i will comment tonight, this is completely occ centric. it's about this case load and their this and that. i have received four prior years. there is absolutely nothing to tell how citizens who file a complaint with the occ feel they were treated or what they experience. in other words, it's all focused on what the occ things and as far as the people who participate in the using the occ, there is nothing and i can tell you after my experience in 2007 and after talking about numerous times about this year, i would never see a reason to file a complaint with them unless i needed to file a case in court. it's a pointless exercise. nothing but frustration and done in a star chamber atmosphere where you are not allowed to know anything especially the officer can say anything in here talk with the investigator and you are not evenen titled to know what they said. so far i see this as nothing of a village on paper. going forward i will combine the information from this report with others and my own experiences interacting with those at o cc and th