latinos at 12 percent, native americans and pacific islandser at 1 percent and 3 percent others. the occ is located on the 7th floor of vanes avenue. we are accessible by public transportation and

latinos at 12 percent, native americans and pacific islandser at 1 percent and 3 percent others. the occ is located on the 7th floor of vanes avenue. we are accessible by public transportation and receive walk in complaints on weekdays. we also receive complaints by telephone, e-mail and fax and we have an answering service for after hour complaints. additionally you can file at your station and they can forward that complaint to us. our staff speaks a broad number of languages. they speak cantonese, mandarin, tagalog and spanish. that's important because the largest number of non-english interviews we conduct at the occ are in spanish. for languages other than the ones i mentioned we will obtain interpretation services. last year we conducted 14 cases in spanish, 5 in cantonese and one in american sign language. if there is additional information would you like to receive about the occ while you are here this evening. as i mentioned active senior investigator sherrie hall is here to answer why you questions and we have brochures available here. that conclude my remarks. thank yo