pamela decided it was time to redesign her business plan. instead of just thinking big, she knew she needed to diversify by thinking big, and small. >> i think probably within 24 hours, i started calling my other clients, the smaller clients. i really hack hopped my peds ale and decided to make amends to those people. >> pamela started to repaired damage. >> i went back to these clients, and humbly apologized to them. i felt as if i had to make amends. in a little bit larger fashion. >> pamela made it clear that she wanted back in her customers' lives. despite the fact that she had said no, not that long before. >> i hoped i did not even hurt their feelings. because it's very personal, my business. i'm in their home. >> ernie haass remembers the day he and his wife got the call. >> she was very honest. she said she had some bigger clients and some things didn't work out. >> ernie says pamela's honesty made it easy for them to decide to work to the. he knew any decision was strictly business. >> i understood it completely when she said that.

ones, pamela was always accessible to us.he wasn't here all the time, but she kept her commitments when she needed to be here or we needed her for a project. >> part of her mission is to let every customer know they are just as valuable as the next. >> i want to take every client's job and make it so important. each client wants to feel like number one. it doesn't matter if it's small or large. >> it also reinforced for her the importance of being open and honest with customers and taking responsibility for your actions. >> learn by your mistakes, apologize when you make a mistake. make amends, don't point the finger. making that mistake that's all you have sometimes. and if you don't make amends and don't do it the right way, you don't have work. >>> tweeting gets you directly in touch with customers. even if you are on top of your game you may be making errors in your execution. here now are five common twitter mistakes. one, not having a header photo. you may already know about the background and profile photos but by defa

bienvenidos a "primer impacto" les saluda pamela silva conde. >> y tambiÉn le saluda bÁrbara bermudocias por estar con nosotros y mÁs adelante serÁn testigos de esta nueva polÉmica pamela y amables televidentes que ha generado cristiÁn castro el gallito feliz. >> pero comenzamos con el caos que se vive en venezuela en estos momentos estÁ la violencia que se apodera de las calles que hasta nuestra corresponsal eli angÉlica gonzÁlez tuvo que buscar refugio, ella nos acÑa telÓnica adelante eli angÉlica ¿cÓmo te encuentras en estos momentos?. >> hola buenas tardes a todos asÍ es tuvimos que meternos en un sÓtano para resguardarnos de gases lacrimÓgenos, perdigones el agua impedÍa a manifestantes como saben la diputada intentaba llegar llegar estaba acompaÑado de estudiantes y la sociedad civil y muy cerca del punto de partida de esta marcha que se iniciaba al parlamento fue repelo ido por innumerables detonaciones de gases lacrimÓgenos, el agua, el caos que se adueÑa de las calles en Últimos 43 dÍas en el pais y que sigue llenando de disturbios lo comÚn que ocurra en la capital y tambiÉn

>>> muchas gracias, pamela, buenas tardes.ongo a estudiar el... gratis por las redes, puede calificar para el dream act, los requisitos los tengo, me falta eso. >>> pamela, todo aquel joven que por la Única razÓn que no solicitÓ la accion diferida que llegaron a la infancia, por no tener un diploma, o estudios secundarios en estados unidos. tienen opciones, pueden registrar evidencia que obtuvieron el... o su equivalencia, el hecho de registrar una carta de un centro educativo acreditado por el estado serÍa suficiente para comprobar que toman clases, entonces el servicio de inmigraciÓn, y ciudadanÍa, les otorgarÍa la solicitud de acciÓn diferida, en el futuro tienen que comprobar que terminaron clases de equivalencia. >>> preguntan tambiÉn, anita, tengo programada la cita para juramentar la ciudadanÍa, y tengo dos hijos menores de edad con residencia, debo llevarlos al momento de juramentar, al momento de someter la solicitud, la hice yo, quÉ debo hacer en este caso. >>> como esta juramentaciÓn es solamente para usted, no es n

pamela? >> just heart-wrenching, paula. obviously the search and rescue crews have their work cut out for them there. can you tell us about the conditions of the search site? >> reporter: conditions have definitely improved over the last 24 hours. on the weekend they were not particularly conducive to allowing the divers to get inside the ship where they wanted to. we know from the joint task force spokesman that they are trying to get into the cafeteria at this point. this is where they believe there may have been many passengers. this did happen at 8:55 a.m. that is breakfast time. they believe there may have been a lot of people within that area. now, i spoke to one civilian diver a little earlier today. he tried on saturday and on sunday to be part of the search. he went all the way out to the site. he said the visibility and conditions were so bad, he couldn't even get into the water. he said it was the hardest to come back knowing he was coming back empty-handed and he could not look at

buenas tardes. >>> buenas tardes, pamela.da, y exige respuestas de la policÍa escolar de la ciudad de santana. >>> no te muevas mijito. >>> el video muestra cuando un oficial de la policÍa escolar de santana, somete con toda su fuerza a un joven hispano de 14 aÑos, el muchacho manchaba con pintura las mesas del parque. los testigos grabaron el incidente creyeron que el agente abusÓ de su poder. la madre del menor lo vio con indignaciÓn. >>> la verdad que me sentÍ muy mal, no podÍa creer lo que estaba pasando. muy triste". cÓmo es posible que una persona un hombre mayor de casi 6 pies agrediendo a un niÑo? >>> griselda, identificÓ a su hijo como elvin. nos confirmÓ que Él estÁ bajo arresto domiciliario. reconoce que es un muchacho impetuoso. pero no se merecÍa ser maltratado. >>> su hijo estÁ involucrado en pandillas? >>> que yo sepa no. Él estaba yendo a la escuela, yo trabajando. yo lo mandÉ a la escuea la, esa fue mi sorpresa, cuando me llamaron que Él estaba detenido. >>> por tratarse de un menor de edad, la policÍa no dio

