patricia thompson, attempted to cross the bridge to gretna, turned back by police. ms.e hodges, new orleans evacuee who helped rescue elderly resident of a nursing home. and ms. diane french, new orleans community leader who did not evacuate and opened her home as a makeshift shelter. again, our policy we swear you in before you testify. if you would rise and raise your right hand. [oath administered] >> mr. williams, as i explained earlier, we have a light in front of you. the light goes on when you start. after four minutes it turns orange, red after five. i know what you have to say is important, feel you need to go a little bit after that, we understand. but we're trying to keep on a schedule as best we can. for those of you who have submitted written testimony, that entire testimony is part of the public record. mr. williams, we'll start with you and go straight down the line. again, thank you for taking the time to be with us. >> thank you. i live in -- >> there's a button you push right in front of you our microphone. try it. >> thank you. i lived in uptown new o