. >> paul reynolds says providers advertise specific prices, try to negotiate a better deal but stay away from contracts. >> try to avoid locking into a contract. try to avoid a contractual commitment. >> that means you have to keep track of it. >> write down the rate, the time you got it, the representative you were talking to. >> reporter: that way, you are ready to dispute an incorrect bill. >> i'm sure chris would want me to point out this television station and his are owned by comcast, the country's largest cable company. >>> a rare controversy for google. let's turn to nicole, also a comcast employee. >> indeed. >>> the dow is rising 14 points to 12,285. the nasdaq is down 2760. futures are lower this morning likely due to google who reported disappointing earnings last night. costs are soaring and gave everybody a 10% pay raise. of course stocks were mixed yesterday and choppy trade. asia was lower. china reported sizzling economic data. we get our own on consumer prices. industrial production and consumer sentiment. this morning, scott, ford is recalling or expanding the rec