the director of the citizen compliment review board and new york city and ccrb and the other nicholas mitchell who is the independent police auditor for the denver police department, and the denver sheriff's department. and in new york, they actually they mediate the hard cases as long as there are no injuries, they mediate racial ethic and gender slurs, we do not. in san francisco. in denver, they mediate cases that have been investigated and concluded with a not sustained because as we know, when the findings are not sustained, neither the complainant or the officer are satisfied and that is something that they are piloting in denver and the other side that have is that medations help to expedite the process of closing a case, and so, there is not a cost savings in mediating the cases but they are certainly the satisfaction on the part of the officer and the complainant. and the occ has has a facebook page, and wow. >> and we are moving into the... will you help our friend request? >> we would like the action item. >> we would like the mic. >> thank you director and, vice president turman? >