. >> reporter: this is where neil campbell and his team forensically examine data recorders from planes, trains and ships. >> the reality is there are very few countries who have the technical know how to work out what's inside one of these things, and this lab is one of those places. >> reporter: boxes from other investigations torn apart, burned, damaged in many ways suggest a tough assignment, but here they say the story of what happened is usually found. >> a lot of our work is with undamaged recorders. it's very easy to download them. >> reporter: even with very damaged ones, your success rate in getting the information off is good. >> yes. we've always been able to recover the information from recorders we've seen. >> reporter: he is a measured, cautious man. a job involves knowledge and patience. lots of patience. >> from the flight data recorder we obtain a raw data files. >> reporter: just 1s and 0s. >> which contain 1s and 0s. >> reporter: the positions contain up to 2,000 pieces of data from the data recorder itself. it's build into a waterproof, wire proof shock proof shell.

. >> reporter: inside the australian laboratory where neil campbell and his team forensically examineers not just from planes but also trains and even ships. the reality is there are few countries in the world, just a handful, who have the technical know how to work out what's inside of these things and this lab is one of those places. boxes from other investigations, torn apart, burned, damaged if many ways suggest a tough assignment. here they say the story of what happened is usually found. >> a lot of our work is with undamaged recorders and easy to download them with a memory stick. >> even with damaged one your recovery is good. >> we have always been able to retrieve the data from the ones we have received. >> reporter: the job requires a lot of patience. >> we obtain a raw data file. >> just ones and zeros. >> contains just ones and zeros. >> reporter: the boxes contain a wealth of information, up to 2,000 separate pieces from the data recorder alone. high-tech nothing built in to a fireproof, fireproof, shock proof shell. the analysis can be this, an animated representation o

but containing everything neil campbell needs on a handful of computer chips. crucial bit. >> reporter: but they have to be found first. malaysia not a country with the technical ability to decipher the boxes. nothing's been decided but it is possible that if they're found, they will end up here, where neil campbell and his team say they're ready to attempt to unlock a mystery like no other. michael holmes, cnn, cambria, australia. >> amazing. back to our top story as well, the ferry disaster in south korea. how do ship's captains learn what to do before they head out on the water before disaster strikes? where do they get the training? our own rosa flores. >> reporter: this is a full bridge simulator. it has all the bells and whistles. right now, we could have thunderstorms and rain and we're going to complicate the situation a bit just to give you a sense as to what captains experience at sea. salesperson #1: so, again, throwing in the $1,000 fuel reward card is really what makes it like two deals in one. salesperson #2: actually, getting a great car with 42

surprisingly small, but containing everything that neil campbell needs. >> in a box this big that ist you need. >> yes, that is the crucial element. >> it is highly possible that if they're found they will end up here where neil campbell says they're ready to tackle this situation like no other. >> and obviously the technology is advanced. but as much as the data and the voice recorders might tell what happened they might not tell why it happened, at least not overtally. >> that is right, it is a command from the pilot switch that was turned on, that switch then is not only noted that it was moved or that it was initiated but it also checks to make sure that intent, like for example, if you move the controls and it is supposed to move a number of degrees it will measure how much it moved. it is designed to see if it did something mechanical. in that sense, if the auto pilot didn't function the way it was supposed to, is giving commands that were not received or given out, that would tell you what happened. but why it happened, that is something that takes a little more digging. >> an

surprisingly small, but containing everything neil campbell needs on a handful of computer chips. in a box this big, that's what you need? >> yep. that's the crucial bit. >> reporter: but they have to be found first. malaysia, not a country with the technical ability to decipher the boxes. nothing's been decided, but it is highly possible that if they are found, they will end up here, where neil campbell and his team say they are ready to attempt to unlock a mystery like no other. michael holmes, cnn, australia. >> let's bring in our panel of experts, our aviation expert, peter goelz, tom fuentes, and jeffrey thomas, editor and chief of airlineratings.com. the australians or the u.s., who should take charge of investigating the so-called black box, the flight data recorder, if it's found? >> i think there's a good chance that if the australians get it, they've have some help from the ntsb when they go through the analysis, so i think it will be a joint effort, but from all accounts, both are the best. both are outstanding. >> i know your former colleagues at the ntsb, the national

