president and commissioners before i get going if i may i'd also like to mention patricia magove r.n. a key partner in delivering the program and i'd also like to acknowledge and say our appreciation to staff this is a collaborative effort and something i think we're all very proud of. >> thank you. >> thank you so much. >> so i'd like to give a very brief presentation today talk about the overview of the process and talk about the modelling process and end with the recommendations so we provide engineering support to the puc and collectively delivered over 20 thousand projects and also provide business solutions financial management and other types of business solutions we're also recognized as an industry leader having contributed to national publications on rates and charges throughout this process gone through data collections reviewing different rate structures and presenting to the public there's 2 components i'd like to highlight as part of this timeline one we met weekly with the staff throughout the divisions within the agency and in order to get a broad context of what rates