two levels, 202 stores, lord and taylor, nordstrom, sears, jc penney.a lot of area, a lot of square feet to cover. >> it is. it is a huge area. this morning when that call went out at 11:15, i was sharing earlier with the anchor i was only about a mile away. what impressed me more than anything about this case was the police response. there had to be at least five different police departments initially responding to the scene. i passed by federal protective officers, postal officers, state police, you name it. everybody was coming in this direction. i was only about a mile away. i knew there was something major going on. in addition to that, the mall police at this mall, they actually trained with the security officers from this mall for these types of situations. i think with that training and everything else with the response really helped the situation come to a close. >> i was at a mall last night. i noticed that the mall police there were not carrying weapons, but are some in malls allowed to carry? >> what was that? >> let's hold you over because

i let my customers know that for their safety, they were alln't allowed to twuk nordstroms or go out into the hallway because i knew it was in the food court. at that time i contacted the director of sales, let her know what was going on and we in the back room waiting. we turned off our lights and, you know, stayed in the back room to wait for further information while she was on, you know, looking at the tv, trying to find some information out, but the mall did finally contact us approximately about 12:30, quarter to 1:00 to let us know -- >> how? how did they contact you? what do you mean? >> they called -- well, there's a service they have here, and they call and let you know on your phone if the store on your personal phone, but it took a while. i had to find out what was going on before. you know, they called us. >> and what was the message they conveyed to you on your personal phone? >> the message they conveyed to me was that, you are to -- there has been, you know, an incident in the mall. we advise you to close your doors and seek shelter in your back rooms if possible. >>

you said nordstrom's is going to come out the best? we're going to talk about employment later but in a way, the economy's recovering which means the disposable incomes will do very well. the housing market is also recovering. you really want to be able to play this game, which is going to be very good for all of 2014 and it is a question of how you capitalize on this and i think this is a great place to do it. >> you're going to stay with me. i want to flash up one stock. have a look at this. one of the main calls. we're going to get into the reasons on that readout for the year. almost 4%. we'll have a look at that when you come back and why you want to have more of that. coming up, more on the company's revival and talk to hans nichols. stay with us. >> welcome back to "on the move." i'm manus cranny in london. here are some company s that are"on the move." swatch is forecasting a positive 2014. even as 2013 revenues grew at its slowest pace for four years. swatch is the biggest maker of swiss watches. euro necks named its chief exe

>> hands down nordstrom.w in this integration between technology and retail. they were doing omnichannel well before most other retailers started to coin the phrase. they've been working on this project for a very long time. it's cost a lot of dough. and it's taken a lot of time. but in the end, they're going to win by taking up share. we're very favorable in nordstrom's. >> just from the number of retailers i shopped at, seems like macy's did a good job with it. they have their shipping things ready to go and have for a long time. but both stuck out to me as companies who it feels like a seamless process. >> customer service never goes out of style. and these guys have a relentless pursuit of customer service both online and offline. so we think that really watch nordstrom, they're the gold standard. >> one of the big problems, though, were people who didn't get their packages on time who felt they got burned by this whole situation. and part of that was u.p.s., fedex, and part was the weather. anything to d

. >> far cry from nordstrom's jewelry. >> right! ha! yes. this is no nordstrom's or macy's. for now i have to settle for this. ♪ >> individuality is also alive and well in the men's protective custody unit. where laila arguetta is serving out his time. >> i live my life as a female. i live my life as a female, i do a lot of feminine things. still thinking about the sex change. it requires a lot of counseling, therapy, money. budgeting is not the best thing i can do. >> but arguetta's means of obtaining money is what brought him to jail. three years earlier, he was convicted of robbery. after serving nearly a year in jail he was released on parole. arguetta recently violated by being out past his court ordered curfew. >> by violating my curfew, i am committing a crime. prostitution. i get in the car with undercover, think it's a john, and, hey, it's a cop. i get arrested. i'm thinking i am going home 30 days later. no, they gave me six months. >> starting at age 18, arguetta has had numerous days at santa rita, robbery, prostitution, drug possession and parole violations. >>

mission, 1440 harrison, also leased to the city and the fifth and market property which is where nordstroms is. okay. in may of 2007 the board of education asked that we convene a surplus property commission that went through all of its steps, and -- i apologize, about six months prior, and in may the board of education declared certain properties actually as surplus at that time, and gave certain flexibility of up to 20% of the district property in its aggregate so every time we identified a surplus property in the future we didn't need to reconvene the entire committee all over again. okay. so these are the 10 properties that originally showed up on the list and let's see what's happens to those properties in the last six years so the former pacific heights new cominger high school building at jackson which at one point in time there were people that saw it as a potential housing site was reopened as the sf montessori elementary school. it's now no longer considered sush plus. the bond program has spent a lot of money renovating that building as a classroom building. the childrens' center