surprisingly small, but containing everything neil campbell needs on a handful of computer chips. >>at's what you need? >> yep. that's the crucial. >> reporter: but they have to be found first. malaysia not a country with the technical ability to decipher the boxes. nothing is being decided, but it is highly possible if they're found, they will end up here, where neil campbell and his team say they are ready to attempt to unlock a mystery like no other. michael holmes, cnn, canberra, australia. >> and then of course the question will be, especially on that cockpit voice recorder. it only records every two hours and rerecords. will there be silence? and what will that mean? >>> "outfront" next, breaking news. the divers looking for survivors of the capsized ferry. and new information about the teen who flew to hawaii inside the landing gear of plane. we thought it sounded absolutely incredible. well, it is. a doctor who treated another stowaway comes on "outfront." shoulder pain... wh ...and a choice take 6 tylenol in a day which is 2 aleve for... ...all day relief. hmm. [bell ring] "

majority of it supporting the brain deep within, surprisingly small but containing everything that neil campbell needs on a handful of computer chips. >> on a box that big, that is what you need? >> it is crucial. >> but they have to be found first. malaysia not a country. they are ready to attempt to unlock a mystery like no other. michael holmes, australia. >> thank you. coming up, admin hillary is being remembered for conquering mount everest. his sherpa and his people made it possible. if they have the money and that is troubling to more than a few people. and of course there is no more beautiful field than wrigley field. and there is a pretty epic birthday party going on. >> 100 years wrigley field, we are inside the score board, the manual score board. this is daryl, one of the guys who works the score board. we will talk about him and the big celebration when we come back. stay with us. peoi go to angie's listt for all kinds of reasons. to gauge whether or not the projects will be done in a timely fashion and within budget. angie's list members can tell you which provider is the best in t

campbell somewhere else. he went beyond just speaking in mandarin to the dealer. neils everything. >> it's illegal this be commander in. neil: and it would hurt you, certainly. when we come back -- thank you both. hurrand step right out. you're $1,500. it's a wonder anyone can afford these things. you have only hours to see it for yourself. this appears just as we pack up the circus and go. really? asked you, my friend are a master of diversification. who would have thought three cheese lasagna would go with chocolate cake and ceviche? the same guy who thought that small caps and bond funds would go with a merging markets. it's a masterpiece. thanks. clearly you are type e. you made it phil. welcome home. now what's our strategy with the fondue? diversifying your portfolio? e*trade gives you the tools and resources to get it right. are you type e*? even when we cross our t's and dot our i's, we still run into problems. that's why liberty mutual insurance offers accident forgiveness if you qualify, and new car replacement standard with our auto policies. so call liberty

campbell somewhere else. he went beyond just speaking in mandarin to the dealer. neilchanges everything. >> it's illegal this be commander in. neil: and it would hurt you, certainly. when we come back -- thank you both. hurry and step right out. you're $1,500. it's a wonder anyone can afford these things. you have only hours to see it for yourself. this appears just as we pack up the circus and go. really? asked people a simple question: in retirement, will you outlive your money? uhhh. no, that can't happen. that's the thing, you don't know how long h to last. everyone has retirement questions. so ameriprise created the exclusive.. confident retirement approach. now you and your ameripise advisor can get the real answers you need. well, knowing gives you confidence. start building your confident retirement today. humans. we are beautifully imperfect creatures living in an imperfect world. that's why liberty mutual insurance has your back, offering exclusive products like optional better car replacement, where if your car is totaled, we give you the money to buy one a

campbell somewhere else. he went beyond just speaking in mandarin to the dealer. neil everything. >> it's illegal this be commander in. neil: and it would hurt you, certainly. when we come back -- thank you both. hurry and step right out. you're $1,500. it's a wonder anyone can afford these things. you have only hours to see it for yourself. this appears just as we pack up the circus and go. really? asked i've always had to keep my eye on her... but i didn't always watch out for myself. with so much noise about health care, i tuned it all out. with unitedhealthcare, i get information that matters... my individual health profile, not random statistics. they even reward me for addressing my health risks. so i'm doing fine... but she's still gonna give me a heart attack. innovations that work for you. that's health in numbers. unitedhealthcare. [ cellphones beeping ] ♪ [ cellphone rings ] hello? [ male announcer ] over 12,000 financial advisors. good, good. good over $700 billion dollars in assets under care. let me just put this away. [ male announcer ] how did edward jo