>> i want to underscore what pamela is saying. u.s.ilitary officials say they will go back through all of his records. they're going to take a very close look at his medical history, the mental health issues, the medications he was on, all of that. that's really important to try and figure out exactly what did happen here. the precipitating event, they believe for the shooting was the argument, the altercation he had with fellow soldiers. but what was going on in this soldier's mind? what was his mental health situation in the days and weeks leading up to this? this is going to be crucial. they'll look at every single factor. this is an investigation that could take a long time, and they're already saying because he, of course, is deceased, he committed suicide, they may never get the full picture, but they're certainly going to try and find out searches they can, wolf. >> pamela, the suspect's father spoke out today. what did he say? >> that's right. the suspect's father breaking his silence for first time, wolf, through a family spok

pamela levine. >> pamela le vin. we brought a list of vendors that would be part of a blackout period for the issuance of the rfp for the cobra and fsa administration. in looking at those vendors that list that was given, an hewitt did more diligence and came up with few vendors that we wanted to identify with you and pg & e group and advantage group. we were hoping to have, if we are lucky it will be tomorrow, if not, monday. it would be based on the board policy to not communicating with any of these vendors or if there are additional vendors that may come to you and ask you questions about this subject matter. thank you. >> we have a motion on this? >> so moved. >> second. >> okay. any public comment on this item? >> all in favor say, all in favor say, "aye". >> aye. >> opposed? unanimous. >> item 13. >> approval request for qualification pamela levine. >> pamela levine. hhs. we are in review for qualification for services. we hope to issue that later this month or at least before the next board meeting. this rfq

. >>> y tambiÉn les saluda pamela silva conde, gracias por acompaÑarnos. >>> bien comenzamos con el ambientemunidad escolar en los Ángeles, a raÍz del choque que truncÓ la vida de varios jÓvenes, cuyo sueÑo era graduarse en la universidad, salvador duran con los detalles. >>> en una bola de fuego termiÓo el camiÓn de fedex que se estrellÓ de frente con un autobÚs que transportaba a 48 alumnos del Área de los angeles, a una visita a la universidad estatal del norte de california, diez muertos, 5 estudiantes, tres supervisores, y conductores de los vehÍculos, gracias cuÁl>>> (hablan en inglÉs). >>> este testigo relatÓ el horror que se viviÓ en la escena, como pudieron los sobrevivientes querÍan salir por ventanas. pidiendo ayuda para no morir calcinados. los rescatistas ayudaron a sacar a los heridos de gravedad. quienes fueron trasladados a hospitales cercanos. >>> sÍ, muy triste, muy triste, sus padres estÁn tristes. uno estÁ triste, aquÍ vivimos, aquÍ mis hijos se conocen, todos. >>> el autobÚs transportaba a los estudiantes a la universidad, donde ya habÍan sido aceptados, todos adolescent

les saluda pamela silva conde. >>> tambiÉn bÁrbara bermudo. escucharan mas de estas declaraciÓn. y comenzamos con la avalancha de tornados que descarsÓ su ira en el paÍs. >>> y vamos con ricardo que esÁa en vivo con imÁgenes de la destde destrucciÓn que quedo. >>> buenas tardes. y con el comienzo de temporada de tornados hay advertencias en numerosas zonas, fue peor para arkansas con alrededor de una quincena de muertos. >>> estas son las imÁgenes cuando arrasÓ todo a su paso, y dejando una secuela de muerte y destrucciÓn. en estas tomas se puede apreciar como nada quedÓ en pie en las inmediaciones de la autopista i 40 al norte de little rock. >>> el cielo se oscurecio decÍan los sobrevivientes, y a casi tres aÑos de otro mortÍfero tornado recibieron otro embate. se calcula que superaron 150 millas por hora. luego el tornado tras una trinchera de destrucciÓn de decenas de millas de largo. arkansas fue el mÁs afectado, y tambiÉn oklahoma, nebraska, y se veÍa lo que era antes casas. y tambiÉn automÓviles y camiones. >>> necesitamos ayuda gritaba

pamela levine. >> pamela levine. there is a change that has occurred between last month and this month for the trust fund. that is we are projecting $2.2 million greater -- one second. let me back up. we started the year with the 77 700-0000 fund balance. we then have reported as we've gone along every month that that has been increasing. now we are projecting a fund balance of 98.3. the difference between that month and this month is that we have increased an increase in admin fees for blue shield and then we offset, we reduced our projection for transfer to ibnr for flask so that change results in $2.2 million change between months. it's very small when you think of the larger amount of money that we are dealing with and we have been just bouncing up and down about 2 million, $3 million over the last couple of months. in terms of the general fund as the director lisa mentioned, we have a significant number of vacancies over this fiscal year and we are projecting that we are going to end the fiscal year with a balan

what are you learning, pamela?e learning from sources, wolf, that the shooter in this case used a semiautomatic handgun. again learning from sources it's believed that the shooter used a semiautomatic handgun. we know that atf agents are there on the scene right now. they're going to be look at where this handgun was purchased, how the shooter obtained it and so forth. so in this early stage in this investigation, it is believed again that the shooter used a semiautomatic handgun. and also we're learning from sources as we've been sailiying it's believed this was a soldier on soldier incident, that's how this started. sources are telling us the attacker here was wearing fatigues. so perhaps that's what is leading investigators to believe that this began as a soldier on soldier incident. but again it's still very preliminary. as we've been reporting, agents, fbi agents as well as local and state law enforcement there on the scene, still clearing out buildings, still going building to building. the area is still on l

