her communication to the da spin of history and forget the skills that come with it. luckily, olaf krieger is here to remind us just how that works again. what's that? yes you use to communicate they used to be once with bottles, rotary dials even crazy. the younger generation couldn't do much with this day. to day people message, zoom and post. they use things like what's up but whatever the method of communication etiquette is important. hello was that what he won? again, that's not right. how should you answer the phone? smile, even though the other person can't see you, it can sense your moody expression. put a smile, your voice kreger. oh. if it were, so the something that will work for you. so what's important be friends play, that's the most important thing. speak clearly and slowly so that you easily understood and finally give the other person the sense that you're interested and take them seriously. and by the way, you don't always have to answer the phone box, didn't always answer either. duty didn't do duty. and now it's time for us to hang up, log off and power down. we hope y