people are asking does anybody here park at nordstrom parking lot? and 20 people followed the police out this their cars. they're going one by up, getting people out of here, and clearing the scene. >> garon, what are authorities telling people to do now? are they still treating this as an active scene with an active shooter? >> they said they believe this is all over but they know a lot of people have taken shelter inside. they do what they're told to hunker down and take shelter. we under that there are a lot of people afraid. thethey were going store by stoe looking for people and also if there was another person actively in the mall. but they believe this is over. >> okay, they believe this is over first we heard from county executive ken allman. let's listen to what he has to say. >> we have three confirmed fatalities so we want to send our thoughts and prayers to the family members of the loved one of the victims, the family members of the victims. this has been a tremendously trying few hours, and we've seen a lot of patience. we ask that peop

when i was in the store, i was waiting on a customer and i happened so see people running toward nordstromand i said, what's going on, why is everybody running. so i stepped out to the door and asked one of the girls running. she said there's been a shooting. and at that time i said, oh my gosh, i came in. i left my customers know that for their safety they were allowed to walk the hallway or go out to nordstroms because i knew it was in the food court. so at that time, we closed the door. you know, i contacted our director of sales and let her know what was going on. and we were in the back room waiting. you know, we turned off our lights and stayed in the back room to wait for further information while she was on, you know, looking at the tv trying to find some information out. but the mall did finally contact under the circumstances approximately about 12:30, quarter to 1:00. >> how? how did they contact you? what do you mean? >> there's a service that they have here. they call you on your phone to let you know. but it took a while. i had to find out what was going on before they called

i work closer to nordstrom wing. from what i understand it was the other end of the mall. of my co-workers who work in the mall actually saw good night with the gun and she did confirm there was an active shooter in the mall. pretty much people started running. the people who work in the mall did a good job. we pretty much locked our doors and hid. nobody knew where the shooter was. >> at the time, were there a lot of customers in your store? >> actually in my store, no, there were not, luckily. there was one and he was on his way out as i was getting information. on our end of the mall, especially nordstrom and macy's there were a lot of clients. >> from what you could see, panic from a lot of folks? >> definitely panic. there was nothing but panic. >> as you were saying a moment ago, you heard shots. do you know how many actually were fired from your vantage point? >> i do not, but from one of my co-workers in the mall there were about three that she heard. >> again, we are being told that this took place in the food court area. is that what you're hearing? >> yes. >> an

in other words, tq ñq3é to boycott amazon.com and nordstrom. to turn off computers running on windows or any other microsoft system. and also boycottxd starbucks tomorrow. but some fans said that's just asking too much. >> i love lpstarbucks. i'm going to drink it. morning. >> all right. the djs at live 105 say they're a playlist that does not includ3 music from bands from westerne1 washington. >>> on the çócountdown nowko i less than 17 hours until kickoff. has the very latest from ñ >> reporter: the 49ers held their final walk-through at a convention center instead of here at centurylink field so they could have privacy as they went over the final details before sunday's ñrgame. they then held teamçó meetings d the players retired to their rooms to collect their thoughts on how they will individually prepare for what is sure to be a game's a bigger and you know, gets youe1 to the super bowl obviously,xd but i think, you know,xd for the most part how we'veçó gone in every game in y?a's past is we try to be as -- you know, as regimented t ine1

it has several anchor stores, including sears, nordstrom, macy's and lord & taylor. amc theaters, also there. columbia mall is located in the town center. >>> special coverage continues in just a moment. we'll hear more from people as they describe the terror when they heard the gunshots and tried to my dad has aor afib.brillation, he has the most common kind... ...it's not caused by a heart valve problem. dad, it says your afib puts you at 5 times greater risk of a stroke. that's why i take my warfarin every day. but it looks like maybe we should ask your doctor about pradaxa. in a clinical trial, pradaxa® (dabigatran etexilate mesylate)... ...was proven superior to warfarin at reducing the risk of stroke. and unlike warfarin, with no regular blood tests or dietary restrictions. hey thanks for calling my doctor. sure. pradaxa is not for people with artificial heart valves. don't stop taking pradaxa without talking to your doctor. stopping increases your risk of stroke. ask your doctor if you need to stop pradaxa before surgery or a medical or dental procedure. prada

