noreen and shawn put in an offer.he note was sold. >> at which time, when fannie mae realized they made a mistake, there was an offer on the table. they had to buy it back. >> and over the course of a few months, noreen and shawn went back and forth to the bank with offers and counteroffers. >> so much frustration. lot of emotions. >> we're -- we're just a -- a -- a piece of paper on somebody's desk. they don't know us. they don't care about us. >> finally, an offer was accepted. but the same day noreen and shawn sent in their signed paperwork, the note was sold yet again. >> the owner accepted it. we accepted it. we all signed on it. the bank didn't. at which time, they sold it again. it's been, uh, an emotional roller-coaster. we have storage units full. we're -- we're ready to go. and, uh, this house, this note, the piece of paper just gets shifted from, uh, financial institution to another one to another one. >> even though the seller agreed to their offer, it still has to be proved by the new holder of the note.