soso t thahat't's s ouour r loloyayaltlty y prprogogram. ically enrolled, anand d ththe e lolongngerer y youou s statay,y, the more rewards you get. great! oh! ♪ i i'l'll l ststanand d byby y youou ♪ ♪ w wonon't't l letet n nobobododyy hurt you ♪ isisn'n't t ththerere e a a sisimpmpleler r wawayy to explain the loyalty program? yes. ststanandidingng b by y yoyou u frfromom d day one. now, that's progressive. >>> two cavers have been calmed in calmed into the rescue in tennessee. you're looking at a sinkhole cave. >> throw a rope down there. >> what's down there? a calf. a farmer called them and said he saw a cow standing ober that hole and the mereother was full of milk. he realized hey, i think her baby's down there he calmled the cavers asking for april simpsonssistance to get the calf out. they really had to go through a lot to get the calf out. >> she said the calf was stuck in an 18-inch diameter too. >> holy cow. >> yeah pretty much. >> this is what's going on. this is what we got. >> hi sweetie. let's rest a minute. >> oh he must have

soso t thahat't's s ouour r loloyayaltlty y prprogogram. ically enrolled, anand d ththe e lolongngerer y youou s statay,y, the more rewards you get. great! oh! ♪ i i'l'll l ststanand d byby y youou ♪ ♪ w wonon't't l letet n nobobododyy hurt you ♪ isisn'n't t ththerere e a a sisimpmpleler r wawayy to explain the loyalty program? yes. ststanandidingng b by y yoyou u frfromom d day one. now, that's progressive. >>> about $1,500 is what this customer wracked up to look like this. >> kwikquite a weave. >> and can't afford jeans that fit. >> and the -- >> had a manicure porcelain names put on. nail decorations put on the nails. a very fancy foot treatment, and eyebrow makeup and hair extensions if they aren't natural can be very expensive. the reason she's taking them off is because she is not going to be able to pay. she had all of this done said her husband was going to come over and take care of the bill. husband never showed up, and the salon is like well we're going to have to take our work back. all we know she is a 26-year-old student. >> a