the other thing, real quickly, is that the largest big box store is nordstrom's, down a little walkway there. obviously there was a lot of people in that little area. especially in that food court when this shooting took place, doug. >> rod, i hate to put this in such stark, blunt terms, but it's something that police officers are very much aware of. mall security is very much aware of and bad guys are aware of it, that a shopping mall like this is a target-rich environment. we heard the chief of police saying there could have been hundreds of thousands, i don't know that many, but thousands, if not tens of thousands of people in this shopping mall, a target-rich environment. is it time to start considering metal detectors at the entrances of shopping malls? >> i think that's a question that a lot in law enforcement is thinking about. we had the horrific situation in the mall in kenya. we looked at that situation in law enforcement and we want to make sure that here in the united states, we can try to protect our folks from anything like that. so i think going forward, many police depa

nordstrom has bought two or three online retailers in addition to their own online. extremely good. you still have to go back to amazon every time. they have links with other retailers and it's amazing. specialty retailers, whether it is joseph bank where 10% is online or american eagle outfitters, these companies have developed and spent a lot of money developing their online. >> they are still not there yet. i think all brands are struggling with this idea of how to get online. one person we spoke to yesterday was tommy hilfiger. >> if they are shopping online, we have an amazing e-commerce site. here and in the rest of the world. if they are not shopping in the stores, they are shopping online and when we close our stores at 8 p.m., they are shopping around the clock. it's a benefit to all of us. >> reaching your customers everywhere they are is probably the biggest challenge out there. how do you do that? we have a huge selection and the key is to have different ways for people to find what they want and have it -- and have aggressive advertising. amount on treme

>> reporter: nordstrom rack - there was the four ross loehmann's. >> everything is closing here. >> reporter:a bargain- hunters dream since 1921. filing for bankruptcy and closing its doors forever. union square open for just a few more days - selling everything but the kitchen sink. die-hard shoppers saying good-bye. and looking for a last-time good deal. >> reporter: >> pam: our crews remain scattered across the bay area as we remember bart police seargent tom smith -- accidentally killed by another officer in the line of duty today. >> pam: live updates are ahead. you can catch a full hour of sports talk with our sports director gary radnich this thursday night. on infinty sports night live. >> gary:gary will be joined by the radio voice of the 49ers ted robinson. to discuss what the niners must do in the off season. to get back to the super bowl next year. >> reporter:plus. we encourage yo to 'like' the sports night live facebook page. and enter to win a big screen t-v just in time for the big game. gary will announce the winner this thursday. at 9pm. right after the 8 o'clock news. for

city >> reporter:here they responded to a report of a woman down at the bart steps just outside of nordstrom'sn day there are about 17 to 18 medic wagons responding to 911 calls city wide and about 15 during the evening >> reporter:currently they have 40 ambulances 5 are brand new the oldest is 15 years old and has more then 222 thousand city miles recorded >> reporter:they are short staffed, in fact according fire chief joanne hayes white. they need to hire an additional 30 to 50 qualified people to build them up to acceptable levels >> reporter: this is why the state of california requires 80 to 90 percent of all 911 calls to be handeld by san francisco fire exclusively right now they only can handle 73 percent >> reporter:but to their credit they are up from 69 percent >> reporter:they have to deal with an aging fleet and equiptment issues but according to fire chief johanne hayes-white 10 new medic wagons are on order >> reporter:however with the afordable care act there may be a larger demand for 911 services which could put a bigger strain on the fire department to keep reach the state r

liz: before that you read us by then nordstrom's. you are killing a.oking for word to ringing the bell tomorrow good luck to you. joiniig us exclusively on fox business. >> good to be with zero. liz: darren jackson say hi to the team out there. darren jackson. when we come back a name you may have seemed -- seemed. tiny televisions but they don't want to be low-quality. right here from the floor of consumer electronics show and coming up the brandon new ceo a lack of qualcomm. we have the "first on fox" business live from las vegas. consumer electronics show the dow moving off of session most a number of companies reporting earnings today we have the biggest movers today with nicole petallides at new york stock exchange. >> we do have some movers the dow is down now do -- and points a game we are watching to the down side was reporting of loss in the third quarter however they continue to expand and have 14 straight quarters of same-store sales of the rise then look at constellations. hitting the all-time high even be year, corona, those of the names t

they've got gap, sick tore i can't secret, they have a nordstrom macy's. you know, over the years they've added on cheesecake factory and different restaurant. for the most part it's a common mall. you can walk it pretty fast. >> how long have you been living there? >> i think i've been here for ten years, and you know, there is nothing like this has ever happened. the reporting on the shooting at annapolis mall a couple of years ago, that was shocking for us to hear that here. never would you think that this would lan in this year. >> have you heard about the extent of the injuries? >> i only heard from the press conscience that people had fallen or had a soldier. the people i spoke to were more hung considered town and wait it out. >> have you seen more people leaving the building since we've been speaking. >> i do, i see a large group of people, and i and there was a grand bus taking people to the movie theater. >> have you heard more instructs people what to do? >> when we arrived they said this is not a playground. they were very seriously of what was

