. >> reporter: for nella la fuente, these everyday moments with her family are not only precious, butan maintain a healthy life at work. >> district 5, proceed. >> reporter: she has been working as an emt for almost 20 years. now a field commander in the austin-travis county medical services unit. on the front lines, responding to covid calls, and behind the scenes volunteering as a team leader in the department's peer support group. for medics like neta, the group is a vital way to process the situations they encounter so often on the job. its goal? destigmatizing the mental health crises they so often face. >> as a leader, my job is not only to serve the patients, but now my responsibility is to serve my paramedics, my medics. i just focus on one task at a time. >> when it's 7:30 in the morning and you're rushing out the door saying bye to your husband and your kiddo, what do you think about most in those moments when you're to be start your day? >> i think about making sure that my day is as safe as possible so that i can come back. >> reporter: her fears are more than valid. in au