nick quraishi, bbc news. 0ur correspondent mark lobel is in west london, outside notting hill methodist churchof the services will be held. as you say, one of those services is under way. it's been going on for about an hour here at the notting hill methodist church. the church is surrounded by flowers, notes and onlookers. people have come to pay their respects in great numbers, and that service should be concluding $0011. that service should be concluding soon. a message that service should be concluding $0011. a message we that service should be concluding soon. a message we are hearing from residents is for a greater expectation of government help here. residents say they haven't seen a greater amount of help. i went to the relief centre, and noticed an enhanced effort by neighbouring council officers, helping to assist people on the ground with health or aid or housing queries, but nothing like the scale which the residents are hoping to see down here. yesterday, residents from here and council leaders went to see the prime minister in downing street for talks. the prime minister released

. —— emma the minister of the notting hill methodist church is behind me, mike long.irts because people are coming from all over, they don't know quite to everybody is that you are all pulling together? that is pa rt are all pulling together? that is part of it, those initially involved we re part of it, those initially involved were all local but we were so divers from the local community, because thatis from the local community, because that is who we are as a local community, we do not know names and it fosters a sense of team working at togetherness, which has been remarkable even amongst the global demand, confusion and anger that have. lots of supplies have people have. lots of supplies have been coming and going, what has been happening? today is the very remains of taking the final few goods from the church to a warehousing facility. we have said since wednesday no donations, please, we have been overwhelmed just from the local community, let alone elsewhere. i think you have a service tomorrow, this is a time of enormous grief in the community? yes, and it is

i am at notting hill methodist church which has become a focal point for the motion that the communitynd the set focal point or one of them for the generosity of londoners because the question was what can we do to help? they have been inundated with people bringing blankets, clothes, toiletries. the message is thank you but we have enough. the big difficulty is distributing its to the people who need it. they have a local community failed here. the system is to have runners going from the church to the sports centre where iraq some of the displaced families are staying, as steam them what they need and coming back to see if they have it. there's a short list of things people are looking and sanitisers, hear bands, prayer mats, underwear and pyjamas. at the moment they say thank you but they have enough. what can we do? there have enough. what can we do? there have been several funds set up. collective just giving funds raised £1.6 million and 2a hours and i expect that number is still growing. this has been a focal point for the emotion that has been running high in the community here

our correspondent mark lobel is in west london, outside notting hill methodist church where one of theheld. before we talk about the church service, just to note that the residents here are now telling us that the volunteers are at breaking point. as we heard in the package, there are expected to be government civil servants down here on the ground helping out, whether they are in high vizjackets or whether they are meant to be replacing the volunteers. there has been no sign of them so far. the volunteers here have not noticed a change yet. we are trying to get to the bottom of how the government's efforts that theresa may was talking about yesterday will change things on the ground. a church service is about to start here at notting hill, and in churches across the area. the focus is on remembering the victims. people i've spoken to here say they wa nt to people i've spoken to here say they want to cry and pray. they want a moment to reflect on what has happened. the police say at least 58 people are missing. the first named victim is mohammed alhajali, an engineering student, who wa

reverend dr michael long is a minister at the notting hill methodist church close to the grenfell tower it is a huge mixture of differing emotions, from horror to dismay to a huge amount of distress to the enormous response of people who just pile into the area offering donations of food, clothing. we have had a huge amounts donated to our church which is now completely full. people are turning up out of the blue and are working immensely as a team. there has been no single ego all day. people are working together. 0verwhelming. all day. people are working together. overwhelmingm all day. people are working together. overwhelming. it really is an overwhelming response. we have been seeing it again on social media, all of the images of the people wanting to come out and help. iamjust people wanting to come out and help. i am just wondering, though, i am sure you have encountered people who have lost their homes that have survived this tragic fire. i mean, what are they telling you? how do they feel about the position they find themselves in now?|j they feel about the position they find t

our correspondent was outside notting hill methodist church, where one of the services has been held.exited at the door with quite emotional scenes, hugging each other, and then reading these tributes, the flower is continuing to be placed. two of the people who we re to be placed. two of the people who were in that service join us now, paul and jennifer, who are also people who were affected by the fire itself. paula, what difference did that service make to people? itself. paula, what difference did that service make to people ?m itself. paula, what difference did that service make to people? it was uplifting. it brought people closer together. we are with people with our prayers and thoughts. it was very uplifting. the sermon was fantastic. it was very good. it's been very hard on everybody in the past few days, but the sermon was fantastic. it brought us closer together. that was a sermon, jennifer, given by reverend mackie. what was the message? it was about hope, coming together, and trying to find what is good. the volunteers who have come out have tried to stay peaceful during