here they responded to a report of a woman down at the bart steps just outside of nordstrom's. on any given day there are about 17 to 18 medical wagons responding to not what one called city wide and about 15 during the evening. currently, they have for the ambulances. five are brand new. though this is five years-judge 15 years old and has more than 222,000 city miles reported. there sure is that, in fact according to fire chief joanne hayes white, they need to hire an additional 30 to 50 qualify people to build them up to acceptable levels. this is why, the state of california requires 80 to 90% of on 911 calls to be handled by san francisco fire exclusively right now. they only can handle 73 percent but to their credit, they are of from 69%. they have to deal with an aging fleet and equipment issues but according to fire chief joanne hayes white, 10 pneumatic wagons are on order. however, with the affordable care act, there may be large demand for 911 services, which could put a bigger strain on the fire department to keep reached the state required mandate. and if you toss

. >> well, in the store we're located on the nordstrom wing.way from where the initial shooting took place. initially we did not know what was going on. we saw people running by. the mall opens at 10:00. it wasn't that busy at that time, but then we saw more people just, like, running, and then actually another worker in the mall, in the store next to me, i think he has a stand closer to the food court and he was the one that, kwhen he was running pacht he says there's a shooter way shot gunn in tgun i. so immediately, me and the lady that works next door, we went in our stores, locked the doors, and then i started calling the police. there were no alerts or nothing going on, but later closer to the 12 hour, they did call all the stores with a pre-recorded message to let us know what was going on. it just was very chaotic. >> i'm sure it was nerve-racking and frightening. once you realized what was taking place, you know, a shooting, and you had locked your doors, then what did you do, and tell me what you were thinking and feeling? >> well, at

retailers include nordstrom. >>> now we turn over to mike nicco with areas that are getting rain thisects the commute which is where leyla gulen comes in. >> we have problems at sir francis drake boulevard with a solo vehicle spendout near the penitentiary but it is drying in certain areas of the bay area over the san mateo bridge. we were looking at no shine on the roads so it is drying up. not true along highway 17. southbound side we have two separate crashes one a solo vehicle spin intermediate and another behind it and we are seeing no delays with the traffic headed in the number direction and here is berkeley away from the albany split, it is busy and you can see that is the university avenue overcrossing but you can see it is funneling into the tunnel and it is pretty packed conditions. mike nicco has the weather conditions? >> we will start at pacifica and headed to daly city and brisbane getting light rain. that is stretching over to emeryville with the drizzle and lit rain and berkeley and piedmont and the entire area. all three airports are on time. you can see the visibili

macy's, nordstrom, marshall's, tj maxx, off priced players and department store players.shoe line.com. macy's and others spent record amount of advertising against jcpenney. they can't afford to spend that amount of money on fox, print or anywhere else. macy's putting money in private labels. they have enough arizona jeans, men's suits st. jobs in their stores. they don't need anymore private label brand and they don't have enough brands at jcpenney. >> can't have enough st. john's. ashley: hey, burt, i wanted to follow up on some of your notes here. you say they made a tremendous mistake losing a section of their consumers, hispanic consumer. you say they lost the core of that sector of the market. why, how did they blow it i guess is my question? >> they blew it because target, macy's, others, between univision, telemundo, latina magazine, really appealing to the spanish-speaking shoppers, particularly latinas. and as those shoppers shifted to other stores, they took three generations of the family with them, shopping particularly on sundays and weekends from weddings,

. >> that's when i go got the job at nordstrom. i have been working in shoes for about two years. the company is huge on we take everything back. what really happens is, they take it back from the employees. so even if you went out and wore it to your party last night and we sold it to you for an hour, we still don't get the commission. hour. if i didn't get my work check today, i would have to everything that i have. >> felt this is where i worked and about to go in and sell some shoes. >> i don't blame my mom at all because she was a single parent. she worked like three jobs. she had no idea. and i recently actually was talking to my dad about this and i was like, why didn't anyone tell me anything. his response was, god, yeah. me, too. hello. you are the one who is supposed to tell me. nobody said anything. nothing. just one little thing about how it would have turned out -- it had a pretty good day. i sold a lot of shoes. i also had a lot of returns. only got commission on $2,282. i just want to graduate. no matter how smart you are, how good you are at something, if you don't

