high. and bay area tech stocks towering hire from yahoo and seagate to younger companies like facebook, splunk. tech spending has been on a roll lately lifting our overall economy. >> when we look at key tech regions like austin, boston, seattle, southern california and the behemoth that we called silicon valley. the innovation is amazing, and it's only growin

raj mathai will return after that for a special edition of nbc bay area news immediately after network coverage. >> it is 6:10 right now. we will have continuing coverage of the storm that is moving through the bay area. >> plus, a sign of hope, laura, as rescuers are desperately searching survivors in an avalanche in central italy. >>> we have a microclimate weather alert at 6:13. heavy rain pouring now. that's where we are seeing the heaviest rain that is slowly shifting off to the east. we're also getting heavy rain affecting the drive for palo alto. and for parts of the south bay as well near evergreen. the rain quickly moving off to the east. we will continue to see waves of this heavy rain. we will talk about the wind and the rain timeline and expect rainfall amounts at 6:18. >>> a lighter friday commute, the conditions command you to add a couple minutes. delays are not showing up for any of the transit systems. i'll talk about the changes in store for some of these systems and the warning we got coming up. >>> thank you very much. breaking news at 6:14. rescue efforts are still

that's how to stay informed with the nbc bay area app. >> nbc bay area responds. we have recovered over $400,000 for our viewers. if you want help, call us or visit nbcbayarea.com/responds. you know your heart loves megared omega-3s... but did you know your eyes, your brain, and your joints really love them too? introducing megared advanced 4in1... just one softgel delivers mega support. >>> happening today, the new congress getting back to work in washington. and republicans control both houses and the resident spresid well. >>> the gop is getting rid of the affordable care act. >>> absolutely. president-elect trump tweeting about it this morning calling it lousy health care. kellyanne conway debating whether or not republicans will have something ready to replace it when and if they repeal it. >> regulations are coming off. we're getting rid of obama care. >> but how? republican leaders heading back to capitol hill have no plan for how to replace obama care. >> he is going to create it with something great and wonderful and that's the extent of his plan. >> a st

reporting live in niles, marianne favro, nbc bay area news. >>> thanks very much. pounding waves, mud slides and flooded roadways. the storm is bringing more problems to the bay area tonightp we have team coverage of the storm starting with carrie hull. >> still dealing with very wet roads, standing water and those rising creeks and rivers like we just saw there. as we get a view of what's happening around the bay area on the radar, a widespread steady rain for many spots, but we're also picking up on some bright reds and yellows here showing the most intense rain for the south bay. that continues up towards the east bay as well. morgan hill and gilroy. then we're seeing that move into the tri-valley with low visibility and also some flooding concerns there as well. san francisco and oakland, a steady rain getting a little bit heavier right now in oakland. and also for parts of the delta, all green here as we are seeing it covering the radar also including the north bay where that rain continues. we will still have that chance of some individual cells producing some

intersection. >> you can stay on top of the weather in your neighborhood by downloading our free nbc bay area app. >>> much more ahead on today in the bay. coming up, team coverage continues. we're live as the brunt of the storm is making its way through the bay area. >> plus, new developments about the shootage rampage at a florida airport. the disturbing details we're learning about the suspect from his family. we dance on the salsa team together, and it's like a lot of power in what we wear. when we're practicing if i don't feel good in what i'm wearing i don't look good. t.j.maxx has that variety. i can get a lot for my money. it's like "yay t.j.maxx!" if you're feeling it, just go for it, don't wait. maxx life at t.j.maxx. >>> good sunday morning. the time now is 7:27. we're in a microclimate weather alert and getting a look at some of the rainfall totals in the north bay. many spots getting at least an inch of rain so far, just since midnight, and we'll continue to have more rain in the forecast. seeing some of the heaviest rain over the north bay, but still pockets of heavy rain expect

