we book their family holiday with our friends to the norfolk broads on a barge. our friends to the norfolkle spent £1000 for her family _ a barge. clear from newcastle spent £1000 for her family holiday, - a barge. clear from newcastle spent £1000 for her family holiday, and i £1000 for her family holiday, and they drove almost 300 miles with their children to get their stop must — their children to get their stop must have been 11 o'clock when we arrived _ must have been 11 o'clock when we arrived there. could not book on till 12. we took a look around — could not book on till 12. we took a look around at the nice boats, thinking, _ look around at the nice boats, thinking, there is our boat. we have the name _ thinking, there is our boat. we have the name of— thinking, there is our boat. we have the name of the boats we were going on. the name of the boats we were going on went _ the name of the boats we were going on went to— the name of the boats we were going on. went to reception, no booking. after— on. went to reception, no booking. after a _ on. went to reception, no booking. after

we book our family holiday with our friends to the norfolk broads on a barge.or her family holiday, and they drove almost 300 miles with their children to get there. it must have been 11 o'clock when we arrived there. could not book on till 12. we took a look around at the nice boats, thinking, there is our boat. we have the name of the boats we were going on. went to reception, no booking. after a 600 mile round trip, clear decided to go to lyne�*s house to get her money back. ijust wondered if we can come in and chat about the holiday. she had a bandanna around her head, i thought, have you really lost all of you hair? she invited us in. sat in the kitchen. she offered as a glass of water. i was asking her questions. within minutes she accidentally knocked a glass of water over. i said, something is not right here. i think she knew, she was panicking, she knew that she had not booked our holiday, the guilt was chipping in. it certainly was. more angry customers were coming to her house. lyne! i can see you. i will be back. i want my money. lyne was getting de

they wiii— holidaying on the norfolk broads...we all love the diversity of wildlife in this - diversity of wildlife in this country and particularly on the north norfolk coast that he represents but i think he makes a strong point about the balance between that and ensuring people have access to modern communication facilities and —— sci take it up with natural england. dar; facilities and -- sci take it up with natural england.- facilities and -- sci take it up with natural england. day in, day out the businesses _ with natural england. day in, day out the businesses are _ with natural england. day in, day out the businesses are hit - with natural england. day in, day out the businesses are hit with l out the businesses are hit with confusion across the departments. for them clearly britain is not working. if i can paraphrase the deputy prime minister earlier we know there is a reshuffle coming up on their side so can he tell us is this down to obstruction and incompetence in the civil service or is it rather that so many of thei