we're joined by dr paul scott, chair of the north staffordshire gp federation. exceptional. i think what is more worrying on a day—to—day basis is almost the verbal anger and comments and innuendo and demands, and we are in a system where really, the demand from the public is that it is outstripping the supply we have of our current workforce in primary care. ~ i i, our current workforce in primary care. ~ i, i, our current workforce in primary care. i, i, our current workforce in primary care. ~ i, i, i, care. we will come onto some of those pressures _ care. we will come onto some of those pressures in _ care. we will come onto some of those pressures in a _ care. we will come onto some of those pressures in a moment, i care. we will come onto some of i those pressures in a moment, paul. in connection with how, in practice, people faced with angry patients or people faced with angry patients or people who come into the surgery, in practical terms, what can be done to try to safeguard those people? in w; try to safeguard those people? in my experience. — try to