a market, i want to take the market forward and introduce technology, new of working, changing .nvironment, make more dynamic perhaps get rid of old traditions that i don't think are making it appealing anymore, i have to bring all the business leaders with me on this. tough.s been very francine: traditions like what, the use of paper instead of technologies and how difficult is it? inga: it is, because the business is being done almost identically to the way it ago.one 300 years so when we were meeting in the lloyds coffeehouse when all the ship owner and mariners were meeting, and the word -- it was like an original crowdfunding or the sharing economy. they got together and said, i do not know if it is going to be our ship goes down so we will pull together and underwrite your ship or your cargo, so they wrote their names underneath each other. that's how "underwriter" was born. it would have been done on some form of paper and we still do that. francine: how crazy is that? inga: it does sound crazy. some of it is because we do complex, difficult stuff and a lot of it is new so it will b

collecti collective awareness but outside f organizations what can we look to within our enabling nvironment on these issues for solutions similar to the example singapore? >> we have unconscious buy why is training, does it work and sector lessons. >> a lot of the lack of success tdo with the platform. diversity ople take -- take a 10 question test and training section. that is effective. it is almost set up to fail. you have people that almost just rue the idea i have to i have a big project, i have to go to a conference room, cold room two or three hours and the minds frame is beginning.rom the that leads to a lot of it. of the that the caliber trainer has a lot to do with it we are and right now seeing it and people are they are off of it and not equipped to deal with it. ou have to watch the room and it is not just spewing off information. dealing with are some very intense and heart felt issues. there leads to the other points is there is no follow-up. this information and some people come in all right white guys you are wrong, right, see later and people go back to their desk and anim