reverend dr michael long is a minister at the notting hill methodist church close to the grenfell towerlief and horror. we have had a huge amount of clothing and full donated to our church. people are turning up out of the blue and working well as a team. i have not seen a single ego inside all day and people have worked well together. the response has been overwhelming. we have been seeing it again on social media, or the images of the people wanting to come out and help. i am wondering, of the people wanting to come out and help. iam wondering, however, and help. iam wondering, however, andi and help. iam wondering, however, and i am sure you have encountered people who have lost their homes but survived this tragic fire... what are they telling you? how do they feel about the position they find themselves in now? i have not had much chance to talk to people affected in that way, particularly. our role on the edge of the cordon has been opening up to be available to whoever might need us and the local community have responded astoundingly. we have had people of all faiths and no faith

our correspondent has been at notting hill methodist church where services for the victims were heldaking to those attending. there is understandably a lot of anger in the local community, but my main concern is the sensitivity and the humanity of the ca re of sensitivity and the humanity of the care of the people who have survived this, how are they being cared for ina this, how are they being cared for in a sensitive way after this unprecedented tragedy. as a former councillor yourself, probably familiar with the process than most of us are. what do you think is going on and how do you think the councillors have been dealing with this crisis? i am assured they are doing their best but there does appear to be doing their best but there does appearto bea doing their best but there does appear to be a lack of a visible presence of support on the ground from the council. what do you think needs to happen now? the families, the survivors, i am not sure where they are staying. i have heard it is ina they are staying. i have heard it is in a travel lodge, i am not sure, but that does not

at this notting hill methodist church, like in so many churches and emergency centres, flowers are beingemory of the dead and the missing. pictures of those who are still unaccounted for as well. let's speak to a woman is very worried —— let's speak to a man who is very worried about a friend of his. she was with her child in the building. you fear she has died. nobody knows where she is now. we are so nobody knows where she is now. we are so confused. some of us, we are not happy, because she is a very nice lady in the community. and you from... ? sierra leone. nice lady in the community. and you from...e sierra leone. the community from sierra leone. your friends together. she was living on the 14th floor? do you know what may have happened to her, did anyone speak to her once the fire had started ? speak to her once the fire had started? people said she was living in this place. we have all seen the pictures. they have sent the pictures. they have sent the pictures on what's out. she was nice to everyone. she does not pick anyone. she was nice. some of us have come to see the site. we

candles have been left in memory of the dead and missing close to where we are standing at notting hill methodist church sign just along the road, referring to the prime minister, saying, stay away mrs may. there's a feeling of real hostility both to the borough council and to the government as well but we've heard today from the first secretary of state, damian green. he said the residents would play an important pa rt residents would play an important part in the public inquiry and has confirmed that a government team will be on the ground here close to g re nfell tower will be on the ground here close to grenfell tower from today answering questions from the community. after the meeting yesterday of the recovery task force, there is now, from today, on the ground, the central operation precisely to a nswer central operation precisely to answer all those perfectly reasonable questions that people have in these desperate circumstances. so there will be a combination of the local council, and central government, the department for local governments, they will be representatives of those departments on t

we are here at the notting hill methodist church, 300 yards from the tower, a candlelit vigil takingnes there, very sad moments for people, remembering the victims. but if you start talking to them, the first thing that people have spoken to me about is that they are searching for a nswe rs about is that they are searching for answers about why it happened. events like this are helping, people overcoming grief for those in the tower, for those that lived in the tower, for those that lived in the tower, residents, still alive, the government has explained a bit more of what it wants to do with the £5 million discretionary fund for residents today, the prime minister has outlined the costs. taking you through some of them, each household, not person, but each household, not person, but each household should be getting £5,500, that will be done in the following way, £500 in cash, from either the westway sports centre, the refugee centre, orfrom westway sports centre, the refugee centre, or from the westway sports centre, the refugee centre, orfrom the post westway sports centre, the ref

our correspondent simonjones is in west london, outside notting hill methodist church, where one of thevices will be held. well, throughout the morning more people have arrived to leave flowers as tribute to the many people who lost their lives here. there are also posted up on the side of the church of people missing, now sadly presumed dead. in the past few days, we have had the shock, we have had the grief, we have had the anger. what the church leaders are hoping is that today can be a day of reflection. there will be a service here, where there will be special prayers to remember those who lost their lives and those who have been affect it, and it is very much in the heart of this community. that is the heart of this community. that is the entrance to the judge. over here we have got the police standing on the corner, and i have also got a the corner, and we have also got a number of fire and rescue fans. we have seen people actually go into the site, and update you can see what remains of the tower block, still quite a shopping site, even these days on. the government has faced so

nick quraishi, bbc news. 0ur correspondent simonjones is in west london, outside notting hill methodist churchll be held. it is going to be an incredibly sad occasion. well, after the shock, after the grief, after the anger, church leaders are hoping that today will be a day of reflection. there is going to be a service here at 11am. 0f is going to be a service here at 11am. of course, the churches in this area played a huge role since the tragedy. some of them opened up their doors on the night it was happening, at 3am, got people in, gave them some shelter, they were pa rt gave them some shelter, they were part of taking in donations of food and clothing from the local to help those affected. community to help those affected. but a lot of people here have been saying, although it is greatly church has done that, why is it up to the church to do it? they are asking where the government has and also where the local been, and also where the local council has been. many people let's talk to one of abandoned. let's talk to one of those who went to speak to the prime minister. what did you say to

