pawel: the permission of the u.n.was given -- we just received that the international committee of the red cross received permission to deliver humanitarian aid to madaya. now, we are discussing details, coordinating, negotiating with the parties on the ground. it will certainly not happen before sunday. aid delivery to syria is a very lengthy operation. it takes time. we are really hoping to be able to deliver in the following days, as this aid is very much needed. catherine: indeed. we know that snow is now following in this region. other than food, how much do you know about the needs that these people have? how well prepared are you and other agencies to meet these needs? time i managed to was in 2015. we had a convoy of medical supplies. we also had u.n. trucks. at that time already, the needs were very overwhelming, not only in madaya, but also in the northern towns. we have been receiving reports that pretty much everything was houses, from food, fuel, -- the winter is indeed very harsh. to the medicines. now i