pamela? >> and the plane appeared to be unarmed, is that right? >> that's a good point, yes, it did appear -- it did not appear to have any missiles under the wings or to be armed for combat. that's part of the reason the pentagon says, okay, harassment, provocative, unprofessional, but they're putting the word out there because they want the russians to know clearly that the u.s. navy that they know what the russians were up to. >> and what kind of signal, in light of that, barbara, what do you think they were trying to accomplish here? what kind of signal were they trying to send. earlier you said they were trying to send a signal of harassment? >> i think most u.s. military people will tell you that this was about signal sending, message sending. this perhaps moscow's message to washington, we're out here, we're not going away. the russians have 40,000 troops on that border. they're clearly under some pressure, diplomatic pressure, to say the least, from the u.s. and nato to pull those forces back. perhaps a message from moscow on the military

our justice correspondent pamela brown is in fort hood. pamela, what is the latest tonight on what you're hearing? >> reporter: well, a u.s. military official with direct knowledge of the investigation telling our barbara starr that that traumatic brain injury that lopez had reported actually came from a reported fall during patrol, not from a traumatic event related to combat. and john, we learned from military officials today that there was an argument that escalated between lopez and another soldier in the moments right before this shooting. officials believe that was the impetus. and according to a father of one of the victims, it all started over a leave request form. cnn has learned in the weeks before his deadly rampage at fort hood, army specialist ivan lopez was creating a stockpile of ammunition. sources say when lopez bought his .45 caliber semiautomatic handgun at this store, guns galore in killeen, texas on march 1st, he also purchased what one source calls a large amount of ammo. cnn has also learned the 34-year-old returned

. >> gracias bÁrbara y pamela una campaÑa importante y la idea es incentivar y motivar a padres que saquennuestros pequeÑos merecen toda nuestra atenciÓn aunque no siempre podemos brindarle todo el tiempo que quisiÉramos existe maneras de aprovechar al mÁximo esos valiosos momentos que estamos con ellos y ahora asegura que le fascina compartir con su pequeÑo sebastiÁn en el parque. >> en cierto momento no tenemos tiempo y ese pequeÑo espacio que compartamos con ellos lo disfruten y lo disfrutemos en familia. >> este entrenador deportivo recuerda la manera cÓmo solÍa conectarse con su pequeÑo. >> le ponÍa mÚsica, le bailaba, bailaban conmigo cantaban, aplaudÍan, hacian movimientos caroed naciones. >> bÁrbara bermudo encabeza la campaÑa univisiÓn contigo pequeÑos y valiosos destinada a padres a compartir con sus hijos al menos 15 minutos diarias sin interrupciÓn a travÉs de su sitio en internet univisiÓn contigo los padres pueden asumir ese compromiso, convencida de beneficios de esa interacciÓn bÁrbara valora cada minuto que pasa con sus pequeÑas cuando las lleva a la escuela y por ello dur

. >>> quÉ tal bienvenidos a "primer impacto", soy pamela. >>> y debo bÁrbara como siempre gracias porcon nosotros y, mÁs adelante,, seran seso tig de un encuentro sin duda que fue en el quirÓfano. >>> y pero antes vamos con la muerte de un niÑo supuestamente en manos del padre que era un fanÁtico regular y los quiso su familia se purifica ara en el desierto sin agua ni comida y andrÉs con el caso que dejÓ mal a toda una comunidad. >>> veamos. >>> incre duls estaban los agentes al descubrir la manera que habÍa muerto de niÑo de dos aÑos, su cuerpo fue encontrado en esta rocas luego de que fafrn t falleciera. >>> la madre victoria dice que tuvo que abandonar el cadÁver en el desierto para poder huir con sus otros cuatro niÑos el menor un bebÉ de dos meses de nacido. >>> no pude traerlo porque eran cinco. >>> segÚn narrÓ ella y sus pequeÑos fueron llevados al desierto por su marido roque pues querÍa purificoarlos en semana santa y llevaron una cruz y una botella de agua, y estuvieron varios dÍas sin probar alimentos que la madre escapÓ en un descuido del hombre. >>> mientras la familia s

>>> pamela, muchas cosas.> estÁn en todos. comencemos con el vodka. agarran la botella, se la ponen en el ojo, no lo voy a hacer aquÍ, y absorben el alcohol por el ojo, y llega al cerebro mÁs rÁpido y consiguen ese sentimiento de euforia mucho mÁs rapito que si lo estÁn tomando. >>> mÁs rapido, pero peligroso. >>> es mayor el contenido y puede causar hasta daÑo. interesante, seguimos con el vodka, y tambiÉn hay niÑas, mucha gente no lo habrÁ escuchado antes pero sucede, hay niÑas que utilizan los tampones, lo mojan en vodka y lo utilizan para que entre a la sangre. esto ocurre, no podemos taparnos los ojos. y finalmente una de las medidas para burlar a los profesores, es que los dulces, los mojan en vodka, se lo llevan a la escuela y se los comen. pero tienen alcohol. es una de las cosas que pueden utilizar, pero el padre no le va a oler el alcohol, porque no lo utilizan de esa manera, lo otro es que tienen que tener mucho cuidado con los medicamentos de la tos, del resfriado, porque tienen un componente que s