i think it's nordstrom if you check -- >> it's a costco tie. >> i could buy five or six for what it cost you to buy one. >> classy and frugal. >> i don't have a weather wall, either. put it that way. >> you don't even have a monitor, baby. >> that's true. >> kirklands. that's awesome. [ laughter ] >> we're off the rails. >> we'll call a time out. thanks, jim. back in a moment. >> we're off the rails. >>> coming up tonight at 11:00 bud reports with a look at what is hot in tech for 2014. that's tonight at 11:00. >>> if you're from the east coast or midwest. close your eyes a quick forecast. >> it feels balming and warm. san francisco at 56, east bay at 54. also averaging 55 in the south bay. we'll take you into the quick day part and by tomorrow morning 7:00 a.m. ready for work and cloud cover at 40 degrees and by 1:00 p.m. it will be on the colder side with temperature expected in the upper 50s. so again, not a bad forecast here as we head throughout tomorrow. showers real close by here as we head throughout thursday's forecast and of course, coming up tonight at 11:00 full details on th

you can see the nordstrom from here. the field is hid were. there is a marsh between here and the mall with plenty trees and shrubs and that is why it is a popular homeless encampment. there were people here last night. firefighterred had to help six people away from the fire to escape the known was hurt. here is the fire chief. >> what happened means the crews are continuing to stand by just in case something else pops up the when the sun comes up and the wind picks up we will see flareups. they will be here all day. >>> it took a couple of hours to get this fire out and it unwithed 5.6 akers. they are going to watch it and keep water on it just in case. another threat to deal with as they fought the fire were the propane tanks homeless people were using. a few of them burst from the heat. they had to be came about that. everyone is okay. the firefighters say because this is homeless encampment we have one or two fires out here each year. >>> thanks, amy, our viewers are sending photos of the fire, you can see the flames in the distance from

>> we came out the back side of nordstrom, working our way over here. >> what did you tell them? >> tell them? >> yes. >> nothing. i didn't - outside of hearing the three shots i didn't hear or see anything, didn't have additional information. >> now, as you can imagine the the 911 calls floweded in. police, swat team, ambulance, police swarmed on the mall. they determined there were no additional shooters. then they found the people hidden in the stores to bring them outside. that took hours as police escorted them to the cars or on buses to meet with family members. this is an active crime scene. we believe the mall is cleared of the folks hidden here. we'll bring you the latest when we hear it from the press conference which should begin shortly. >> we'll go back to you then. lisa stark live from maryland. >> earlier we heard from witnesses in the mall at the time of the shooting. >> i was in sears, looking around. i heard a bang. i said, "man, that sounds like a gunshot", i saw people running and screaming. it was boom, boom, boom. people just started screaming and running. i

they want people to boycott amazon and nordstrom and they want niner fans to turn off any computer running windows or any other microsoft system. they also think true fans should also boycott starbucks today, and that's where some fans are drawing the line. >> i love starbucks, i'm going to drink it. >> i'll be at starbucks in the morning. >> the dj at live 105 says they're doing their part by sticking to a play list that does not include music from bands from western washington. >>> well, we want to see your red and gold pride. this is oliver fitzpatrick. send us your niner selfies, or your kids or pets. we'll add those pictures to our slide show online. who knows, we'll get some of them on tv as well. >>> and now to a follow-up to a story we first brought you yesterday morning. in a fire that took just minutes to destroy a popular restaurant in the south bay, though there was a fire station just around the block. we were on the scene just after the fire started at 6:30 yesterday morning at the flames restaurant on hillsdale avenue in south san jose. there were some workers inside getting

bert nordstrom, the former cia chief of days and benghazi -- was at the annex -- and only 17 other staff briefings and meetings including interviews of u.s. government personnel on the ground. it does not say the committee interviewed secretary of state or former secretary of state hillary clinton. it says they reviewed numerous occupants, thousands of documents and video as well. new york, democratic caller. is jim.ok, this i am in louisville. i think it is unfortunate that ambassador stevens would have declined support, but i also think it is important republicans cut funding for embassy security. is largelys thing contrived as a way to try to discredit hillary. this is in the middle of a war zone. i think people need to remember reagan was3 when president, they put a bunch of soldiers in a high-rise in beirut, lebanon, and 241 of them were killed by a terrorist car bomb. i don't remember any of this hoopla and criticism that happened then. is is largely a story to try to discredit hillary. you know, it is pretty phony. i think it is a lot worse what happened in lebanon. hamm whogenera

. >> the shots rang out near the nordstrom department store. >> have you purchased illegal drugs in theuthful. >> not being truthful, have you been in that house? >> i have no interest in being in that house. i'm not a crack user. >> there were so many people out there that were touched by this man that have their own stories that will will he have on because of his legacy. >> what a year. >> it is amazing, the amount of things not only that you report on but that you kind of forget as the year goes by. >> is there one story that stands out for you? >> well, i have to say the hype that the royal birth gave out, but i think it was the boston bombing that took everybody to realize once again how vulnerable we are. >> and how the city came back so strong. >> not only the city, but the red sox brought it up, as well. >>> and coming up. >> a special announcement coming up. >> that is right, we'll have that coming up next. my grandson's got this blankie that gets filthy. but he's got such sensitive skin that you worry about what you use in the laundry. my tide, downy, and bounce all come in f

