seeing in terms of prices is that compared to last year according to orbitz bookings, average airfares are up 9% over the holidays and hotels are up 5%. so people may see a slight increase in what they will pay for their airfare." tornatore advises holiday travelers to book in advance and fly on off-days, such as thanksgiving day versus the day before the holiday. disney gets an "a" for environmental effort. the company's fleet of cruise ships were rated by an enviornmental group for its practices. the report says the ships have advanced sewage treatment systems and are energy efficent. overall the cruise industry dumped more than 1 billion gallons of sewage into oceans last year. it is legal, as long as the ships are three miles from shore. in new york a holiday inn express will pay a 25-thousand dollar fine for gouging guests in the immediate aftermath of hurricane sandy. the storm ravaged homes along the east coast almost a year ago. new york's attorney general accused the hotel in brooklyn of charging more than 400-a-night for rooms for rooms normally priced less than half that. in

we'll never make travelocity or orbitz. >> that's a good one. >> we'll show you to your room, but with your pillow. >> joseph giroux is also unhappy with the sparse accommodations of his segregation cell and has asked to move to general population. awaiting trial on 14 charges related to an alleged crime spree that ended with his arrest inside a tulsa casino with a loaded shotgun, he could be in jail for a while. in a tulsa casino with a loaded shot gun, he could be in jail for a while. he's already spent 17 years of his life in prison on various drug convictions and accessory to murder. he doesn't have a lot to show for it except for the tattoos he acquired there. >> says "white pride." i've got like a bunch of demon faces filling it all in, just like a collage. pretty much skulls and demons. >> but a neck tattoo carries a different message. >> cut my throat one time and i just filled it in, covered the scar in and branded, basically, "jesus saves" on my neck. more of a reminder to me when i looked in the mirror every day. >> giroux's tattoos might represent opposing forces in his lif

where normally you would go on a site, like orbitz, you're looking for pricing.o, this you have to give your information first. so you have security issues here, but it's really architecture, you can put a lot more servers out there for volume and it's not really going to do anything. >> it's not, huh? >> no. >> i'm going to try again. they're blaming verizon, i think how could this be verizon? >> well, one of the best data centers there are issues sometimes when you do get a lot of volume, but i believe that issue has already been fixed and back up and running. no machine is 100% efficient in technology and you do have issues. >> look at this. i tried to apply online. watch what happens when i hit apply by phone. first line, contact us, get status update about healthcare.gov performance and the actions were taken to improve your experience. you can do that online, if you want except it doesn't work. they even have one for the hearing-impaired. small business resources and online chat. i wonder what would happen there. nice to see you. >> thanks for having me. >>

farm out the pricing data to other developers like orbitz or travelocity and they can make the priceis what the obama administration had promised to do, give business data to other private businesses who can do it far better than the government. now the obama administration made an exception for web-based entities. these orbits like websites to create them. but they won't be online for a couple of weeks because the state and the federal government refused to cooperate with them in a timely manner. dennis: is this a political party problem? it is not like the republicans would have done a better job at this, or is this more of a government not that efficient problem? >> this is a government problem. if the president cannot solve the problem, don't think anybody on the republican side could have. the real solution is for the government to give out the data to the private sector. something they promised to do but did not fulfill. dennis: thank you for being with us today. cheryl: german chancellor angela merkel apparently not satisfied with the phone call she had with president obama. u

the same thing happens on orbitz. most people had before? and it is. we're doing a rollout to provide 47 million people with health care that didn't have access to it before. so complaints about a glitch here and there. >> okay, robert, too much emphasis on the website problems? is this a disservice to the program? >> no, not at all. i mean, a glitch here and there? i beg to differ here. when you take a look at the average person that goes to the website, myself included, it's about 30 to 45-minute wait. when you put in your information, for some people, it's the wrong information in terms of how much you will pay, in terms of how much the government will provide for you. so it's not just a glitch here and there. this is a major, major problem, especially given the fact that $1 billion of our taxpayers have already been spent on this and independent consultants say it will take $5 billion to $10 billion more taxpayer dollars. and the administration promised us this would be a quote/unquote smooth rollout. with all the

so part d the medicare prescription drug plan, works like orbitz or amazon.lks about it because it works pretty well. you're correct to point out there was worry about part d but wasn't this organized political opposition. that could make a difference because if young healthy people don't show up for the exchanges and only sick, uninsured people show up, then the economics of this thing don't work. so that's why these -- the number of people trying to log on is a sign that in that particular battle, the proponents of obama care seem to be winning. the rhetoric hasn't scared people away from going to the website. >> regardless of what happens over the next, three, six, nine months that the exchange model the private sector are using is likely here to stay? >> i think it's here to stay provided that they get the software glitches, provided that insurers show up. some big insurers stayed away and they get a big enough pool of people. what if. a big what if. but we know that all this controversy, political controversy today, will fade just like the previous contr