stage it is at... according to the deadlines that were previously set by the collegial bodies of otkritie bankhe end of this year we will have all this in place brought to its logical conclusion, now as a friendly family we will accordingly continue our work with those clients who were previously clients of the opening bank. vtb has adopted a new strategy for the development of small medium-sized businesses until the twenty-sixth year. what are the main changes in the bank’s work with such clients? we want to continue to be. more digital, but at the same time there is no reason to become a bank with a human face. what does this mean? accordingly, we put quality of service at the forefront; we want almost every client could receive individual service, personal service, regardless of where he is located or what he does. what key tasks do you set for yourself within the framework of the new strategy, what are the main indicators included in it and what will be the main criterion. we are exceeding the tasks that are set before us, so i hope that we will still cover this amount, which will really g