>> literally have not stepped foot inside nordstrom or wherever to buy the clothes i typically wouldyou got to divvy up the money. one thing i want to point out. this is very important. they identified that business picked up three days before christmas and the importance of that is that's where the window would close if you wanted to do online shopping and have something delivered before christmas. so it showed that people were coming in because that tells you how important online retailing has been and why you saw so many people out of the stores. i think that was perhaps the most visible explanation. >> it's not just the purchasing online. it's all the research online. it's using your mobile device to determine what the right price is. that's all changed. >> going to the mall and going and getting what you want and getting out of there. we have to ask about coach because we were doing the fierce competitor series, coach versus michael kors at the end of last year. you said you chose coach not for the holiday season which as we have seen was disappointing. you said it was for 2014.

before ross, tj maxx and nordstrom rack - there was loehmann's. a bargain-hunters dream since 1921. now, filing for bankruptcy and closing its doors forever. the store in san francisco's union square is open for just a few more days - selling everything but the kitchen sink. die-hard shoppers saying last good-byes. and looking for one final good deal. this.very sad, so sad. long time employees are very emotional. the stores are all slated to shut down for good once the remaining inventory is whittled down. it's pretty thread-bare, but there are some discounts. which ought to get deeper in the coming days. ♪ at kaiser permanente we've reduced serious heart attacks by 62%, which makes days with grandpa jack 100% more possible. join us at kp.org and thrive. we're new to town.ells. welcome to monroe. so you can move more effortlessly... we want to open a new account: checking and savings. well we can help with that. we tend to do a lot of banking online. you play? yeah discover a mobile app that lets you bank more freely... and feel at home more quickly. chase. so you can. this morning

and they responded to reports from right set of nordstrom this report:.they have 40 metic wagons. five are brand new. the oldest is 15 years old. more than 22,000 mi. recorded. >> : they need to hire additional qualified people to bring them up to an excess acceptable level. state of california demands for a percentage of the averages the calls to be handled by the fire department. >> : to the chief 10 more metic wagons are on order. however with affordable care act there might be a larger demand for a 911 services. that could put a strain on the fire department. if you toss in frequent-flier spirit. >> : the people that use the edit system daily. the demand for emergency could skyrocket or worse. >> : coming up with volcano burst of activity will of lava on the hawaiian islands. >> : snow in whistle-blower what live web chat today where anybody could asking questions to twitter using the at #snow in. >> : some of the dancers are really revealing. coming up at 8. a give you the highlights of this live web chat. >> : is this your first time at a this is my

nordstrom does a good job. >> that requires investing in their stores.hey're reluctant. >> that is shortsighted. people who are investing in the entire package, integration and stores, macy's is spending a lot of money to redo their flagship store. >> spend and you shall reap the rewards. rick snyder is our guest. we want to tell you about the new cover of businessweek. it is an in-depth look at bitcoin. >> i will read every word of that. >> matt miller features prominently. >> hogwash. >> this is "bloomberg surveillance." you are watching bloomberg tv. we are streaming live on your phone, tablet, and bloomberg.com. ♪ >> good morning. what a jobs report yesterday. that will go to jobs tomorrow. we will have that tomorrow. i am tom keene. with me, scarlet fu and erik schatzker. he has our top headlines. >> we will begin with this. president obama will call for u.s. spying on foreign leaders. establishplans to limits on national security agencies. this is according to an administration official. the question is whether they will apply to only allies. it is

even if it is easier to return the item -- >> have you ever been to a nordstrom? >> absolutely. that big piano and they play, and you are like, this is kind of cool. >> and the customer service is fantastic. it is a different situation from all these other companies like the gap. when 50% off is the baseline, we are in an incredible world. >> pretty soon it is going to be free and here is five dollars. the behavior has changed and i think that is the most important thing to take a look at. the way we all shop -- and i said this before christmas. we all did it online and had it done weeks before. that is what we are seeing. the grinch did not steal christmas. amazon and ebay did. there is a silver line. overall retail sales are up. >> but it's the margins. >> margins are terrible. comeen is it going to back? doesn't come back? >> i am not sure it does. are in a downward spiral. amazon has won competitive weapon, price. >> unfortunately, we have to leave it there. thank you so much you guys. >> coming up, the man behind some of the greatest hip-hop acts of all time. he is joining

