patricia powell and founder and ceo of powell financial group. why the drop in consumer confidence first of all? >> that is a great question. there is lots of reasons. the recession seems to be going on and on, but the news keeps less bad. the housing numbers have gotten less bad. the jobs numbers have gotten less bad and gdp number was negative 1%. so on the first blush economists are surprised about it. they ask a lot of things. one of the things they ask people, do you think you are personal finances are going to get better? this suffered the worst number in the 60 years of doing the survey, more people than not said their personal finances are going to be worse and not better. so customers are losing confidence but think your question is great. we've been in this recession, why now, why has customer confidence slumping? they haven't been asking anything about the health care. in a all honesty, confidence and uncertainty are the opposite ends of the spectrum when it comes to economics. >> julie: the drop in consumer confidence, the question re