. >> commissioner ortiz-cartagena. >> i too just a segway jug shop, i've made runs there. i don't know if it's a good thing but thank you. creative explored, my neighborhood, you have done so much for so long. you know, wow. bay view black, when good evening to penitentiary, i reach out to the cats at quinn, you are what keeps the cons aware. that's how they know and stay connected to the neighborhood. i know the efforts you put. when good evening to quinton goy get their paper it makes it for them. it keeps their mind off the silliness that's inside behind the walls. thank you. >> thank you for coming out today. thank you for going through the process. i know it's tedious but rarely do we reflect on our past. usually as small business owners we're worried about the present and the future. so, i think it's always a rewarding process. i know rick does a great job of ushering you through the process. it's nice to have that documentation when you are done to kind of reflect and share with your relatives and the young once in the family so they can see where you all have come

. >> commissioner ortiz-cartagena: i just want to recognize the state legislation sb 1235 that passed. that is on small businesses to prevent predatory business lending to our small businesses, that is great because not all money is good money. even though there was 60 organizations participated in both private and public, i want to give a special shout out to the opportunity fund for all the family members out there if you guys do an amazing job. thank you, think you, think you. sometimes we think we need that loan and maybe we don't. think you. >> president adams: that's a good one. good job. any other commission reports? nothing. any members of the public would like to make comment on commissioner reports? seeing none, public comment is closed. next item, please. >> item eight is new business. last commissioners to introduce new agenda items. a discussion item. >> president adams: any new business items? go ahead. >> i want to follow up on something i alluded to in new business. and related to mitigation in the spirit of flexible retail too, how we can support businesses affected b

>> commissioner ortiz-cartagena: i just want to thank you. this is the legislation here.at we need from our supervisors. creative thinking and being cognitive that it might not be cookie-cutter for every neighbourhood, but you are getting the idea sparking. we will miss you. thank you. we appreciate this legislation. >> thank you. >> president adams: anymore commissioner comments? lisa, would you like to make a comment? you helped with this. >> thank you. i am fine with not making a long comment. i helped with our retail studies that we published earlier this year. at one of the outcomes of the study is where do we improve retail in this day and age? what are some ways you can streamline processes and also encourage them to be more viable this is one of the recommendations in our study. it really was this experience that consumers are seeking in brick and mortar. they are going online for surge in consumer goods that they don't need to have an experience around. but they still are thriving commercial corridor is because people want to see each other, meet each other, they

commissioner ortiz-cartagena. >> sure. definitely i agree with everything. there should be some cultural sensitivity, because all small businesses, we're minority and we're fighting the same fight, but in my neighborhood in the mission, language is a barrier, culture is a barrier, and being sensitive to those neighborhoods in particular, or in chinatown or any neighborhood, the city should have the obligation to know the culture and the community they're trying to serve, and the impact they're having. again, just like president dwight said, we are the voice of the small business, and for supervisors not to bring things to our attention prior to them seeing it, that's not cool. so definitely take this into account, letting the supervisors, like you said, president dwight, no what we are and what we're here for. and i guess the last thing is try again in this -- and everybody says it, everybody that's attended, but making sure that other departments don't operate in silos. if the sfmta has a project, make sure the d.p.w. knows because they have to have an impa