we have made that effort even more stronger by saying to p.e.s. if someone is willing and ready, let us know. we'll make that happen. we'll make that immediate activated. we've done that number of times. it's a voluntary service. no one can be forced into residential substance treatment or detox. if they are saying they are willing, we are immediately engaging with treatment access program or substance abuse provider say, we have someone we need to come to detox. we are doing all of that but again the person cannot be forced into that. if not, then we have to work back and forth. it's a pross. it's a relationship. it's a trust. it's something that we have to constantly be relentless and motivated to keep engage. >> supervisor safai: i wanted to just have you speak about conservatorship piece. i want to allow supervisor mandelman to jump in. >> supervisor mandelman: two questions. your list of high users, are you able to access data from the other hospitals in the city? if someone is taken to st. francis, does that feed into your detention whether