is lisbon's ombudsman for animal rights. she's one of the initiators of the rat control program. the cats when. people win and of course the rats we know as well because this is another way to control rats in the city well redskin of course being afraid of cats and they just disappear from the places where they are seen. success one cat is trapped. it panics that has no idea that this will work out well. before colony is no longer welcome where they belong. because. the neighborhood is not ok and they're facing dangers like poisoning or abuse or if the entire building where they lived is coming down for new construction they have to move. this school in central lisbon is the new home of a cat colony. is at home here now. the tomcat has a kind of educational mission for the new arrivals. and. i think it's important for them to have to gain respect for animals and it's always good for both so we talk so much about $0.50 and this is also where you are creating this awareness. for animals. and into our tastings this is desperately needed. she says the cat patrol is just a 1st step. i

ombudsman also got some much needed funding, which was really excited. when you think about what the ombudsman does is go out and look at the quality and the care in skilled nursing and assisted living facilities and they're much understaffed and underresourced, and so this was really exciting. and then, we also got, for the first time, some money for falls prevention, we all know that falls are so hazardous and quite often put people in the hospital and they often don't come out. so falls are bad. this is the first time that the state has put money into this. locally, we had, on monday, something really exciting happen, and that was we had an older adult and disability work fair. and the office of economic and workforce development along with the community living campaign and the anything any time fund coalition put this together. we also had some funding partners who were really helpful in making it happen. but we had -- i don't know what the final count was, but it was really successful, and i think it showed to some people what the need and the appet

lisbon's ombudsman for animal rights. she's one of the initiators of the rat control program. like cats when. people win and of course the rats we know as well because this is another tickle way to control rats in the city well redskin of course being afraid of cats and they just disappear from the places where they are seen. success one cat is trapped. it panics it has no idea that this will work out well even. before colony is no longer welcome where they belonged because. the neighborhood is not ok and they're facing dangers like poisoning or abuse or if the entire building where they lived is coming down for new construction they have to move. this school in central lisbon is the new home of a cat colony. is at home here now. the tomcat has a kind of educational mission for the new arrivals. i think it's important for them to have to gain respect for animals and it's always good for both so we talk so much about citizenship and this is also where you're creating this awareness for for animals. and into our tastings this is desperately needed. she says the cat patrol is jus

to start off by mentioning that i recently discovered a couple months ago that the long-term care ombudsman for business, not allowed to be managed for reports of elder abuse and neglect. also they're not allowed to investigate complaints of elder abuse and neglect. that's just a starting point. i've been spending almost 30 years dealing with these kind of problems. i'd like to you talk you off the record because i can go on or hours. i'd like to connect with her. i'm an associate of a lot of different groups that are complaining about problems . one for example that's known out in california is a foundation, aiding the elderly dealing with problems at nursing homes. another is called the national association to stop elder abuse, one of the objectives of that group is sonja arruda for faith, the organization run by carol herman, another run by doctor sam sugar is called aaa pg which stands for americans against abuse of torbay guardians. >> beforewe let you go, is there an other specific, you like to discuss with our guest ? >> health issues in the community in the lido community and others

if you are rejected you can go to the free financial ombudsman service, there are online tools, we haved. i have one more question for you before you g. how about you know, how you do the form, what if you don't know whether north you had ppi in the first place, is it easy to find out? just getting a check to find out? just getting a check to find out? just getting a check to find out whether you had ppi with all the big banks before the deadline tonight will get you over the line for the deadline and buy you more time. if you had the account active in the last six years it doesn't matter when it was open, if you ask them they must hold those details, if you close it more than six years ago it is harder. all right we will have to leave it there. thank you very much guy. you're watching business live. our top story — business react angrily to the uk government's suspension of parliament. a quick look at how the markets are faring. this is the european session at moment. we have seen low trading volume, we are still in august, i know it feels like the world has moved on and political situ

us what's this hunger strike really all about what do you make of the findings by the independent ombudsman. if that is the conditions in the prison i am afforded whatever me prison and i was there in 2011 i do remember my 1st job prison where i was welcomed by being beaten by the by the officers i remember one with the pregnant from my hand and begin to look my head towards the wall and the speck to my face and begin to slap me and this is the place where they say to will come i think years left out and now the prison conditions than joe is in this was conditions since 2017 some of those inmates did not see their families for a single time because because that city is that started to impose a punitive measures that no longer tolerable by the presence of things like just barriers so they cannot really even have a direct contact with their families and it's been the case for 2 years that some of those inmates did not had a single time in a visitation system i think denial or american negligence so there are serious disease within the prison that people can see that they don't really get even

we have seen in the past 80% uphold from the ombudsman for people who have been turned down.scamp which is sent £36 million already paid back with no—one prosecuted for fraud. million already paid back with no—one prosecuted forfraud. —— scam. my mum is favourite, martin lewis. she is always ringing me going, martin lewis said this... the deadline tomorrowjust before midnight. if you crack on with it now, it is better. later we are looking at a documentary called untouchable. the rise and fall of harvey weinstein, once the most powerful man in hollywood. now the news, travel, and weather where you. we will see you at eight. good morning from bbc london. i'm tarah welsh. two i'm tarah welsh. women were stabbed and threatened two women were stabbed and threatened in greenwich. a man was tasered and arrested on suspicion of attempted murder. none of the injuries are thought to be life—threatening and the victims and suspect are suspected to be known to each other. nearly a million pounds has been spent maintaining an empty prison in reading over the last three years. the buildin

between one that once to maintain the status -- wants to maintain the status quo, and the other ombudsman role to play for some time. that existent under ryan. problema cause of the or something that has come up because the legislative process is no longer capable of reflecting majority opinion through an active legislative process? my point to of raise the sites of it, i think there is a larger political debate going on in the rest of the country. donald trump come the law -- comes along and ripped the and kind of pulled the curtain back to show that there is a growing ideological divide, especially among those who are political leaders. i think it is something that is not going to go away in a civil way through reform. it is going to have to be thought out politically, hopefully within the confines of the institution and the electoral process. but right now, congress is not set up in a way that the opinions of the american people, activelys they are, is being reflected through the legislative process in a way that actually affects policy. increasingly are -- both parties, especially the

if you are rejected, you can go to the free financial ombudsman service, they are also online tools thereacknowledging it had failed to live up to its own privacy ideals when it hired contractors to listen to customers' audio recordings. the global trade in gold is beset by a forgery crisis after the discovery of $50 million worth of fake bars in bank vaults. at least 1,000 counterfeit gold kilobars, the standard 1kg size, have been found in the past three years. all of switzerland's refineries have identified fake bars. let's check in on the markets. traders are desperate for good news on the us—china trade war front. beijing appears to be taking a grown—up approach to the trade war — in a potentially significant move, ministry of commerce spokesman gao feng has suggested beijing will not immediately retaliate to america's latest tariffs, when they kick in on sunday. shares in the uk software group micro focus tumbled almost 30% after slashing sales outlook. they're blaming ‘weak sales execution' and ‘deteriorating macro environment‘. profits at recruiter hays dipped in its latest financ