neffenger: i did. chairman: we have people going through this, some of the dumbest things i've ever seen. let me borrow your cell phone. you put your cell phone down, and they let you through. but then you've got another tsa, if you don't have it on your electronic device, then you have someone who takes time and they go through and circle each thing. there are just things like that and where we are not -- can you name any countries other than bulgaria, romania, or lend -- poland, sort of in the more sophisticated countries, that have all federal screening? neffenger: i will get back to you. chairman: there are none. it is -- israel. but it is under federal supervision. i have never said do away with tsa. i have said change your role, change the resources to connecting the dots to security. that's what's going to get us. every time we have been successful in stopping someone, it is connecting the dots. but again, you said it may be five years before we could get to this. this should be tomorrow. neffen

neffenger: we do. and then continuous recurrent vetting of individuals who are in the trusted traveler programs. norton: is understand the screeners often pass their own tests when you do your own internal vetting. when someone has to stand in the same place, doing the same thing, seeing the same thing, don't they need to know more about the human brain operates, so that we can better equip screeners to do this, frankly, very boring job? r: i think that is a key point. one of the things we look at is what are the repeated causes -- holmes norton: who is looking at that? neffenger: it is the root cause analysis team. now that i have found these causes, can we correct them ourselves? rep. holmes norton: when you consider getting an outside study from people equipped -- would you consider getting an outside study from people who understand how the human brain works, so that we can get a hold of this? neffenger: i think it is important to look at human factors, so i would look at it. >> we now recognize th

neffenger: we do. and then continuous recurrent vetting of individuals who are in the trusted traveler programs. norton: is understand the screeners often pass their own tests when you do your own internal vetting. when someone has to stand in the same place, doing the same thing, seeing the same thing, don't they need to know more about the human brain operates, so that we can better equip screeners to do this, frankly, very boring job? r: i think that is a key point. one of the things we look at is what are the repeated causes -- holmes norton: who is looking at that? neffenger: it is the root cause analysis team. now that i have found these causes, can we correct them ourselves? rep. holmes norton: when you consider getting an outside study from people equipped -- would you consider getting an outside study from people who understand how the human brain works, so that we can get a hold of this? neffenger: i think it is important to look at human factors, so i would look at it. >> we now recognize th

neffenger, in deep water horizon. we constantly say, there will come a time when you will see it works when the rubber meets the road. when that moment comes, so often we discover there's no road. above all, we must never become complacent. we must treat every single day as if lives depend on the urgency of our actions because they do. unfortunately, until last spring, it appeared almost routine for senior leaders at the transportation security administration to receive reports of security gaps in the nation's air passenger screening operations. these reports came from the inspector general and goa and specialized red teams at tsa itself. they described rounds of testing revealing yet more gaps. the question today i believe is whether tsa and the department of homeland security are responding with the urgency this situation demands. as the president often says, are they responding with the urgency of now. based on their actions over the last several months, i believe they are. however, their work is far, far from comp

neffenger. in our hearing today, you pledged to fix some things. during other public crises, other tsa administrators have pledged to fix things. what will be different this time? >> thank you for that question. it really goes to what i was saying earlier and that is, when you have -- my experience is, i've been an operator my whole career. i spent 34 years in the united states coast guard. in many respects, a lot of similarities between the coast guard and tsa in this sense. both are mission based organizations. both have in some respects missions that have a no fail quality to them. both have a distributed front line work force. so my experience, what makes operating agencies challenging and exciting at the same time is, challenging in that you have something you have do every day. that tyranny of the right now can lead you to simply address the problem in its presentation. by that i mean, you have a failure at a checkpoint. you work with the team at that checkpoint. you work with the team at

deat neffenger, but in the past there is a culture of denial. disaster on a major a commercial airline or train and we are not going to be able -- people will say, we did not see that coming, but we did. we had and we see it now. i wonder what our response is going to be to address that issue. let metrator neffenger: see if i can address a couple of the points you made with what we are doing. the last point on the insider threat concern,

attacks,there have been no terrorist attacks on airplanes, and insist they continue to improve.peter neffenger/tsa administrator"we have trained our officers to understand and use equipment properly and we've corrected our procedures."officials with the seven billion dollar a year agency acknowledge there's room for improvement but contend they should be the ones to do it all.i'm kristine frazao siouxland news. 3 3 3 taking a live look out over le mars on our icon ag and turf sky watch camera...our warm start to november continued, the way.chad'l'ltell us when after the break.3 larry and chad talk about today's weather and the upcoming forecast.3 3 <

