i spoke to the boss of global cyber security firm the ncc group.maddison, good to have you with us. nice to see you. thank you. talk to me first of all about crowdstrike. the dust has settled a little bit. we have a clearer idea of what went on and how it was resolved. were you surprised by the power of seemingly one company to take down so many others around the world? i would say not surprised, but if we reflect on the incident more broadly, it was... it, i think caught us by surprise in two ways. the first would be the sheer scale of it. and i think if you some of the initial reports we saw was something like 600,000 customers of either crowdstrike, microsoft, being affected. and if you take it one or two degrees beyond that — millions. so the scale probably did, i think, surprise many. but what i think was most surprising and what shone a really hard light on the industry and for businesses more broadly, was actually the complexity of being able to respond to something like this and actually being able to build the sort of resilience within bus

speaking to the bbc�*s ben thompson, the head of global cyber—security firm, the ncc group, called thel" for businesses. i think, from this incident, one of the things we have learned is just how complex our supply chains are, and i think many businesses don't really understand that. so, crowdstrike, as i say, fantastic product, but it is probably not a strategic solution within an organisation, it is not a core finance system, not a core hr system, so for that to be able to cause these sorts of implications is quite serious, so i think what the lessons are for businesses, for supply chains, is actually you have to understand how technology fits within your operations. i think you have to be prepared, think through the scenario, so that you have plans in place, and we have to test, and i think it really does talk to a whole objective, which is about digital resilience in an interconnected world. that's fairly early days, we are starting to see regulation come through, but it is fairly early days for a lot of organisations, so there is a lot to do around this. we hear the word "resilien

speaking to the bbc�*s ben thompson the boss of global cyber—security firm the ncc group called the incidentincident, one of the things we've learned is just how complex our supply chains are. and i think many businesses don't really understand that. so crowdstrike, as i say, fantastic product, but it's probably not a strategic solution within an organisation. it's not a core finance system. it's not a core hr system. so for that to be able to cause these sorts of implications is quite serious. so i think what the lessons are for businesses, for supply chains is actually you've got to understand how technology fits within your operations. i think you have to be prepared. think through scenarios so that you have the prepared plans in place. and we have to test. and i think it really does talk to a whole objective, which is about digital resilience in an interconnected world. that's fairly early days. we're seeing regulations start to come through, but it is fairly early days for a lot of organisations. so there's a lot to do around this. and we hear that word resilience a lot. what does it re

i spoke to the boss of global cyber security firm the ncc group. good to have you with us.trike. the dust has settled a little bit. we have a clear idea of what went on and how it was resolved. were you surprised by the power of seemingly one company to take down so many others around the world? i one company to take down so many others around the world?— one company to take down so many others around the world? i would say not others around the world? i would say rrot surprised- _ others around the world? i would say not surprised. but _ others around the world? i would say not surprised. but if _ others around the world? i would say not surprised. but if we _ others around the world? i would say not surprised. but if we reflect - others around the world? i would say not surprised. but if we reflect on - not surprised. but if we reflect on the incident more broadly, it was it got us by surprise in two ways. the first is the sheer scale of the tender pink some of the initial reports we saw were something like 600,000 customers of crowdstrike being affected and, if you take

speaking to the bbc�*s ben thompson the boss of global cyber—5ecurity firm the ncc group called the incidentthe things we learned is how complex our supply chain is. and i think many businesses don't really understand that. so, crowd 5trike, don't really understand that. so, crowd strike, as i say, fantastic product but it's probably not a strategic solution within an organisation, not a core finance system, not a core hr system so, for that to be able to cause the sensitive location is quite serious so what the lessons are, bu5inesses, is quite serious so what the lessons are, businesses, is you've got to understand how technology fits within your operations, you have to be prepared, think through scenarios so that you have the prepare plan in place and we have to test and i think it really does talk to a whole objective which is about in an interconnected world, that is fairly early days, regulations start to come through but it is fairly early days so there's a lot to do around us. we hear that word — lot to do around us. we hear that word resilience - lot to do around us. we hear that wo

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