she tried to phone patient transport services, couldn't get through on the phone and phoned me in tears saying, "what do i do?" last month i spoke to a whistle—blower from nhsvices who revealed hundreds of calls to their helpline were being abandoned due to long waits. hi, maggie, it's sue. are you ready? in a statement, the nhs patient transport service says it's sorry to anyone affected by delays and says it's working on an improvement plan with all other nhs organisations involved across the south west. june and her husband, martin hull, will be taking their first holiday in five years in september. unless they get more volunteers like les, they're really worried about some of the most vulnerable patients being able to get to hospital. matthew hill, bbc south today. bosses at east midlands airport say today is expected to be their busiest day of the summer, with 19 thousand passengers expected to pass through. passenger numbers are finally approaching what they were in 2019. giles taylor is at the airport. well, we're inside the familiar surroundings of the check—in hall at east midlands airport, where lots of passengers are getting ready to go off on th