when we receive a complaint from an organization like nijc, miss mccarthy or from other organizations we follow up with the person who has sent the complaint, we ask any questions. we open investigations so in the first half of fiscal 2014, for example, about half of the new investigation that we opened were 71 out of the 149 we opened pertained to ice detention. more than 20 others involved cdp ports of entry and checkpoints and unaccompanied children. we have a team of experts on contract with my office in a variety of areas including medical and mental health care, conditions of confinement, environmental safety and other areas. they come with us to facilities. the staff their review of the files, medical files. they pull files. if they see a problem, they pull more files. we went to artesia, new mexico last november, and then karnes in december. dealey will be the third major large new facility we visited. the experts submit reports to us and we work with ice. we make recommendations and work with ice to resolve issues that we found there. >> as it relates to these in particular w