so what doctor romo is doing is an oto plasty, reducing the size of the nose and here on the chin. what might surprise a lot of people, 42% of otoplasties on the ears are done on people under the age of 18. this four-hour operation would normally come with a price tag of about $40,000. for nadia, it's free. here in the operating room, when you see what's happening here behind me, gives you a good idea just how significant bullying can be. kids become depressed, anxious. and nadia's case, she told me it changed her entire personality. but surgery alone won't wipe away the pain from years of all that bullying. nadia's mom hopes counseling will be the final step in the healing process. 72 hours post-op, nadia is still swollen, but cautiously optimistic as dr. romo removes the bandages and she says her new self for the first time. >> i look beautiful. this is exactly what i wanted. i love it. >> and we are joined now by nadia ile. thank you for joining us, nadia. i tell you, as a parent, i think a lot of parents, grand parents out there, watching what you went through, it hits -- it hi