. >> reporter: that's what happened to nelson andino. he was on his way to a beach in miami in january 2012 when a fedex ground truck hit the bus he was riding in. you can see him sitting in the back row wearing a white t-shirt and headphones clearly shaken by the impact. >> a lot of policemen. a lot of paramedics. people like screaming in pain. >> reporter: miami city officials say 18 people including andino were taken to local hospitals. it's all because according to authorities the truck ran a red light and t-boned the bus. law enforcement agencies are required to notify the department of transportation when a crash involving a motor carrier causes fatalities serious injuries or requires vehicles to be towed from the scene. and it doesn't matter if the carrier is responsible or not because past crashes are a good predictor of future crashes. as far as the accident in miami the feds confirm it should have been reported to the d.o.t. but that didn't happen. so the collision is not part of fedex ground's safety score. it's listed as sati