want to get the very latest from pentagon correspondent barbara starr, also justice correspondent pamela brown. barbara, let me start with you. ft. hood is a heej military base between austin, texas and waco, texas. so many people know it because of what happened there in 2009. now strategy strikes again. we are told it's still an active scene. what can you tell us about what's going on right now? >> reporter: good evening, john. at this hour the assessment was this was a soldier-involved shooting, essentially soldier on soldier. that's what sources are telling cnn. as you say, the information still so preliminary. a few moments ago, local hospitals scott and white merely hospital issued a statement saying it has received three wounded patients. so we know there are a number of wounded, the exact number not being given yet at this time. that is still to be determined. this so-called active shooter incident erupt about two hours ago when the first reports came out. sirens were heard all over the basement people were told that they had to stay inside, lock their doors, stay away from windo

buenas tardes. >>> gracias bÁrbara, pamela. amigos, buenas tardes.mperaturas duren para el fin de semana, aquÍ el fin de semana refresca bastante y daÑa planes a muchas personas, especialmente los que ejercen actividades afuera. muy tensa la situaciÓn, desde little rock, patrÓn del tiempo en 36 horas. fuera de eso, el oeste de texas. el norte del paÍs, condiciones mÁs tranquilas. al menos no estamos hablando de actividades de nieve. pero aÚn asÍ en el centro del paÍs. tenemos actividad de fuegos de hecho, fuegos forestales. por eso tenemos los avisos y alertas a la orden del dÍa, por fuegos de maleza, se prohÍben por baja humedad, y vientos de 60 millas por hora, temperaturas actuales, les va a encantar a muchos de ustedes. desde washington, charlotte. inclusive en chicago con 57 grados. san antonio con 80 grados. miami, 86 grados, condiciones severas. pero todo el noreste del paÍs. de jueves a viernes, van a estar ustedes experimentando temperaturas de 75 grados mientras tanto en los Ángeles, hoy, 88 grados. asÍ que el medio oeste para maÑana, tempe

. >>> tambiÉn pamela silva gracias estar con nosotros y hoy tenemos imÁgenes de lo que provocÓ un adolescenter una partida de un videojuego, serÁ mÁs adelante, asÍ que padres pendientes. >>> asÍ es, un caso indignante primero en mÉxico, un anciano muriÓ tras asistir a una terapia en una mÁquina especial. y el proceso tomaba aproximadamente 40 minutos. y doce horas mÁs tarde lo encontraron muerto, ivÁn fue al lugar de los hechos y tiene los detalles. . >periodista: y el hombre de 70 aÑo entrando caminando a esta clÍnica para tratarse de un problema en las piernas y saliÓ asÍ en una camilla por un descuido los empleados lo dejaron en una cÁmara y cerraron el lugar, y al dÍa siguiente se dieron cuenta de su grave error. >>> escucho quÉ samron los familiares a pedir una ambulancia y luego ya este una enfermera se querÍa salir y la volvieron a meter y fue cuando saliÓ corriendo otro seÑor y fueron por la ambulancia. >>> tras la fatal equivocaciÓn autoridades, detuvieron a cuatro empleados del lugar y los acusan de homicidio. >>> estos sujetos atendÍan la clÍnica de una Úlcera venosa, en listo dete

pamela has been a loyal fan since we started.r the years she combined her love of our show with her love of baking. >> every morning she pours herself a mimosa, changes in her kathie lee and hoda apron and bakes away. that's a happy woman. she says she feels like she has two of her best girlfriends in the kitchen with her. she made a kathie lee and hoda inspired cake that she took to a family potluck. that's so attractive. and apparently it was a huge hit. >> pamela, we love your cake. >> thank you, sweetheart. how are you today? >> i am wonderful. i am so blessed to be here with you ladies. >> so are we. >> we're going to test your fandom reality with us with a trivia question. >> okay. >> all right. who was the host of the mad food challenge segment and she's also our nutritionist. >> she's blonde. >> and little. >> is it jill? >> no. >> her name is rhymes with madelyn fernstrom. >> do you know what? you win anyway. >> she's got it. >> you and a guest will head to the beautiful bernardis lodge and spa in carmel valley, californ

felicidades pamela por tu reconocimiento, nos vemos en la fiesta, a celebrar como si fuera viernes.ciÓn el resumen deportivo. arrancamos con la semifinal liga de campeones, atlÉtico de madrid contra el chelsea, espectacular el ambiente en el vicente calderÓn, pocas llegadas en la primera parte donde lo mÁs sobresaliente fue la lesiÓn del portero del chelsea. los colchoneros se intentaron y no fueron capaces de abrir el marcador, 0 0 el resultado final, con ventaja para el chelsea aunque no anotan de visitante, pero la eliminatoria sigue abierta. mientras tanto, el tÉcnico del real madrid dijo que cristiano ronaldo, solamente jugarÁ maÑana en la semifinal contra el bayern munich, en caso de que estÉ al 100% el portugués. manchester united anunciÓ la salida de su tÉcnico, la directiva no cuanto mÁs, Él decidiÓ despedir al tÉcnico, su lugar serÁ ocupado de manera interina por ryan giggs. en el fÚtbol espaÑol debido a laactuaciones de carlos vela,la real sociedad buscarÍa ampliarle el contrato hasta 2019. la comisiÓn de la concacaf redujo la suspensiÓn de corona a tan sÓlo un partido, e

