i'm joined today by our commissioner members, along with interim director patrick o'riordan and senior.b.i. staff. as we continue to cope with the circumstances caused by the covid-19 pandemic, we are well into our first full quarter of providing billion inspection and permit services during a public health crisis. while we are certainly still working through many issues, including mayor breed's and the public health directives recent decisions to slow down the city's reopening plans, as a result of an upsurge in key indicators that the department is -- upsurge of key indicators, the department is continuing to do an outstanding job of keeping both customers and staff safe, by adhering to rigorously to the public health protocols that have been fine tuned over the past month. and even though this public health protocols mean that 1600 mission is not open to the public, the department is continuing to issue permits, conduct on-site and scheduled job inspections. we respond to complaints and take code enforcement steps, as warranted. in addition beginning june 24th, the department began