i want to interzeus you all to -- come on over here to paula lee, correct? >> yes. >> reporter: and paula lee is for better or for worse this is her home this pink burgundy home that the tree fell on. when did this happen? >> about 8:15 last night. actually, i was in the tub. [ laughter ] then i heard this boom and actually the tree went all the way through the back bedroom, went through the -- >> reporter: wow. >> the roof and we have a little crawl space into the back room. ing see the leaves -- >> reporter: oh, my gosh. >> on top of the bed of course. >> reporter: you were telling me that this is especially painful for you because why? >> because i just put a new roof on literally less than six months. >> reporter: can you believe that? >> i can't believe it. and now have i to get a new roof. >> reporter: what are you going to do now? have you talked to any city officials? what steps will you take to get your home back to normal? >> i called d.c. public works and i called nationwide. d.c. public works said they would be here last night, but they didn't sh