our pamela brown is working this part of the story for us. tell us what you have learned. >> wolf, the information could be telling. the co-pilot's phone was not turned off and it was on after the plane full of passengers disappeared. it's got aviation experts and officials believing that this opens up even more questions about what was happening in the cockpit. >> sources tell cnn that fariq ab hamid's phone was on. information cnn has learned that malaysian authorities gave to the u.s. a while ago. >> it would be very rare, in my opinion, to have someone with a cell phone on in the cockpit. it's never supposed to be on at all. it's part of every check list that i'm familiar with. >> reporter: sources say that malaysian authorities told the u.s. that a cell tower in penang, malaysia, roughly 200 miles from where the plane turned around, picked up a ping from fariq's cell phone. he could have tried to do something with the phone. we don't know. >> the interesting thing about that is no other phone was connected to it. it's just specifically h

les saluda pamela silva conde, bienvenidos, el buceo es tambiÉn una de las actividades que impone mayoresumano, y la pintura es una de las artes que mÁs hace beneficiado a la humanidad, pero quÉ pasa cuando se combinan las dos, desde perÚ, la respuesta. >> el artista captar la belleza que lo rodea, para pascual realizar este sueÑo implica vencer las dificultades que entraÑa pintar en el fondo del mar. >> desde niÑo siempre mi pasiÓn ha sido la pintura, el arte y el mar, siempre me ha gustado investigar sobre el mar, y un dÍa se me ocurriÓ, dije, quisiera fusionar estas dos cosas, la pintura y el mar, sumergirme y ver lo que tiene el fondo del mar, lo que me brinda. ♪ ♪ >> en su casa nos mostrÓ orgulloso algunas de las obras que Él asegura pintÓ con colores al Óleo, normales y corrientes, pero cÓmo se las arreglado para pintar bajo el agua? >> preparÉ el lienzo normal, pero no se adherÍa el Óleo, entonces tuve que prepararlo, miles de cosas pasaron por mi mente en ese momento, no sabÍa cÓmo resolverlo, al final lo logrÉ con mi propia fÓrmula. >> querÍamos ver cÓmo trabajaba el artista, por

our justice correspondent, pamela brown. pamela? >> for the first time malaysian thundershowers are on the record confirming what cnn has been reporting, that this is, in fact, a criminal investigation and has been for weeks. overnight we learned that malaysia airlines sent out an alert to its employees heightening cockpit security, perhaps another indication of where this investigation is focusing. malaysian officials made a bold statement overnight clearing all the passengers of any role in taking down the train, ruling out hijacking, sabotage, personal problems, and psychological issues. >> this is a criminal investigation. it is ongoing, and we are still waiting for expertise from experts overseas and internally. >> the malaysian investigators say they haven't finished interviews with all passpasseng relatives. how can they be so sure that the passengers on board from 14 different countries played no role? >> to say that everybody's been cleared is really an outrageous statement in my mind. this takes many months to do a thoroug

pamela brown with the latest. thank you. we're joined by cnn law enforcement analyst tom fuentes, a former fbi assistant director. also with us former senior fbi profiler mary ellen o'toole. thanks very much for joining us. tom, the commander of the base, general milley said they haven't ruled anything out, but as of now, there are no indications of terrorism. they're going through his whole life right now. >> absolutely. >> to see if he, for example, if there's any reason to believe he may have been inspired to do something like this as major nidal hasan was by al qaeda in the arabian peninsula? >> exactly, as pamela brown mentioned they'll go through his computers and e-mail records, contacts with fellow soldiers, family, friends, anybody that he would have had a conversation with to see if he gave some type of indication that that would be a motive for what was to come. >> as of now there's no indication of that whatsoever, as far as everything we're hearing? >> from what we're hearing, that's correct. >> but they're not

pamela brown, thanks so much. out of the 3 killed and 16 wounded, sergeant jonathan westbrook whereas among the firo be shot. he was hit three times, but he's making a great recovery and he got out of the hospital today. his wife, renee, joins us by phone. renee, i can't imagine what these last few days have been like for you. first off, tell us how your husband is doing. >> he's doing well. he's okay. i have a visual on him, so as long as i have visual on him and i know he's okay, everything is going to be all right. >> you have visual on him. so what was it like the first time you saw him after everything that had happened? >> i was just happy i could see him, i could hold him, and just let him know that i love him and i'm here for him. it was a whole process. through this whole healing process, i am here for him. words cannot explain, i was elated. i was just happy to see him. >> did he tell you what it was like when he realized he had been shot? >> i guess he was -- i guess he was just more than in shock, unbe

what are you learning, pamela? there once again, wolf, conflicting statements coming from malaysian authorities about the investigation into the passengers and crew onboard flight 37 o. this as cnn is learning an internal sbainvestigation is un way in malaysia to figure out why officials from different agencies missed key opportunities to track the plane. the defense and acting transport minister making it clear once again to sky news thursday that, "everyone onboard remains under suspicion as it stands." just last week the police chief suggested the investigation is much more narrow. >> only the passengers have been cleared. the rest, no. >> reporter: the mixed messages from different agencies out of malaysia compounding the confusion about the missing plane and stumping both law enforcement and aviation experts in the u.s. as far as u.s. officials are concerned, no one has been ruled out including the passengers. >> i'm a little bit surprised that they stopped at, you know, two or three weeks and said, yeah, we d

pamela brown. along with former oceanographer, van gerley.at does it say to you, it went from 35,000, normal cruising up to 39,000 feet after it made that surprising left turn after transponders stopped working. spent 15s in vietnamese airspace and eventually flew over the malaysian peninsula. >> i think it confirms it was under human control. somebody was directing and flying that plane. now, do we know why? we don't know. but it was under human control. i think, you know, the more we get information about this and confirm it, the better understanding we have of the flight path and what might have been happenening. >> that 39,000 is near the maximum. could go up to 41,000. that's about it. pamela, how did this play into your reporting over the path few days that the co-pilot had his cell phone on trying to establish a signal with the cell tower. >> we know as you point out, there was some sort of -- i should actually rewind a little bit. this information has been shared with u.s. investigators, data that the co-pilots -- data from it was det

