done i'd like to introduce her and her manager who will say a few words >> good afternoon chairman noilg and director reiskin. i appreciate this opportunity to recognize one of my employees. there's many things i could say but i'll save you time. i'll say for those who who have worked in management there's also that one employee that you say in the back of your mind i wish i had 20 of those and ms. cleaver is that person. she's done an exceptional job. he's been selflessness in those areas where a she didn't have the expertise she makes it her business to get that expertise she's been above and beyond approach. i'm very, very happy and honored to be here today to recognize her. (clapping.) >> thank you. thank you. >> on behalf of the board and the entire agency thank you for your work throughout the years we're deeply appreciate. >> first of all, thank you for the opportunity and this acknowledgement. i've been in the training department for go on on 8 years now and it's a tough job because we're he trying to teach new operators how to be safe and defensive. and to be a good show for the