nbc bay area responds next. ss to wx. >>> we were just talking about how beautiful yosemite looks right now. really everyplace around the bay area looks nice because the grass is green. >> exactly. we had all that rain and snow. we are drying out and enjoying sunshine. but that's not going to last very long as far as the sunshine goes because we are tracking a series of storms right now. clearing skies. 40 degrees in the south bay. we woke up to chilly 30s in areas like the south bay and the north bay. now near the tri-valley. east bay at 40 degrees. san francisco 46 degrees. let's plan out your day. if you are lucky enough to have the day off today, you are going to enjoy a lot of the sunshine and temps in the 50s. san jose topping out at about 59. morgan hill 57, making our way to the east bay, also seeing mid 50s. livermore, 55. on the peninsula, also in the 50s. the microclimates are looking very similar today. near embarcadero, about 56 degrees. it has been slightly cooler and a little bit chilly out there,

we will show you photos from the nbc bay area chopper. all four south bay reservoirs are now at capacity. >> for many of us the ground beneath us is simply crumbling and dissolving in all this rain. this is a live picture of a major road collapse in the east bay. coming up in about five minutes we'll show you what's being done to try to fix this key stretch of road. our micro climate weather coverage continues on line. check out our nbc bay area app. click on the weather tab to access our live doppler radar and get a personalized forecast for your community. it's a lot more accurate than your iphone weather tool. >> the third systemn five days is moving in right now. you can see areas of rain starting to push into the north bay. this will begin to move in rain towards fairfax at 11:38. and novato at 11:58. i have the time line coming up in about eight minutes. >>> in person, president-elect donald trump holds his first news conference since the election. controversial topics discussed, and his comments. >>> we have new video of a disturbin

nbc bay area responds next. ==live== breaking news -water rescue in milpitas going on at alvi milpitasoad & ranch -water >>> welcome back. we're going to take you to some breaking news. our helicopter is over a water rescue in milpitas. there is an island out there that oftentimes has homeless people on it, and they were forced to rescue a victim off that island. we don't know why. it may have been a medical emergency, but, of course, with this rushing water, nobody can get through all that water. this is going on at alviso milpitas road and ranch drive. we'll continue to watch this situation. but, again, no matter what, stay out of the water. >> do not know what is underneath for sure. >>> nbc bay area responds to north bay woman who was supposed to get a free product which ended up costing her hundreds of dollars. >> consumer investigator chris chmura has her story and the steps we took to close case. >> gwen harrison said she stumbled upon an online offer she couldn't resist. day free trial of diet pills. she

reporting live near novato, christie smith, nbc bay area news. >> thank you very much. certainly causing problems like that. also wreaking ha ining havoc ont as well. take a look at half moon bay where restaurants had to contend with pounding waves. some even have a lot of damage. >> i recorded the waves. and i got a huge one that hit the front of the restaurant and damaged all the garden. >> take a look at this tree. it came down on a house filled with people punching right through the roof. in pacifica, aggressive waves there flowed into the streets. many will spend time cleaning up for all the mess the storm has left behind. >>> the area burned by the loma fire last summer is being hit especially hard by this storm. the conditions are so bad in that area the national weather service warned of possible life-threatening situations because of flowing debris and it is not over yet. nbc bay area laura malpert joining us live from gilroy with the very latest. >> we wanted to go hiking today and see the waterfalls. but it's coming down pretty hard. >> all right, looks like w

you can track the latests on our nbc bay area app. it is free.t click on the weather tab to use our doppler radar get a details forecast for your community. >> much more ahead on today in the bay, coming up, super bowl dreams are over for the raiders. see how the texans ended the silver and black's magical run. >>> plus, we'll hear from coach jack del rio. >>> and here's a bay area view of that rain moving through as we detected some live lightning coming out of some of the storms moving across the bay. i'll detail this. we'll talk about how much rain you can expect and take a look at some of the river levels. >>> good sunday morning. we're covering the storm from all angles for you. and including our storm ranger, which is tracking this live. a mobile doppler radar truck on top of san bruno mountain. you can see from the live shot there that the rain is just coming down in sheets. and we have also detected some live lightning. great thing about the storm ranger is it is mobile. we can move it anywhere across the bay area, where we see a need be,