cnn's pamela brown joins us with more on this story. hi, pamela. >> reporter: hey there, carol. authorities are looking into what caused this botched execution, whether it was the way the drugs were administered or the combination of drugs. the inmate who died lost a court battle to find out the source of the drugs used in his execution. last night witnesses say they watched in horror as he seemingly tried to talk well after being given the lethal cocktail. >> he was struggling to talk, those were towards we got out, man, i'm not and something is wrong. >> reporter: they may be the last words spoken by oklahoma inmate clayton lockett uttered during his botched execution. lockett's vein exploded during the eethal injection, prompting authorities to quickly halt the procedure. >> it was my decision at that time to stop the execution. >> reporter: the first drug in the lethal injection cocktail is supposed to render a person unconscious, but witnesses say lockett was still conscious seven minutes after that first injection. at 16 minutes he seemingly tried to get up and talk. it wa

>> pamela, thank you very much.own covering that story for us in murrysville. >>> and still to come, the breaking news as investigators pick up two fresh signals that could come from flight 370's black boxes. and dramatically narrow the search area. so the question is how will they actually reach the plane? well, the company that is going to be doing that is on the show tonight. >>> and the husband of a flight 370 passenger is out front. this is about people and the people on that plane. he is going to react to tonight's breaking news. arrhea,, bloating? one phillips' colon health probiotic cap each day helps defend against these digestive issues with three types of good bacteria. i should probably take this. live the regular life. phillips'. [ male announcer ] when fixed income experts... ♪ ...work with equity experts... ♪ ...who work with regional experts... ♪ ...who work with portfolio management experts, that's when expertise happens. mfs. because there is no expertise without collaboration. ...and let in the do

they searched his computer, as pamela just reported. we heard from the teenager's attorney. we heard from his father. [ inaudible ] >> my prayers go out to them. i hope they recover as soon as possible. >> the kid, he's scared. he's 16 and looks 12. he's a very young kid, never in trouble, so this is all new to him. i'm not sure he knows what he did, quite frankly. >> almost as soon as this was over, there were tales of heroism emerging from the horror that engulfed this high school. the stabbing rampage ended when the student suspect was tackled by assistant principal sam king, who has been described as a great guy and a beloved member of the murraysville community. king was not the only hero. there were many, including this student, who talked to cnn about helping classmates who had been stabbed. >> crying the whole entire time. i was just trying to keep people alive. i was trying to keep the one kid alive that i was applying pressure to. i was telling him to keep talking to me, keep awake, that he needs to stay awake, that the emts are going to be here soon and you're goi

pamela brown reports. >> reporter: this teenage boy behind the terrifying rampage today, a five-minute alleged stabbing and chaos at his pennsylvania high school. >> i was walking towards the exit. there was blood all over the floor. thought maybe some body had a nosebleed. and someone yelled, she got stabbed. >> officials say 16-year-old alex hribal used two large kitchen knives. >> this is a nice young man. not a loner. he works well with others at school. >> reporter: fbi agents were seen at hribal's home following the attack. >> the suspect's computer is being confiscated, it has not been forensically examined yet. i'm told the subject did not have a cell phone. >> reporter: the sophomore arraigned this evening charged as an adult. four counts of criminal attempt to commit homicide. 21 counts offing ara va ing ara. the carnage began sthohortly bee the start of classes. hribal started stabbing students in a crowded hallway. a fire alarm was pulled during the attack that likely helped get more people out of the school. >> i can tell you what we saw when we got there. a hallway that w

as pamela said, this is a very slow process.ht look next, if they don't find anything in this concentrated search area they're working on now. but we are hearing that there is a level of confidence. no real detail on why, but there is confidence among those searchers, wolf. >> as far as the air searches are concerned, looking the for debris that may be floating on the surface of the indian ocean, i suspect, based on what we've heard from some of the organizers over the past few days, they're getting ready to wrap that up, right? >> reporter: yeah, that's right. angus houston, the man sort of heading up this search effort, he said at the beginning of the week that he thought that that aspect of the search, the air and surface search, would be wrapping up, in his words, in the next few days. well, it hasn't, and we do know that planes are going to be going out again this morning. the ships, we know, are still out there. so they're still searching in that area they looked a couple of weeks ago. so they obviously haven't given up on

we'll explore that possibility with pamela brown.t the same time, investigators on australian's "ocean shield" search are waiting to find out if a sample taken from an oil slick downwind of the search area is a match for flight 370. all of this while sonar technology on loan from the u.s. navy has finally been deployed to scour the sea floor. our rene marsh has all of the latest. >> reporter: a strategy shift in the search for flight 370's black boxes. >> it's time to go under water. >> reporter: and possible new evidence. >> an oil slick in the search vicinity. we'll investigate those to the conclusion. >> reporter: it's been six days since the last pings were detected in the south indian ocean. searchers believe the pinger batteries are probably dead. so they've retired the pinger locator and launched bluefin-21. the underwater vehicle will skin the sea floor for wreckage. >> i'll caution you to not raise hopes that the deployment of the autonomous underwater vehicle will detect aircraft wreckage. it may not. >> reporter: bluefin i