they have to get through this period and could go to nordstrom , neiman marcus, kohl's. >> they've gotmper fi. >-- simplify. has prices closer to jcpenney. >> what about executives in the media business? the head of dow jones resigned. i want to make mention that bloomberg competes with dow jones and financial news. -- in financial news. what are the skill sets that you need in order to run a company like this now? >> i think you guys need to do some homework and find out why he resigned. >> i think he resigned because he was trying to have the dow jones product compete against the bloomberg terminal, and obviously, i have a bias from but he did not do well with that and had to step down. .> rupert is very hands-on you can't succeed if you are not simpatico with him. >> that is what you said about microsoft or it is difficult of the live shows of someone who built the company. >-- difficult to fill the shoes of someone who built the company. >> he is still running it. they have done a tremendous job with "the wall street tunne journal." >> we're all fans. >> i don't know what the econo

nordstrom does a great job. walk in. great service. good products value. costco does it. you're going to have jim on the show later. >> yep. >> that makes the difference with retail. retail brick and mortar has a great future. >> does it matter what space their? does apparel, do they have a longer road to get there than say electronics or toys or some other space? >> i really don't think so, carl. because i think if you mimic the rhythm of life, if you give people a reason to come, people are always going to have a multichannel, okay. we were talking about it earlier. sears always had brick and mortar and always had a catalog. you're always going to have multichannels. online is going to have to create a great experience because that's a credit market also. so i think, you know, apple did a heck of a job building their stores. that's why their products, i think, again are so compelling to people. because to shop that store is so interesting. >> we led the conversation with the sound out of the target ceo. what a

as fact as the individual liberty is concerned, macy's knows more about the dandy nsa desperate nordstrom knows more about me than the nsa does. anything that is used digital or plastic come as we say in the old days, is shared with every other corporation in the country related to pay the fee. as far as cyber security, is concerned, the government and fornsa has been calling americans and american businesses to secure their data, to secure their information. some companies choose to spend the money and some do not. other countries are hacking into shutting themd down, just to test for the coming cyber wars. government,g to our let's not get involved in that. americans are going to have a totally different perspective when their power is shut down from some foreign servers. host: we will move along and trying to get a few more folks. from pennsylvania, power line for independents. what is your reaction? caller: typical obama abstractions. he went around the issue, as always. google, which i think will be the largest threat over the last five or 10 years. i do not think there is a more dan

target, nordstrom, michael's arts and crafts stores. a lot of that is targeted to transactions at counter but some online there is several concerns with any website as there should be that their information could be compromised. combine that with the general concern for the health care program. no clear sign of absolute success stories and all that is adding up causing a lock of confidence. jon: one of the things i haven't seen much sign of, ed, is the success stories we were supposed to see. >> right. jon: back at the end of the year organizing for america was going to be soliciting all kinds of stories from people who have been helped by obamacare. democratic trying to get those stories in. we haven't really seen them, have we? >> well, we've seen some examples of people saying, yes, my premiums went down. i will inevitably end up paying less and those say i didn't have health care before and now i do. success will be more in the eye of the beholder. success will frankly take a long time to come. not because the program isn't working.

briefings with , regarding the cia talking points. 4 on the record meetings with thompson,cks, mark nordstrom, the former cia chief of base in benghazi who was on the annexed on the night .f the attacks, that is the description of the work that they did, the senate intelligence committee, when they launched this formal review of the attacks. they also looked at thousands of intelligence reports, internal documents, e-mails, cables, written responses to the committees, surveillance videos related to the attack. you can find this report on our website, cspan.org. go to the "washington journal" site. carl, what do you think? see theyes, i conservatives, they are going cuckoo because of their conspiracy theories. the only way this was preventable is you are not there, period. what is missing from a lot of these people -- the other 3 guys who were killed, we don't know who they are. there is a reason for that. they have blue stars in langley. they are cia. we are not going to tell everything that happened because we were involved in spying and we're just not going to tell everything about what hap

that is not true. ,e heard from eric nordstrom that was absolutely not true. there are still a lot of questions that i think she, secretary clinton, and others have got to answer, not just about the talking points, but why is it that they created this death trap? why was a preventable according to the democrats in the united states senate? what was the response so pathetic? secretary clinton, president obama, secretary pineda lied to the american people for weeks? why, more than a year after, do we get comments out of secretary clinton? because the poll numbers are not going in her direction. no one has been captured or killed. we do not white -- know why they moved the personnel down. there are so many unanswered questions. the only reason we're still going through this is this administration continues to stonewall us in our ability to talk to people. on september 11, 2012 and america has still never heard from somebody who was on the ground that night in benghazi. never. that is not acceptable. i would love her to testify again. we will continue with our inv