peter neffenger, head of the transportation security administration, has tried to reassure the public. >> we're on the front linesave critical counter-terrorism fight and our workforce is willing and able to do the job. >> reporter: 25 million people often fly over the thanksgiving holiday, and that's what they are expecting this holiday season. scott, tsa often steps up security this time of year, and passengers should expect longer lines and tougher screening at the airports. >> pelley: jeff pegues for us tonight. jeff, thank you. republican presidential candidates are floating ideas on how to increase u.s. security. and there's been controversy all day after donald trump was asked about a potential database to track muslims in america. here's major garrett. >> we have a radical islamic terrorism problem. >> reporter: today in south carolina donald trump did little to clarify when he would create a federal database to track muslims in america. his only comment on the controversy was a tweet, "i didn't suggest a database. a reporter did." it all started yesterday when trump told yaho

attacks,there have been no terrorist attacks on airplanes, and insist they continue to improve.peter neffenger/tsa administrator"we have trained our officers to understand and use equipment properly and we've corrected our procedures."officials with the seven billion dollar a year agency acknowledge there's room for improvement but contend they should be the ones to do it all.i'm kristine frazao siouxland news. 3 breast cancer is a threat for millions of women in the u- s... but some patients feel over- treated.coming up after the break in tonight's healthwatch... why doctors say the aggressive treatment is *good* for patients with 3 every year, nearly 60-thousand women are being over-diagnosed and over-treated with an early stage of breast cancer. as our cbs correspondent teri okita reports, some patients are choosing to watch and wait. 3 after a routine mammogram three years ago, 52-year-old barbara mann was diagnosed with "ductal carcinoma in situ" the earliest form of breast cancer.sot: barbara mann/dcis patient"the initial reaction was, "get this out of my system"d-c-i-s accounts for up t

attacks,there have been no terrorist attacks on airplanes, and insist they continue to improve.peter neffenger/tsa administrator"we have trained our officers to understand and use equipment properly and we've corrected our procedures."officials with the seven billion dollar a year agency acknowledge there's room for improvement but contend they should be the ones to do it all.i'm kristine frazao siouxland news. 3 news.3 3 seattle's pike place market is getting ready to scrub down its famous gum wall.it'll be stripped off all the gum for the first time in 20 years. the dirty work starts next tuesday and is expected to take a few days. there are an estimated 150 pieces of gum per brick... and it's likely there are more than a million gum wads on that wall.but if you were planning on heading to seattle to add your gum to the wall... don't worry. the wall will be open for business again once the cleaning is done. 3 3 3 bishop heelan is one win away from heading back to the state volleyball tournament. see how they did against carroll in the regional finals. chris neyenhouse is next in 3 3 3 we're

but i will tell you i've met with the secretary of homeland security, admiral neffenger who heads up points of departure which would be the nonstop flights inbound to the united states, our screening and vetting is going to get beefed up at all these airports. in addition, though, the vetting of the employees themselves to help protect against this insider threat. martha: yeah. i mean, a lot of times that's where the concern is. a plane that's in another airport from outside of this country coming into the country with lots of americans onboard. you know, do you think that we're going to see, you know -- how good is the surveillance, is my question. can these airport workers just sort of freely walk in all of these areas? do they have to show what they've got in their bags, show what they've got in their hands before they get close to these airplanes or the baggage? how tough is it out there, and what's it like here? >> well, there are thousands of airport workers and, no, they don't go through the screening that you and i go through at the airport. i passed a bill out of my committe

administrator neffenger, i'm curious given your background with the coast guard, which model do you think is better? credentials for access to facilities, secure areas be issued by each individual facility? should they be issued by a national entity like tsa? >> i don't know if i have a good direct answer to that. by that i mean this. when you have a nationally issued i.d. card, that creates a lot of challenge in managing it and issuing it. and introduces some concerns with respect to its viability across a large organization. that said, i think that both systems can work effectively if they're -- if the oversight is what it should be. i think as i look at the badging environment at the airports, airports would argue that they like the fact that the badges are different because it means you can't move from one airport to another and show up and get access. you have to have something that says your airport on it. i think that we can do a lot more to ensure the security of those badges and to ensure the accountability of those badges as we move forward. there was an awful lot of information