. >> nitsa released a statement saying the data available to nitsa at the time did not contain sufficientnt the agency opening a formal investigation. >> i'm bubbling over with anger. i am overwhelmed by anger. >> drew griffin, cnn, washington. >> covering this story tomorrow, some other stories we're following tonight. first the stand-off between the russian/ukrainian border, there's zero evidence russia has withdrawn a substantial number of troops from there. there's 40,000 plus troops. russian president vladimir putin said he was moving some troops away from the border to ease tensions. >>> obama care enrollment comes full circle. it started and ended on a rocky note today during the final day of open enrollment. those who tried signing up ran into technical problems. the senior official called it a software bug. those who had a problem will complete a grace period. more than 6 million people have signed up for obama care so far. >>> north korea exchanged fire with the south during military drills, north korea fired 500 artillery shells. some of them reaching south korea. according to

%-ways that nitsa the safetywo organization at d.o.t.s in to these matters with the safety organization when i was there where we called toyota and made sure their cars were safe. we did it with gm when it came to the volt and the batteries were catching fire. we required them to fix it. so people can complain to nits they can file a complaint online. or the car company has to disclose it. those are the only two ways. neil: do we know, secretary, whether gm ha relayed it or people were working through to get the word back to gm to get the word back. was it -- >> well, everything i read didn't loo like they knew about it. which means they didn't disclose it. nobody complained about it. sometimes they read ao them and opens an investigation. neil: how does it start, secretary. let say there are a series of incidents or accidents short of the people involved or their loved ones getting in touch of them or their lawyer. that's about the only way they're going nd out if the company isn't saying anything; right? >> that's right. somebody has t

we reached out to both general motors and nitsa, they said we did three crash investigations of vehicles where the air bags did not deploy and the conclusions were inconclusive, no way of saying yes there's a problem with the air bags. then when we talked with general motors, look, there are a lot of factors that go into accidents that go well beyond simply hitting a post or something else and the air bag should have been deployed. was it a rollover accident? and also, these are raw numbers, raw data here. when you compare the raw numbers with other comparable models the odds are you may get a similar incident rate if terms of the air bag not deploying. they are saying this is one more example where the federal government and general motors dropped the ball and should have been more concerned about safety, both gm and nitsa are saying we'll continue looking into this but at this point there's not a connection there. >> phil lebeau, thank you so much. scary moments at the philadelphia international airport where passengers were forced to evacuate a smoking plane when a tire blue. it slamm

why it took a decade to issue a recall with at least 13 known deaths, critics are asking where was nitsa ultimately this falls squarely on gm's shoulders, but any national highway safety administration, their enforcement division played an important role here. >> that is under scrutiny for not opening a defects investigation sooner. similar complaints were voiced after toyota recalled a million vehicles back in 2009 and 2010. one big issue is too few resources. >> sometimes it's like whack-a-mole. different problems keep springing up, and as soon as you try to address one, another one springs up. >> another problem, alan cam says their hands are somewhat tied. manufacturers face a fine of 2 -- $35 million for not issuing a recall. that's small price compared to what a recall can cost. >> if you frequently rely on the industry to tell them if there is in fact a problem, and of course on the other end of it, it is the former colleagues coming in representing the manufacturers assuring them in many cases that they don't have a problem. >> there is a call for more transparency about meetings

plus it receives an overall five star crash rating from nitsa. >> lease it for 170 a month. >>> at 6: 6:30 the first signs of life after destruction. the cleanup has been slow and steady. san francisco's mission bay neighborhood, streets are starting to open back up and so are area businesses. kpix5 reporter brian web talked to a store owner that dodged a major bullet last week. >> and here is the sign, literally a sign of how hot things were during the fire from a store across the street. it is wrinkled and warped and this hangs on the inside of the door. as for an update on the fire investigation, well today nobody was saying anything. >> construction crews continue to tear down what took months to build up. >> it is fast. one hundred and something units. >> i'm sad. >> the custom furniture store across the street opened three days before the fire and was spared. he credits the san francisco fire department but he knows the new neighborhood took a big hit. >> do you think that this will set things back for you. >> i know so. >> the huge 172 unit housing complex, the quarter billion

in the meantime, both nitsa as well as general motors are emphatic in telling customers use only thekey chain. here's the transportation secretary in washington today talking about the importance of following that warning. >> i'm encouraging folks to follow the requests of gm at this point. i think that's the smartest thing for folks to do. folks should be safe if they follow what gm has told them to do. >> a lot of questions today on capitol hill for anthony foxx, especially from senators wondering why nitsa did not do more. as you look at shares is of general motors, now that it's trading at that $34 mark, we haven't seen it at this price since october. it's given up a lot of ground over the last four months. kelly? >> phil, it certainly has. please stay with us, if you will. we want to bring in the managing editor at reuters. he won a pulitzer prize for his coverage of gm while at the washington journal. what surprises you about this story? >> well, inthis is going to get worse before it gets better. certainly it is surprising that new revelations keep coming out. you have the unh

gm filed a notice with the national highway traffic safety administration, where it was released by nitsahich the company released this investigation. we had first indications there might be a problem with the ignition key and the problems with that switch there, back in 2001, not in 2004, as they first reported when they announced the first recall. today, the transportation secretary was on capitol hill for a budget hearing. he was defending how nhtsa was conducting this investigation. and nhtsa and gm saying, if you have one of the cars, maybe have the key fab on the key chain. take a look at shares of gm. another down day for the stock. this is the first time we've seen the stock trading down in the $23 range since last october. and i mentioned things could be getting worse before they get bert. i spent today on the phone with a number of people at general motors and in detroit who work with general motors. and almost everybody says the same thing. they're in the process of purging it all. getting all of the bad information out there. some of it's not going to be pleasant. i wouldn't b

which will also involve national highway traffic safety administration, or nitsa. >> we anticipate anhts. >> reporter: they think they will cooperate? >> they better. >> reporter: they have appear april third to answer questions for nhts, which has also been criticized for not demanding a recall. >> i think you need tougher, stronger legislation so this can't happen both with the agency and also with the company. >> fixes start on recalled cars in early april, but some customers are being told it could take months for the parts to arrive. even after ignition switches are fixed, gm says drivers should keep as little as possible on their key chains. >> all right, jeff. thank you. >>> this morning there is another bombshell in that massive data breach of target customers. cyber thiefs stole 70 million personal profiles as well as 40 million credit card numbers. >> this morning "bloomberg businessweek" reports target did not report it. this story is online now. jeff tyrangiel is the editor. >> they had a security system called fire eye, used by the cia, the u.s. military. fire eye sits b