for nordstroms and the other upscale department stores, tiffany and specialty did extremely well. >>ow foot traffic for retailers over the holidays is half what it was just three years ago. that's according to shopper track which monitors mall visits. some experts think many of those shoppers will never come back. they want to be able to get what they want, not pay for the shipping. all of these are expensive changes. retailers like target do online and brick and mortar but you have big competition and consumers are savvy and they don't want to pay for shipping. >> they are making their opinions known. everyone's calling it an amazon christmas. >> that's right. >>> let's get to the weather. please tell me, are you joking about a blizzard? >> what? >> we talked about this -- some of us are a little slow on it. we're not going to name names here. we can actually show you what it looks like out there. let's take a look at the video right now. if we have it. do we have it? there we go. look at this, there is so much wind out there. almost 70 mile per hour winds that you can't see. so vis

that is not true. ,e heard from eric nordstrom that was absolutely not true.re are still a lot of questions that i think she, secretary clinton, and others have got to answer, not just about the talking points, but why is it that they created this death trap? why was a preventable according to the democrats in the united states senate? what was the response so pathetic? secretary clinton, president obama, secretary pineda lied to the american people for weeks? why, more than a year after, do we get comments out of secretary clinton? because the poll numbers are not going in her direction. no one has been captured or killed. we do not white -- know why they moved the personnel down. there are so many unanswered questions. the only reason we're still going through this is this administration continues to stonewall us in our ability to talk to people. on september 11, 2012 and america has still never heard from somebody who was on the ground that night in benghazi. never. that is not acceptable. i would love her to testify again. we will continue with our investi

macy's continues to motor ahead at the higher end and in ord and nordstrom's continues to do well.hey were hoping to see like they did this time last year. we're always entering the first quarter and the end of the quarter where retailers feel good times are back and around the third and fourth quarters they get a slap in the face. >> what should they be doing exactly? is it cost cutting and reorganizing? is it focusing internationally or perhaps beefing up their online presence? >> in a sense it's almost all three. i think that cost cutting, america remains overstored. and obviously the problems at jcpenney at sears, at kmart indicate that. i think international expansion where possible is obviously a strategy but shouldn't be see as a be all and end all. and online is increasingly important, but obviously retailers as they learned at the holiday season online growth basically eats into brick and mortar growth. it's not as if the consumer is spending double basically. so, it's to find this balance between the brick and mortar and online world and that will take several years if no

. >> we're talking about department stores like home depot, macy's, nordstrom's and american outfittersfor get cookies. retailers follow you where you walk and talk on foot. >> the host of tech bites is with us. good morning, brett. explain to us, what is this and how does it work? >> yeah, george orwell was about 20 years off in his book "1984." it's a couple different things, our cell phones have -- i've got mine right, he a gps and an accelerometer. it has the ability to know where i am at all time, and with that about s accelerometer, it knows what you're doing. and some new technology called ibeacon, they're about the size of a pack of gum that picks up a blue tooth signal from your cell phone. it sounds creepy. the upside with these ibeacon technology, since it knows where you are in the store, literally it knows what aisle you're on. what you're looking at in the store. it can make offers to you, hey, did you know these pants are 30% off. but when you leave the store it knows who you are and it knows where you go throughout the day. so it's giving retailers pretty personal inform

you can see a lot of the stores, kohl's, nordstroms, still down on that news. you. >> big move for jcpenney there, wow. >>> u.s. chamber of commerce out with the annual state of american business. sxwloining us first on cnbc is tom donahue, ceo and president at the u.s. chamber. great to have you on. tell us, what is the state of american business. >> american business is doing better. we should end the numbers on 2013 will be 1.8 to 2% and in 2014 i think we'll get up to 3% growth. we still have a lot to do to provide opportunity to get more jobs but we've got the tools to do it with. a strong energy situation, expanded trade getting done. things look positive and we're trying to build on them and say to the government there are things you should do and things business should do and we should do them right now. >> let me ask you this. i'm reading through your speech that you gave. when it comes to the primaries and the general election, you say, we're going to support candidates who want to work within the legislative process to solve the nation's problems. is

lundgren has not unveiled his strategy for off price like the rack at nordstroms, sachs, that's goingk out, when they do off price, they're no longer going to be able to dump it to everybody. they're going to keep it themselves. a lot of places -- >> you and i go to herald square and heck check it out. >> the perfume section is problem probably the most lucrative. perfume is 400 bucks and it's water and some smell. that's a business we ought to get into. that chanel is a very smart company. >> yes. >> a couple of brothers. >> cramer, instead of ck 1 it could be jc 1. >> they do spritzing over there. >> they hit you. >> they hit you. >> yeah. >>> let's move from perfume to the bond pit, shall we? rick santelli is at the cme group. >> there's a good aroma down here, david. good morning. if i look at what's going on so far and not very far into 2014, i think there's one word that the fixed income boys and girls at trade would use and that is flat. okay? let's look at some two-week charts, and remember, right in the middle of that is the beginning of the year. let's look at 2s to tens and