patrick halinan has worked on operational side. guest: since our arrival, and based on what had happened in the past, it was an extremely important that we put in place a strict chain of custody, some when the remains arrive at arlington national cemetery, we contract goes remains throughout the entire process to the completion of the burial and placement of headstones. host: what was happening a year ago as far as finding out the location of where some people were buried? guest: prior to our arrival, it is a well-known fact with the inspector general report from army, that the assignment of gravesides and some remains being placed in improper great sights or inadequately assigned. improperly assigned or inadequately assigned. we have been working very diligently to restore the trust and confidence of the american people that the problems have been fixed, and arlington is in good hands and and a good stewardship going forward. host: walk as briefly through the chain of custody and what happens when a body arrives. -- walk us briefl