. >> reporter: neighbors having a hard time understanding what may have gone on inside paul joran's mine on tuesday. police say the 25 year-old held four former collogues hostage at gunpoint. >> he wouldn't do nothing like this. i'm in the sure. he is a very nice person. he would give a very good vibe. real respectful person. i wouldn't believe he would do anything like that. >> reporter: we track down jordan's family, in south philadelphia and spoke to a woman who identified herself only as his sister. >> was's role tear with the la mot t volunteer fire company. >> yes, i was but i don't think he was there at the time. >> reporter: have you her about the incident today. >> that wasn't him absolutely not. >> reporter: do you have anyway to get in contact with him. >> in comment. >> reporter: i took a good look at paul jordan's facebook page. he post a lot about being part of the fire company he talk back in january back grateful for his life, almost dying fighting a fire. there are several posts about being sympathetic toward post traumatic stress disorder and suicide, again right now he