pamela brown, cnn, washington. >> thanks, pamela.u just heard, the malaysians have said there's a committee looking into whether to send more underwater drones to help in the search. joining us is captain john kazinski and van gurley is a former naval oceanographer and with metron service solutions. how quickly could these autonomous underwater vehicles move into the area and which ones should they be sending? >> well, the first is, can they find something that is available? it's not like there's a warehouse with these things waiting for a call. they are fairly specialized pieces of gear and they are in use all the time. the equipment that the navy owns is what we call high demand and low density asset. first is finding something that you could use and second is nying flying it there so there could be weeks. in terms of the types, there are a number of other vehicles similar to bluefin-21. one of the ones that i'm familiar with is the remus 6000. it was the type of vehicle that was used in the air france 447 search and it would be pe

pamela brown out here for us, thank you so much.is morn i morning. i want to play this out. >> i have my whole shift coming your way. >> the first hallway on the right half way down. we have horrible victims here. we need ambulance here as soon as possible. be advised the suspect is in custody. only one suspect. >> one suspect. much more on that breaking story out of pennsylvania. first the other major story, and now another possible breakthrough, crews hearing now not one, two new signals that could be the pings from the airplane's black boxes, could these final crews, could these leads really track down this missing plane finally? that's next. hiwe just love scouring flea markets for special treasures. but with my type 2 diabetes, we now spend all our time at the pharmacy. with med-care, i don't have to! they deliver everything i need right to my door! with free shipping! plus, med-care takes private policies, medicaid, even my medicare! sleep apnea machines, nebulizers, med-care has all the finest medical supplies. the best part.

pamela, does this mean that they will have to go back to the drawing board? >> i don't think they have to start all over but they need to consider widening the search efforts. the bluefin-21 is almost done searching here. the underwater six-mile radius zone, considered the most likely area where the plane went down. >> if they were thinking, if you remember, that this was the bullseye that they were going to throw the one dart of the bluefin into the bullseye, i think it's about time to expand that area. >> reporter: crews could finish searching that zone in the next day. if nothing is found, investigators will regroup but it's not necessarily back to square one. >> we only have a specific amount of data, a certain amount of date that that has led us to this part of the world. i think we have to be encouraged that we've been led to this very specific and small part of the indian ocean. >> reporter: the bluefin has only searched around the second ping which was thought to be the most likely area. now malaysian and australian officials are working out an agreem

pamela brown is live at the scene with more. pamela, what can you tell us tonight?er: well, we know that the suspect is 16-year-old sophomore alex. appeared before a judge today. he denied bail saying there's no real method of bail that could protect the defendant and the community. his defense attorney asked for a psychiatric evaluation. we also heard from the district attorney in court today who said one of the victims was e advice rated and he's not sure he's going to make it. it's one of the victims still in critical condition. the suspect in this case walked into school this morning and started allegedly stabbing people. we know this all unfold ld before classes eeb started. it was a chaotic scene. we've learned there were 21 injured, 20 class mates, one adult and four remain in critical condition tonight. >> did we hear anything about why this might have happened? >> reporter: well, that is still the big question. we don't have the answer as to why. by all accounts, he was a quiet student who kept to himself. he didn't have any prior run ins with the law. we k

adelante. >>> quÉ tal bÁrbara, pamela, muchas gracias.r 0. y a los 27 wondolowski serÍa la pesadilla. los estados unidos arriba. y aquÍ tiro de esquina, y marco fabiÁn centro para que marquez remate de cabeza, descuenta mÉxico. a los 67 aguilar rebota en el poste y llega pulido, lo manda a guardar, mÉxico contra estados unidos quedÓ 2 por 2. el partido le permitiÓ observar el desempeÑo de jugadores que luchan por ganar un asiento en el aviÓn que lleva a brasil. >>> empezamos a agarrar la pelota, y el equipo responde con actitud, y un poquito de ponerlos bien en la mesa y rescatar un resultado importante. >>> muy parejo, una primera parte que tuvieron sus oportunidades, a nosotros nos faltÓ apretar mÁs, el segundo tiempo lo hicimos mejor, el equipo fue mÁs intenso, hay que aprender. creo que era necesario en un encuentro como este. el real madrid goleÓ al borussia dortmund 3 por 0 en el bernabÉu. el portuguÉs ronaldo anotÓ el tercero para igualar el rÉcord de messi de mÁs anotaciones en una sola temporada. son 14 goles. >>> recuerden que p

if this report is accurate and, again, based on pamela brown's u.s. with information they got from malaysian law enforcement sources, the co-pilot's cell phone did make contact with the krocell tower malaysia. >> that's a good question. there's a lot of different thought on that. let's show you one example at least from the simulator's perspective. we're flying over pyongyang dropping from 10,000 down to 5,000 feet. begins with a steep turn, a bank angle and then also into a strong descent. we're thinking, of course, initially when this aircraft went off course it was 30,000 feet over the south china sea and it was night not daylight and you couldn't see the maneuvering as well. it stems fit the story that taxpayer craft of course turned back, went over the northern part of malaysian peninsula and was descending at some point and when it got along pyongyang maybe could it have been around 5,000 feet, 4,500 feet and it was at that point that perhaps this connection was made. you know, there have been reports that you need to be at 3,000 feet, others sa

pamela brown, thanks very much. let's bring in cnn other reporters live in the search homes. michael holmes, in perth. talk to me about the bluefin-21. this thing is pretty slow on a good day. why did it come back to the surface so soon today? >> reporter: yeah. you know, bill, it really speaks to how little we know about the ocean floor there. the best guess by those who are operating the bluefin was that the ocean depth was around 4400 meters down, it's a bit deeper than that it would appear. the bluefin went down, takes about two hours to get down there and meant to be on the ocean floor or above the ocean floor for about 16 hours. well after about six hours, it hit about 4,500 meters. it has a built in mechanism that tells it if you're getting too low, too close to the ocean floor go back up. that's what happened. that kicked in. it went back up to the surface. you know i was talking to one of the people operating this whole operation and he said these things happen. it's not a big deal. it slows it down a little bit. they lost probably, you know, ten hours of being on th

