hearing master jon norheim is not an elected judge. hearing masters are appointed to the bench. as we exposed, norheim's tactics were controversial and his rulings obvious just rubber-stamps. we each found him spouting false information from the bench to scare families. after we shined a spotlight on all of that, the court made a major change. in may, all adult guardianship cases were taken away from norheim and transferred to experienced family court judge, cynthia dianne steel. >> you helped us in that process by bringing this to the attention of those who are interested, the commissioners, and so you helped me in that and i thank you for it. darcy: well, let's shake on that, right? that partnership? >> and we're going to move forward. we're going to make this better. darcy: the reassignment was just the first step in improving the system as a whole. coming up after a break, search warrants are served on the guardianship problem. ( knocking ) >> april, it's darcy spears from channel 13. would you please come out and talk to me? i know you're in there. why are you avoiding us?