nbc bay area news. >>> nathan wilson killed his brother in november of 2015. it happen at the family home in the twin hills area of unincorporated sonoma copy. his history indicated unstable mental health. >>> a rash of license plate theft is plaguing an east bay community. the thefts are concentrated in the northern part of that city. we're talking about the broad moor neighborhood. police have received 25 complaints of theft. they all happened at night. they're hoping it will be some sort of surveillance video or a photograph. they want to know anyone who was targeted to make sure they know about the crime. >>> about a dozen families in pacifica now have an ocean view. the apartment building in front of them was torn down. it was deemed unsafe after the apartment building was dangling on the edge of a cliff. crews made quick progress today. michelle in. >> reporter: construction started about 8:00. you can see the piles of debris that are being carted off and many in the neighborhood that are watching the situation unfold say they're relieved that it is final

live in lark spur, pete suratos, nbc bay area news. >> thank you, pete. the bay area is basking in sunlight. the forecast for the weekend is picture-perfect. here is a live look at downtown san jose. blue skies there in the distance, not a cloud in the sky. let's turn to meteorologist kari hall. we have seen patchy fog. >> i can see that in the shot right behind you. as we get a look outside in san jose, you do see a beautiful sky and really soaking in that sunshine and some dryer weather. here's a look at half moon bay toward tiller point. you see the seas are also much more calm than we've had recently. and looking at guerneville, still recovering from all of that heavy rain, looking at the russian river, and we will see those water levels starting to recede. it is now 49 degrees in oakland and in san francisco. in santa rose a 46 degrees, very clear and chilly conditions. this is the kind of weather we'll see throughout the weekend, but those temperatures getting a little bit w5rarmer. we'll have a weekend forecast and a couple events coming up at 4:11.

christy smith, nbc bay area news. >> thank you for that. >>> mudslides continue to cause major problems on highway 17. a big rig got caught in the mud here. the driver kept the situation from being worse. he saw that mudslide happening and instead of having it pin his truck, he drove the truck onto the shoulder and got out of the way. one north bound lane remains closed. >>> the storm is wreaking havoc on the coast, as well. half moon bay, restaurants along the water had to contend with pounding waves. >> i started recording the waves and i got a huge one that damaged all the garden. >> also in half moon bay, this came down on a house with people, punching through the roof. >>> homeowners are keeping a close eye on the area ravaged by the loma fire. after all the rain there, the conditions are so bad. here's the latest. >> reporter: here in gilroy, the area nearby is flooded out, and earlier, the entrance to this neighborhood was blocked out. it's even worse up in the mountains. those roads are flat out dangerous. amanda and friends had a fun-filled day planned at the park. >> just hiki

live in felton grove, robert handa, nbc bay area news. >>> we want to go back to 101 in gilroy. to escort cars going northbound. northbound lanes will partially open in the next few minutes. a lot of people are outside their cars now. 101 has been closed in the gilroy area for more than two hours now. but it will reopen at least northbound. coming into the bay area, however, leaving, going south remains closed. no word on when they plan to reopen it. on the left side of the screen that is southbound lanes flooded. we're back in a moment. in my future, i'm twice as likely to have a stroke. i'm at higher risk for depression. i'm 26% more likely to develop an irregular heartbeat. i have a 65% higher chance of developing diabetes. no matter who we are, these diseases can be managed or prevented when caught early on. because with better research, the right medicine, and with doctors who help keep me healthy to begin with, we will thrive. >>> welcome back, our storm ranger giving us a picture of the doppler radar. you can see a strong band of rain from san francisco to vallejo. jeff r

download our nbc bay area app to get weather alerts right on your smartphone. ==reveal== and our live doppler radar is getting a boost from storm ranger. the bay area's only mobile radar is giving us an unparalled view of the storm. ==reveal== plus -- if you have flooding in your neighborhood, we want to see it. send your photos and videos to us and we'll put them on the air. just post them to our facebook page. a live look outside -- ==laura/curail== the man accused in last friday's deadly florida airport rampage .. will appear for the first time in court today. ==vo== new, and shocking video obtained by tmz .. shows the seconds before the gunfire erupted. 5 people died and 6 more were injured. 26-year-old "esteban santiago" could face the death penalty if convicted. police say he checked a gun into his luggage .. on his flight from anchorage, alaska. after picking up his bag at fort lauderdale-hollywood airport .. investigators say he went to a nearby bathroom to load his gun .. and came out firing. ==scott/cu== new video - that we should warn you .. may be di