we're hearing from the shooter's father today, pamela. what did he have to say? >> reporter: yeah, that's right. the shooter's father breaking his silence today in a statement released by a spokesperson of the family describing the father as astonished and also describing his son as a calm family man and a young worker who constantly sought to look after his family's future and in this statement, this is what the father of ivan lopez said. said the situation is very painful. i seek prayers for all of the families affected more so when there is an ongoing investigation. my son must have not been in his right mind. he wasn't like that. and also the father talked about his son being under medical treatment and that the recent passing of his mother as well as his grandfather as well as recent changes here on base that his son experienced might have contributed to his condition. so perhaps giving a clue to the mental instability that we have been hearing about. jake? >> pamela, in a moment we're going to talk with a family of one of the wounded, sergeant jonathan west

let's begin our coverage this hour with our justice correspondent pamela brown. pamela?, we could see a shift in search efforts very soon. crews are wrapping up searching the most promising area of where the plane is thought to have gone done. and with no trace of flight 370 so far, the question looms, what direction will investigators go next? today, potentially the final day of searching the part of the ocean investigators thought was their best hope. >> place they had to look because they had the pings, they had the inmarsat data, had the fuel consumption of the aircraft. >> reporter: crews so far covered 90% of a 6 mile radius area with the bluefin looking for the missing malaysian plane with no luck. nearly three weeks ago the towed pinger locator detected signals in close proximity thought to be from the plane's black boxes. crews said the second ping was the highest quality and they launched the bluefin in this small area first. during its day-long missions, the bluefin has been pushed to its limits diving deeper than designed and uses side scan sonar then resurfa

bienvenidos a primer impacto saluda pamela sivla conde >> y barbara bermudol graciascomenzamos con lamentablese encuentra en el hospital juan gabriel el hospital de una neumonia al deleitar en las vegas >> el delicado estado de salud le obligó a cancelar sus presentaciones vamos a las vegas con salvador duran en el centro médico el icono adelante salvador >> buenas tardes juan gabriel esta internado en el hospital de la ciudad de las vegas, nos dice su representante que el fue internado después de un concierto que realizó el fin de semana en el hospital, posteriormente lo trajero de emergencia porque se sentía mal >> el diagnostico de juan gabriel es que sufre de neumonia uno de los colegas de univisión entró a la habitación de juan gabriel rigo villalobos, buenas tardes, ¿cómo lograsteentrar a la habitación de juan gabriel >> entré a las 9 de la mañana al hospital en el momento en que investigué donde se encontraba subí, yo lo primero que hice fue abrir la puerta y al abrir la puerta, lo vi, 3 segundos >> estaba con su familia >> la verdad no vi donde estaba lo vi sentado solo en una cama, a

pamela brown is in murrysville, pennsylvania.r from pittsburgh with more on what happened. pamela? >> we're getting some new information, wolf. we just received the criminal complaint for this suspect. as you mentioned, the 16-year-old male sophomore. and according to the criminal complaint, he has been charged with four counts of criminal attempt, criminal homicide, 21 counts of aggravated assault, and one count of weapons possession on school property. and also according to this complaint, he had two kitchen knives about eight inches long. two steel kitchen knives, wolf. he came into this school early around 7:00 a.m. before classes even started. and according to authorities, he went through the hallways into classrooms, wielding these two knives, stabbing anyone that went by him. >> i've got multiple victims here. we need ambulances here as soon as possible. >> reporter: chaos and tragedy this morning in murrysville, pennsylvania. a 16-year-old ran into classrooms on a horrific stabbing free. >> i can tell you what we saw when

pamela brown is joining us by phone right now. pamela, i know you talked to some folks there.te? >> reporter: yeah, one of my sores here has first hand knowledge of the investigation said after combing through the five hard drives from the co-pilot and pilot, that there were some curious findings but nothing that jumped out from investigation that would be information that would indicate a clear motive. according to my source, there were searches, web searches, from the captain about flight emergencies. what to do during flight emergencies. these are just examples. what would you do if there was a fire in the back of plane? what would you do if there was decompression? those aren't specific examples that were searched necessarily. it was those kind of searches. given the context of the missing plane, that might have raised eyebrows initially but my source is that these are also searches that any experienced professional pilot would likely do. and also, investigators found alternate routes that were programmed into the captain's simulator. routes that he would not normally fly,

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pamela, the big question tonight is one of motive. what are we learning about the why? why ivan lopez went on this rampage? >> reporter: that is the big question, john. investigators still trying to figure out what the trigger was. but we're learning from sources that they're looking into whether he was angry over canceled leave, looking into whether that might have played a role. general milley spoke here earlier today, general at fort hood, said there was a possible verbal altercation between lopez and another soldier right before the shooting happened. so they're looking at that as well. general milley making it clear here that lopez's long history of mental instability was a fundamental underlying cause of what happened here yesterday. >> we have an active shooter currently on fort hood. >> reporter: 4:00 p.m. wednesday specialist ivan lopez walked into the first medical brig grade building on base, opening fire on his fellow soldiers. >> take shelter immediately! the base immediately goes on lockdown just after the first 911 call is made at 4:16 according to missio