chair tenenbaum, commissioner northup, commissioner adler have made themselves readily available, their staffs have been readily available. and within a week after they appointed the new small business ombudsman we had a conference call with him. very readily available. they've been great working with us. >> has it translated into action, though, or relief? >> to some extent. we're waiting still on the component safety certification rules to come down. we had really hoped that would have been done a long time ago but we recognize the massive rulemaking undertaking that is. so we feel that they are listening to our concerns. it hasn't always articulated itself into a ruling that was going to be helpful. but we do feel they are listening. they are trying. >> okay. good. mr. lamar, let me ask you, if i may, kind of follow up on that same question. i know that your industry has had a lot of contact with the cpsc. >> uh-huh. >> and i'm curious about, you know, if your perception is that they've been receptive and willing to listen? and even if they have, do they kind of come back and say tha