our correspondent mark lobel is at notting hill methodist church in west london where one of the servicesrlier. a very moving service earlier today, one of many taking place to commemorate those who were injured and who died in the fire. that is right, we heard from people coming out of the service, incredibly emotional moment, trying to come to terms with what happened and why. all day long it seems we have had conflicting views across this story, if you like, about how relief effo rts if you like, about how relief efforts have gone, ever since the fire broke out behind me. we were discussing high visibilityjackets earlier, we heard the interview with the leader of the council, and of course i saw eight or so people from westminster council here, also the leader of ealing council, cross borough efforts seem to have been stepped up in terms of helping to deal with this. how can we make sense of it? we thought we would ask a fire sense of it? we thought we would ask afire and sense of it? we thought we would ask a fire and emergency planning expert steven mackinnon see, you have been aroun

simonjones is simon jones is outside simonjones is outside notting hill methodist church. at is where one of the services will be taking place today. good morning. after the shock, after the grief, after the angen shock, after the grief, after the anger, church leaders are hoping that today will be a pause for reflection. and you can see here at the side of the church the flowers that have been left to mark so many lives lost. there are also lots of posters here of the faces of people missing, who are now sadly presumed dead. what we have had is a lot of concern that it has been organisations like the church and the volunteers who have stepped in to fill the breach. churches opened their doors on a night of the fire at about three o'clock in the morning to take people in. they have been involved in getting donations. but a question from a lot of people is where is the government, what have they been doing and where is the local council? the government, stung by the criticism, has announced it is sending in more civil servants to work on the council offices to support the op

we can speak now to our correspondent, simonjones, who is outside notting hill methodist church wherene of the services will be held. we understand as well as the services today the co—ordination is key and whitehall staff have been drafted in to help? the outside of this church has become a sea of flowers a nd this church has become a sea of flowers and also pictures of many of the people missing, now sadly presumed dead. on the night of the fire, churches like this one open their doors at 3am to welcome people m, their doors at 3am to welcome people in, to offer support, then they collected donations in the following days but a lot of people have been saying this really shouldn't be the role solely of the church and volunteers, where is the government and the local council, why aren't they doing more? stung by this criticism is why the government has sentin criticism is why the government has sent ina criticism is why the government has sent in a team of civil servants who will be based at the council to try to improve the response. i want to give you a sense of the geography here,

crowds gathered outside the notting hill methodist church to pay their respects and observe a minute'srs appealing for help to find those still missing. 17 people are known to have died but dozens are still unaccounted for. the prime minister is facing criticism for not meeting residents when she visited the scene of the fire yesterday. theresa may met members of the emergency services during a private visit. the former conservative cabinet minister, michael portillo, accused her of not using her humanity and wanting an entirely controlled situation. but the defence minister, tobias ellwood, suggested there were some security concerns. meanwhile, a rally is being organised in westminster at 6am this evening to call forjustice for those caught up in the fire. borough market is preparing for its first weekend of trade since the london bridge terror attack. the iconic south london market had been closed since third june, but reopened on wednesday following a minute's silence for the eight people who died. yesterday prince harry visited the area and described the strength of the community

we got the nearby notting hill methodist church and this has become a focus for some of the outpouring saying they wa nt to written an open letter saying they want to be an active part of the public enquiry, they don't want to be brushed aside. what they want to make sure it is their voices are heard and on top of this they're demanding anyone found to be responsible for what happened in the tower, and those that didn't deal with the aftermath very well, the local authorities, should be brought to justice. so local authorities, should be brought tojustice. so a local authorities, should be brought to justice. so a very strong feeling here two weeks on, perhaps a moment of reflection but people here saying they're determined their voices are heard. simon, thank you for that this morning. simon jones, heard. simon, thank you for that this morning. simonjones, nearby to g re nfell tower. this morning. simonjones, nearby to grenfell tower. wheel bespeak into a number of residents later in the programme to get more information about how the feeling has changed in the two weeks —— we'll be s

miranda, you headed to a church, you are not religious but you headed to are not religious but you headed to a church to help. we are at the notting hill gate methodisthave 19—year—old girl who brought us in a pairof trainers, 19—year—old girl who brought us in a pair of trainers, they will auction them, nike trainers, thank you! what them, nike trainers, thank you! what the people say when they bring their donations. they say... well, we do not have time to chat with them, so we cannot chat with them, we have had people go to the rugby club, but the situation, everybody is horrified by this needless, pointless crime. you say crime? yes, i use that word with passion. you use it advisory? this is a crime, needless, pointless, they have been asking forfire needless, pointless, they have been asking for fire certificate safety certificate since 2014 and they never got one. i think it is shocking... we are not doing this... we should not have to be doing this! had they taken care of everybody in the borough, not just had they taken care of everybody in the borough, notjust the rich people... ! the borough, notjust the rich people...! this would not have